Software help archive

A read-only archive of old serato.com help threads.

trying to send my license to ilok

Product
Pitch 'n Time LE
Version
-
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
protoolsle
bayersjr 9:58 PM - 21 September, 2009
Product: pitchntime-le
Platform: protoolsle
Computer: mac
OS Version: 10.5.8
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can't see where I send my authorization from serato to ilok it says on the site I can do that but can't find it and my ilok doesn't show it as of yet
Serato, Forum Moderator
Michael R 11:30 PM - 21 September, 2009
Hi bayersjr,

You can find this by clicking the "Edit Your Profile" link below your forum login and then going to the "Serato Products" tab. There you can authorise any plug-ins you own :)
bayersjr 12:10 AM - 22 September, 2009
i did that, and it says it's already registered. the problem is it's not showing in my ilok account and also, i could do it by entering the license code but i don't have that either
Serato, Forum Moderator
Michael R 12:30 AM - 22 September, 2009
Does it have a box to the right allowing you to enter your iLok user ID? You should be able to see the serial numbers of all the products you have registered.
bayersjr 12:55 AM - 22 September, 2009
yes, i put in my serial # and also my ilok id and it again, says, this product is already owned by you and then when I went to my ilok account still nothing....is there a place on the serato site to get a license code?
bayersjr 12:59 AM - 22 September, 2009
thank you for the help, I figured it out, i was re-registering instead of the block right about and it is done....thanks again
Serato, Forum Moderator
Michael R 1:52 AM - 22 September, 2009
Hey bayersjr,

Glad to hear you've got it sorted :)

Issue resolved, thread closed.