Websites Discussion

Talk about our websites Serato.com and Whitelabel.net
To talk about a Serato product such as Scratch Live or ITCH please find the appropriate forum area.

New Serato User

rck412 5:54 PM - 13 May, 2008
Why is it that when I hook up serato it keeps saying interface disconected and I have to keep re installing the scratch live software. Everything is hooked up but still says this.???

Thanks
DJ Wizdom 6:15 PM - 13 May, 2008
The only thing I can think of is your USB cable must be disconnected. If you are powering your Serato box with your USB I suggest you go to Radio Shack and get a power supply. I am new with version 1.8.0 so maybe it is a 1.8.0 glitch???
rck412 10:24 PM - 13 May, 2008
Do most people power the box with a power supply rather than usins the usb???
Serato, Support
Matt G 11:29 PM - 13 May, 2008
rck412, I recommend you ask your question in the official Scratch LIVE help area. That way you'll get the official support guys answering. They'll know what's up. Check it here: www.scratchlive.net
DME-CEO 8:54 AM - 26 June, 2008
Yeah the power supply is a good investment and is only like $10 bucks or so, and should you ever do a gig with several other dj'z moving their equipment in and out the power supply will make sure your still connected without any gaps in the performance.
stripes 9:08 AM - 26 June, 2008
Hi Guys

how can you search in serato when you are browsing on import I have to use my spaces option on my mac & then goto the desktop & then search the external drive. Would be good if you could search on your imports not just your playlist. Let me know Nice one......
djdrippinice 5:04 AM - 27 January, 2009
You could search everything on your imports
You can search whats on all your computer and folders also the external hard drives you have hooked
What you can do is make a crate and call it songs from extrenal and drag all your external music from a folder and it on the crate after that your songs will be in serato then all you got to do is organize where you feel they need to go.


hope i helped
Cruz08 8:23 PM - 28 January, 2009
i have a little problem when after downloading a track, the track will be locked and will ask for an email and password, my question is...is the password the same as if you were to log on to whitelabel.net or is it a different one? if its the same then i can unlock my track, is there any way i can have whitelabel send me my correct email and or password?...