Software help archive

A read-only archive of old serato.com help threads.

software not downloading to windows 8.1

Product
ITCH
Version
1.8.0 (Pioneer DDJ-S1)
Hardware
Pioneer DJ DDJ-S1
Computer
PC
OS
Windows 8.1
Platform
-
Lai 6:13 PM - 23 November, 2013
I am having problems installing serato itch on my pc windows 8.1. It gets stuck on the part with its try to connect the controller to the pc. I downloaded the drivers and the firmware update still nothing i even try installing the software from the site instead of the cd, still nothing. it says it will take a few mins but it seems it will take years.

Please help me i am very itching to mix again, i just build a new computer for it and i haven't had a pc for months.

Thank you