Software help archive

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Drivers not working for Novation Twitch

Product
ITCH
Version
2.2.2
Hardware
Novation TWITCH
Computer
PC
OS
Platform
-
Alex Sheard 7:33 PM - 17 November, 2013
After having my Twitch up and running for a couple of days, it suddenly decided stop becoming recognized by Itch. I have tried un-installing/reinstalling everything but to no avail. I have done some research and it seems that the problem is caused by Windows overriding the Novation drivers. Many people have found wiping their systems to be the only solution but I cannot afford to do this. How can I fix it?
Serato, Support
Mak T 8:35 PM - 26 November, 2013
Hey Alex Sheard,

Thanks for you patience. Just to get back to basics here:

- Have you tried perhaps using another USB cable to connect your controller?

- Tried plugging into another port?

- Have you tried connecting your unit on another computer?

- Do you receive any indication e.g. error message at all that the drivers are causing this issue?


Cheers

Mak T
8:04 AM, 11 Dec 2013
This help request has been closed due to inactivity.