Software help archive

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After 70 minutes no video image on left side, after 90 min no video image on right side

Product
Scratch Live
Version
-
Hardware
Ortofon | Serato S-120
Computer
-
OS
Platform
-
dj a-cut 2:58 PM - 6 January, 2009
and today too.

my specs:

- macbook pro 2.4 ghz, 4gb ram, 200gb hdd, 8600gt 256 mb
- leopard 10.5.6, itunes 8.0.2, ssl 1.8.2 and 1.8.3, vsl 1.0.2

It is happens during video sl. The left side has failed, but only video, audio ran. 30 minutes later, I had no image on the right side, audio ran. I want to look video-sl setup what the problem is be, throughout the preview pane turned the mac character. I could not turn off the Preview Pane. I did not see the "enable video sl" button - He was behind the preview window . after the gig, ssl not quit completely, the mac-clock expired. Only 5 sec press power button I could switch off the mac.

I thought at first, 1.8.3 public beta 1.8.3 public beta is to blame, but today it is also happening with 1.8.2.

I have formatted the MacBook Pro last week and reinstalled everything. SL previously ran without problems.

when I install,i make a mistake? or what may be the cause?
Serato, Forum Moderator
Nick M 9:05 PM - 7 January, 2009
Hi a-cut

Does this happen all the time?
Do you have a crash log you can upload to us?
dj a-cut 11:09 PM - 7 January, 2009
this is happened the first time at the weekend . where can I find these crashlog under leopard?
Serato, Forum Moderator
Nick M 11:18 PM - 7 January, 2009
They're under user > library> logs > crash reporter

Video SL crash logs are called Scratch Video Plugin, followed by the date.

Cheers
dj a-cut 11:34 PM - 7 January, 2009
sorry, there is no crash reporter for video sl under user>library>logs> crash reporter. spotlight also don't find it. but i have any other log. where i upload this?
dj a-cut 11:51 PM - 7 January, 2009
ok, i upload the log-file ! maybee you can find anything.
dj a-cut 1:11 PM - 11 January, 2009
any news?
Serato, Forum Moderator
Nick M 8:19 PM - 11 January, 2009
Hi a-cut,

Reading this log is a bit tricky for me, so I have asked one of the developers to help out. You will hear from us soon. Sorry for the wait:)
Serato, Forum Moderator
Nick M 10:08 PM - 11 January, 2009
From the log as given it looks like a corrupt file but without the other crash file it is really hard to say exactly. Do you remember the file that you were playing at the time of the crash?
dj a-cut 5:59 PM - 12 January, 2009
shit, no, i have no idea with is the corrupt file
dj a-cut 12:48 PM - 13 January, 2009
ok, I have found the "corrupt" file -> no image.

i upload the apple bug report, because program is not responding and the movieinfobatch about the file.