Software help archive

A read-only archive of old serato.com help threads.

losing audio on the right side turntable on 2 completely different setups??

Product
Scratch Live
Version
-
Hardware
Ortofon | Serato S-120
Computer
-
OS
Platform
-
dj rosario 8:48 PM - 7 May, 2006
i have 2 setups one with a mac powerbook and two 1200's the other a gateway laptop with 2 numark turntables each has it own version of ssl and own interface
on both systems the right side turntable will lose tracking/audio/or usb im not quite sure what to call it but anyway im losing audio on the right side .
in 1 system i would say its a hardware problem but 2 different systems i have to believe its a software problem
anyone else experiencing this???
just when i thought i could leave my cd's home this happened to me at a job luckily i had someone go back to my crib at get them i had to play in internal for like 30 minutes wasnt pretty..
BigBlizz 8:53 PM - 7 May, 2006
I've had this happens last week as well, jus on the right side but it was reading in scratch live like i should have had audio, but nosignal to my mixer.
dj rosario 8:58 PM - 7 May, 2006
yup thats it . whats the problem ? help us serato gods.
BigBlizz 9:04 PM - 7 May, 2006
It fixed as soon I closed serato then restarted it. But what a piss off.
nik39 9:22 PM - 7 May, 2006
What versions of SSL are you guys using?
BigBlizz 10:01 PM - 7 May, 2006
1.4
dj rosario 12:39 AM - 8 May, 2006
1.4 whats up nik u have any input?
Dj Impulse 5:00 AM - 18 July, 2006
im having this problem as well! It started about 2 weeks ago. I thought it was my needles at first, but I put brand new ones on. Then I thought it was the turntable, I switched that out as well! Left side plays perfect, and the right side is acting up every once in a while, but enought that it is becoming a real problem! It plays fine in internal mode though. I'm using 1.5. Pleeease help!
dhang 8:34 AM - 18 July, 2006
Yes, I have the exact same problem. When in run my turntable output to SL line 1 input, I'm able to hear music from SL line 1 output and the control sound on thru 1 output. However, If in run my turntable output to SL line 1 input, I'm NOT able to hear music from SL line 2 output, but I do hear the control sound on thru 2 output. Very strange.. I downloaded 1.6.1 of the software and reinstalled the USB drivers. It appears to be working now... but its really flaky. Is this a known bug?!? it is really annoying.
dhang 8:36 AM - 18 July, 2006
Sorry type.. here is the post again

Yes, I have the exact same problem. When in run my turntable output to SL line 1 input, I'm able to hear music from SL line 1 output and the control sound on thru 1 output. However, If in run my turntable output to SL line 2 input, I'm NOT able to hear music from SL line 2 output, but I do hear the control sound on thru 2 output. Very strange.. I downloaded 1.6.1 of the software and reinstalled the USB drivers. It appears to be working now... but its really flaky. Is this a known bug?!? it is really annoying.
nik39 2:39 PM - 18 July, 2006
dhang, Are you using an USB hub? Also make sure you start your own thread so you get the deserved attention :)
dhang 5:39 PM - 18 July, 2006
Nik39,

No, I run the USB cable directly from the SL to my laptop. Any other suggestions?

thanks!
Rane, Support
Zach S 6:12 PM - 18 July, 2006
dhang and Dj Impulse,

Please post your topics in a seperate thread to help us stay organized and on track with the topic at hand. Thanks:)