Software help archive

A read-only archive of old serato.com help threads.

Problems in (sub)bass with Keylock

Product
Ortofon | Serato S-120
Version
-
Hardware
Ortofon | Serato S-120
Computer
-
OS
Platform
-
Mischa Reining 10:03 AM - 16 April, 2014
Hi guys. I'm encountering the following problem with Pitch n Time:

When a track is on it's default BPM, on Keylock, I'm noticing changes
in the bass, and then especially in the sub bass regency. I play d&b and dubstep.
It's like distorting the bass, which sometimes even creates a tone that is constantly out-of-key with the track. It's not really really loud, but impossible to play live.
(it has that phasing sound feel..buzzing almost)

When I turn Keylock off the problem is gone.
BUT, the Keylock IS kind of fundamental for the plugin guys, so i hope this can be fixed darn soon. Thank you.
4:06 AM, 31 May 2014
Discussion moved to Pitch 'n Time Studio Plug-in Help
Serato, Support
Sam GG 2:13 AM - 3 June, 2014
Hey Mischa,

Are you able to get a recording of the sound that you hear for me please? Could you also include a copy of the original track so I can compare the 2?

Could you also give me your computers full specs and let me know what format the tracks are that you are playing?

Cheers, Sam