Software help archive

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Right side deck/platter problem!

Product
ITCH
Version
1.0.4
Hardware
Vestax VCI-300
Computer
PC
OS
Platform
-
maku 10:48 AM - 2 February, 2009
Product: itch
Version: 1.0.4
Hardware: vestax-vci-300
Computer: pc
OS Version: xp
---

Right side deck/platter have some problem, because sometimes track just stop if try to scratch or just control front or back. Also sometimes when press "play" track wont start running.

Usually helps if lift controller little bit up, so track start running, but i feel this kind of problems does mixing so difficult and all the time need to scare that track stop.

I hope this problem can fix easily,

maku
Serato, Forum Moderator
Matt-C 10:25 PM - 2 February, 2009
Hi maku.

If the VCI works OK when you lift it up, you might be getting some electrical interference from your setup. Try to move the unit away from any power supplies etc. and see if that makes a difference. The other thing you might need to adjust your touch sensitivity levels again on the Right side. Be very careful, these are quite fragile.

Let me know how you go.
Cheers.