Software help archive

A read-only archive of old serato.com help threads.

Itch quit working after installing Serato DJ

Product
ITCH
Version
1.8.0 (Pioneer DDJ-S1)
Hardware
Pioneer DJ DDJ-S1
Computer
Mac
OS
Platform
-
DJ SweetChuck 11:02 PM - 6 December, 2013
I have a Pioneer DDJ-S1 and Itch was working fine with it. Then I installed Serato DJ and now Serato DJ and Itch won't work. I tried many thing and they both are still not working
Serato, Support
Matt P 10:03 PM - 9 December, 2013
Hi DJ SweetChuck,

I would recommend updating the version of ITCH you are using first, then installing Serato DJ again. The 2 programs use the _Serato_ folder but the older versions of ITCH use a _ScracthLIVE_ folder. This will cause conlicts.

Update here serato.com

Matt P
8:06 AM, 24 Dec 2013
This help request has been closed due to inactivity.