Software help archive

Support
Serial not known - Massive Pack licence?
A read-only archive of old serato.com help threads.

Serial not known - Massive Pack licence?

Product
Pitch 'n Time Pro
Version
-
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
protoolshd
Homebay 10:54 PM - 14 December, 2009
Product: pitchntime-pro
Platform: protoolshd
Computer: mac
OS Version: 10.4
---

Hi there, I want to update my ProTools rig from 10.4 with PT7 to 10.5 with PT8. I´m usig Pitch and Time, I don´t know the exact version. I have a licence on my ilok (Username: andylinse) and I think this licence was part of a Digidesign Massive Pack 3 or 4 deal. I changed my dealer and have no information on the serial. Can you please check your database and tell my the upgrade price which should be 99$ to PnT Pro? Best Andy
Serato, Forum Moderator
Michael R 4:24 AM - 15 December, 2009
Hi Homebay,

If you have a Pitch 'n Time Pro license on your iLok then you don't need to purchase an upgrade, you can just download and install the latest version :) You can get it here -> www.serato.com (click link)

In regards to your serial number, I've had a look in our database but there doesn't seem to be one registered under your name or email address. If you have any other email addresses or names you'd like me to look up please email me at support@serato.com (it's best not to put too much of your personal details up on a public forum ;)

Thanks!
1:16 AM, 2 Aug 2010
This help request has been closed due to inactivity.