Software help archive

A read-only archive of old serato.com help threads.

serato program stops cold

Product
Scratch Live
Version
1.9.1
Hardware
Rane SL1
Computer
PC
OS
Platform
-
real deal 10:10 AM - 7 March, 2010
Product: scratchlive
Version: 1.9.1
Hardware: scratchlive-sl1
Computer: pc
OS Version: vista
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the serato program crashes during operation on both1.9 1 and 1.8 3 the crates disappears the program will not respond ..sometimes the display of the prgram stays on the screen but the numbers inside the wheels disappear and the wave form disappears
Serato, Forum Moderator
Michael R 4:41 AM - 9 March, 2010
Hi real deal,

Quote:
the serato program crashes during operation on both1.9 1 and 1.8 3 the crates disappears the program will not respond

What are you doing when this crash happens? (e.g. loading a track)

Quote:
sometimes the display of the prgram stays on the screen but the numbers inside the wheels disappear and the wave form disappears

Is your music on an internal or external hard drive?
real deal 7:54 PM - 9 March, 2010
happens during normal operation djing at events music is on external harddrive
djdannyd 8:05 PM - 9 March, 2010
Does your machine meet the minimum specification required?
Have you optimized your Vista machine? Read this: www.serato.com
Serato, Forum Moderator
Michael R 10:42 PM - 9 March, 2010
Hey real deal,

In regards to the crashes you're having - have you analyzed your files? If you have, have you removed all corrupt files from your library?

In regards to the waveform disappearing, this is usually due to the hard drive. Can you please give me the specs of the hard drive you are using?
1:21 AM, 2 Aug 2010
This help request has been closed due to inactivity.