Software help archive

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Preview and Process do not appear in the window

Product
Pitch 'n Time Pro
Version
2.5
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
protoolsle
Couch 8:55 PM - 16 November, 2009
Product: pitchntime-pro
Version: 2.5
Platform: protoolsle
Computer: mac
OS Version: 10.5.8
---

I have changed the screen resolution several times but still don't have the ability to process in audiosuite.
Pro-tools LE with Digidesign 002 Rack and Mac G5 Dual 1.8 GHz MAC OS 10.5.8
Also can I install Pitch-n-Time on a PC ?
Thanks in advance for your help,
Serato
Sean.C 12:03 AM - 17 November, 2009
Hi Couch

what size monitor do you use?

Cheers

Sean
Couch 12:22 AM - 17 November, 2009
I am using a 37 inch Vizio monitor, but I also set up a 21 Viewsonic with no change in results. The problem is that pitch n time does not display preview, process, etc. At the bottom of the plugin.
I did find out I can install it on my PC so I might try that as well.
Serato
Sean.C 2:47 AM - 17 November, 2009
Hi Couch

what version of pro tools do you use?

What screen resolutions have you tried?

S
Couch 4:22 AM - 17 November, 2009
Pro Tools 8
I have tried all possible screen resolutions
currently 1360 x 768, 60 HZ, Millions
Serato
Sean.C 7:29 PM - 17 November, 2009
Hi Couch

the pixel dimensions of PnT Pro, with the preview/ process area (which is drawn by Pro Tools, not the PnT plug in) are 384 x 756

at 1360 x 768 you will find that you only have 30 pixels of "room", these are eaten up my the plug ins title bar (which is also drawn additionally by Pro Tools) and the OS's menu bar/ task bar.

I would suggest increasing your dimensions to a resolution higher then a depth of 786 pixels. For example we run our dual 24" monitors here at 1900 x 1200. On a 37 inch monitor this high level of resolution should be ok...

If you still experience problems at a higher res can you please take a screen grab and upload it to this thread?

Cheers,

Sean
Couch 7:37 PM - 17 November, 2009
Thanks Sean
I will give this a try and let you know the results.