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serato.com forum wierdness - double posts

dj_penguin 9:08 PM - 11 September, 2008
So the last two or three posts I've made on this forum show up as double posts, even though I'm only clicking the post button once. I'm using Firefox 3.

Is this a known issue, or is it an issue with the way my browser is configured/set up?
Serato, Support
Matt G 10:35 PM - 11 September, 2008
Yeah sorry, it's a known issue. They're not actually double posted. It's just a visual glitch that happens occasionally. It'll get fixed soon :)
dj_penguin 2:53 AM - 12 September, 2008
Good to know, and thanks for the prompt reply.
dj_KaSE 4:04 PM - 18 September, 2008
The forum is once again in the Twilight Zone. I'm experiencing deja vu (a glitch in the Matrix?)
nik39 8:14 PM - 18 September, 2008
Quote:
(a glitch in the Matrix?)

sllllllllooooooooooooooooooooooooooooooooomooooooooooooooooooooooooooo
oooooooooooooooooooooooo
mmaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaattttttttttttt
tttttttttttttttttttttttttttttttrrrrriiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii
iiiiiiiiiiickkkkkkkkkkkkkkkkkkkkkkkkkkkkkkksssssssssssssssssssssssssss
ss
Serato
dave 9:59 PM - 18 September, 2008
We are the world leader in time-stretching.
nik39 10:14 PM - 18 September, 2008
ROTFL :)
Serato, Support
Matt G 11:52 PM - 18 September, 2008
yeah, the servers went out of sync in the early hours of the morning. damn. they're back in sync now, but the heavy load they're under doesn't help!

we've got a third web server coming online early next week...
nik39 12:10 AM - 19 September, 2008
Quote:
we've got a third web server coming online early next week...

Can we expect a real speed change then? I thought the problem were the 'ineffecient' DB queries?
dj_KaSE 12:28 AM - 19 September, 2008
The hamsters inside the servers need to run faster. Give them more caffeine!
Serato
dave 12:40 AM - 19 September, 2008
Quote:
Quote:
we've got a third web server coming online early next week...

Can we expect a real speed change then? I thought the problem were the 'ineffecient' DB queries?

Yes and yes. Queries next.
Serato
dave 12:41 AM - 19 September, 2008
Quote:
The hamsters inside the servers need to run faster. Give them more caffeine

Mmmmm coffee.
Serato, Support
Matt G 12:43 AM - 19 September, 2008
Quote:
Can we expect a real speed change then? I thought the problem were the 'ineffecient' DB queries?

i've had a hunt for bad queries and unfortunately, while there are some, they are not the problem. the problem is in the message counts. to keep track of counts for all active users for all the threads they've cast their eyes near, storing a large amount of rows is unavoidable.

there are fixes that can be done at application level. but they're all non-trivial (read: very time consuming).

the new server will be considerably more powerful than the current two, and also have more RAM. it'll alleviate the worst symptoms and buy us time to do the harder fixes.