Software help archive

A read-only archive of old serato.com help threads.

Serato loads fine when i seect a crate it crashes

Product
Serato DJ Pro
Version
1.2
Hardware
Pioneer DJ DDJ-SX
Computer
Mac
OS
Platform
-
Disco_DJ 7:48 AM - 9 June, 2013
I do have 139,000 files on my 2tb drive. It works fine in scratch live but crashes in serato dj?

Serato, Support
Jamie W 11:01 PM - 17 June, 2013
Hey Disco_DJ,

Thanks for getting in touch,

Serato DJ 1.2 now includes multi fx. This requires a decent amount of virtual memory space and a decent amount of cpu power to launch and run the program smoothly (more then Scratch Live requires). If you have a rather large library and you try to load it in Serato DJ, you can push past what virtual memory space your computer and Serato DJ can handle, which results in the program crashing.

The best thing you can do is reduce your library size / run a separate Serato DJ library.

Quote:
I do have 139,000 files on my 2tb drive.


This is a massive Serato DJ library.
Do you have another external drive you can use for Serato DJ use?

Thanks :)