Software help archive

A read-only archive of old serato.com help threads.

there is a blue light that comes on when i connect the box to the usb

Product
Scratch Live
Version
1.9.2
Hardware
Rane SL1
Computer
PC
OS
Platform
-
raydabarber75 5:16 AM - 11 March, 2010
Product: scratchlive
Version: 1.9.2
Hardware: scratchlive-sl1
Computer: pc
OS Version: xp
---

when i connect the box to my computer there is a blue light that comes on instead of the green light.. when i connect the usb to the box and my computer it gives off the sound that something has been attach to the computer but it still shows my interface is disconnected when i bring up the serato screen!! why is it doing that and what can i do to fix it??
Rane, Support
Chad S. 5:15 PM - 11 March, 2010
With the box connected -

Start
Computer
Local Disk C:
Program Files
Serato
Driver_updater32 - Double click that and it should manually install the drivers for you.
1:21 AM, 2 Aug 2010
This help request has been closed due to inactivity.