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problems processing audio
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problems processing audio

Product
Pitch 'n Time Pro
Version
2.4
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
protoolshd
lestacks 5:16 PM - 13 August, 2009
Product: pitchntime-pro
Version: 2.4
Platform: protoolshd
Computer: mac
OS Version: 10.5.3
---

occasionally when processing a piece of audio the audio will blank out with what looks like full scale audio on the right of the clip in mono and the right of both legs on a st pair.

I have to restart everything when this happens to enable me to use again
Serato, Forum Moderator
Michael R 12:57 AM - 17 August, 2009
Hi lestacks,

Could you please tell me which version of Pro Tools you are using and the specs of your computer?
lestacks 8:14 AM - 17 August, 2009
Hi, I am running Pro Tools 7.4.2 HD 2 on a 2x3 GHz Quad Core Intel with 4GB 800 MHz DDR2 running OS X 10.5.3

thanks

michael
Serato, Forum Moderator
Michael R 3:40 AM - 20 August, 2009
Hi lestacks,

Thanks for that :)

Are you able to tell me what your memory usage is like and how big the pieces of audio are you're processing ?
lestacks 8:38 AM - 20 August, 2009
the pieces of audio are fairly small, can vary from 2 to 5 seconds on average.

what specifically do yo mean by memory usage?
Serato, Forum Moderator
Michael R 12:52 AM - 21 August, 2009
If you open Activity Monitor you can see how much memory is being used - are you going over 2GB?
lestacks 9:49 AM - 25 August, 2009
it says

free 1.42
wired 689.30 MB
Active 1.27
Inactive 639.40
Used 2.57
Serato, Forum Moderator
Michael R 12:29 AM - 26 August, 2009
Hey lestacks,

There was an error in OS X that when using over 2GB of RAM there could be data corruption. This has been fixed in OS X 10.5.7, if you can I'd recommend you back up your data and try updating.
1:13 AM, 2 Aug 2010
This help request has been closed due to inactivity.