Software help archive

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Unable to enter decimals since updating to 2.5

Product
Pitch 'n Time Pro
Version
2.5
Hardware
Ortofon | Serato S-120
Computer
PC
OS
Platform
protoolsle
Born_Andreas 10:35 AM - 28 January, 2010
Product: pitchntime-pro
Version: 2.5
Platform: protoolsle
Computer: pc
OS Version: xp
---

Hi,

We just updated from 2.4 to 2.5.
Everything works, but there's no way to manually input any decimals in the "Output Percent" -field. It worked fine in 2.4.

I've tried everything. Just changing the decimals, changing the whole thing. TAB - Enter, and all possible combos of input methods but I simply can't get the value to stick. It reverts to the closest whole precentage (i e trying to typ 104.270937 and it reverts to 104.000000) As a comparsion, there is no problem changing the decimals in the length field for example.
We're on Pro Tools LE 7.4. Any ideas?

Best regards
/Johan, Born Studios
Serato, Forum Moderator
Goran 10:54 PM - 4 February, 2010
Hi,

We've retested Pitch 'n Time 2.5 on the exact same version of Windows/ProTools and we're seeing no problems.
Do you want to try deleting the default preference file and see if that fixes it. This is the exact location => C:\Program Files\Common Files\Digidesign\DAE\DAE Prefs\SrtoPnTmPnT2Fact.tfx

Regards
Goran