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Ilok Lost and RMA Submitted
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Ilok Lost and RMA Submitted

Product
Pitch 'n Time Pro
Version
2.4
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
protoolshd
Dyoung 6:17 PM - 31 August, 2009
Product: pitchntime-pro
Version: 2.4
Platform: protoolshd
Computer: mac
OS Version: 10.4
---

"We have received your RMA request for your Lost iLok named "Dolby Surround Tools #2/Pitch N Time Pro", serial number 0x000029B7. Your RMA tracking ID is SI1341664, dated 5/28/09 5:10 PM."
The iLok you've nominated for RMA has the following licenses:


Product Company Type Expiration
Access Virus Digidesign License Never on iLok
DDP-1 Digidesign License Never on iLok
Dolby Surround Tools Digidesign License Never on iLok
Drawmer Dynamics Digidesign License Never on iLok
Focusrite d2/d3 Digidesign License Never on iLok
Line 6 Echo Farm Digidesign License Never on iLok
"Pitch 'n Time Serato Audio Research Ltd. License Never on iLok "
PitchDoctor SoundToys License Never on iLok
ReVibe Digidesign License Never on iLok

We would like to know how to go about getting our lost ilok license deposited in our account. I do not know which serial number is associated with this license.

Thank You,
-John Bires
Engineering
Soundelux Hollywood

Serato, Forum Moderator
Michael R 5:56 AM - 2 September, 2009
Hi Dyoung,

Can you please email support@serato.com with your serial number (or serial numbers if you have multiple licenses and are not sure of which to use) and your iLok user ID and I can replace your license for you.

(Note: the reason I'm asking you to email these is as it's best not to have this info on display in a public forum :)
1:13 AM, 2 Aug 2010
This help request has been closed due to inactivity.