It will fortunately not as stated in many many other threads.

Not go!!!

That sucks for Xone DX users.
I wonder why?

Really not happy about this... I can say I'm dissapointed!!! :/

No, unfortunately the Allen & Heath Xone DX will not be supported for Serato DJ, see further discussion here: serato.com

Guajiro you should be disappointed.
You spent about $1,000 on a great mixer/controller and Serato is supporting other Itch controllers that are inferior. Serato will also be extending upgrade support (for a fee) on some Intro controllers.

I heard the firmware upgrade has messed up some DX controllers. You might need to investigate if an option for you can be either Virtual DJ or Traktor.

I tried to upgrade to 2.2.2 Itch and it said the firmware update failed.

I then downloaded all updated drivers from A&H and tried again, and ITCH started freaking out and would drop in and out every 30 seconds. I need to spend more time trying to troubleshoot after the hurricane passes, but I may just go back to my old version.

Anyone know it its an ITCH issue or a Firmware issue?

It's because Allen & Heath discontinued the product. I would be upset with them not Serato.

Since I don't own a DX, I'm not upset at all. Sucks for those that do own this product. Especially those that have problems after the Itch / firmware upgrade.

Wondering if the SL1 is an officially discontinued product. That's still supported.

^ Not sure, but the thing with SL1 is that it stil uses Scratch Live. The DX was supported with Itch even after it was discontinued.

I understand the gripe. I'd be upset as well...but it is what it is.

Well A&H did not discontinue support for the device. There is a post about this from an A+H rep on thia forum.

I would recommend starting a help request in the ITCH support area if you haven't already detailing this issue further. You may have to roll back the firmware, but we can try troubleshoot the issue further in the help request :)

What if the issue is with ITCH 2.2.2?
Will you ask him to use an older version because Serato has messed up?
I say: Don't even try to help him...

(Note: This post contains irony)

Do you have the link as I couldn't find that post?

Thanks Martin. I will do a help request, but want to try using it a bit more. I may need to upgrade my overall OS as well (might just be that time) since im on 10.6.8

Yes, I may well do that, it is just that he initially mentioned a firmware update failure as well. As I said, he can start a help request so we can troubleshoot further. At this stage I would be foolish to assume what the problem is exactly. Its my job to help users with issues on our forum, so I will definitely do my best to help anyone. (Note, my post contains no irony at all.) :)

nik39 might be referring to this post: serato.com

However I think Al C's post is used a little out of context in these types of discussions. Its important to remember these points:

- The Xone DX is a discontinued product by Allen & Heath, meaning they are no longer manufacturing/producing this unit: www.allen-heath.com



It can be found under the category of "old products" on their website: www.allen-heath.com

This doesn't mean they have stopped releasing firmware and driver updates as Al C points out:


- The Xone DX is still supported for use with ITCH versions 1.6 through to 2.2.2 serato.com

This means, if you have an issue with the DX and ITCH and you contact us, or Allen & Heath, we will still try and help you get it working properly with ITCH.

DJ Unique - I guess I should be that upset cuz I only paid $550.00 on special at Guitar Center... And yes, I'm having probles with the new upgrade to 2.2.2 Itch... :/

DJ Unique - I guess I shouldn't be that upset cuz I only paid $550.00 on special at Guitar Center... And yes, I'm having probles with the new upgrade to 2.2.2 Itch... :/

So really what's being said here is, "Serato won't work for free." Atleast that's how I take it. There's a ton of controllers that aren't made anymore but still are supported by other software's, just another cop out......

Everyone has to eat.

If I owned a Xone DX I'd be pretty disappointed with lack of an upgrade path. Switching to Traktor would be your only real option.

However back to the first point, everyone has to eat. So it is unreasonable for Serato to continue to support the DX for free since ITCH has stopped development.



Everyone has to eat.

If I owned a Xone DX I'd be pretty disappointed with lack of an upgrade path. Switching to Traktor would be your only real option.

However back to the first point, everyone has to eat. So it is unreasonable for Serato to continue to support the DX for free since ITCH has stopped development.

My first all in one controller was the twitch and I think it will be my last. I am grateful that it will continue to be supported in Serato DJ, which means I will be able to sell it.

It was a good product but ultimately I don't want to be at the mercy of a software company.

"WHY WILL IT NOT!" (VERY DISAPPOINTING SERATO., VERY MUCH SO)!

Dear Serato..I Understand The Quest Of Progress...But In The Case of Dx Zone Users..We Are Just As Loyal Users Of Serato Software As The Others If Not Better...I Use Scratchlive As Well As Itch..And Spin On Both Platforms On This Product..I For One Would Hold Highest Respect For A Company Who Cares Of The People Who Support Their Product Thru The Hardware They Buy...Not Kool.. Serato ..Is All I Can Say..We Out Here Have Bought This Product Because Of The Use Of Itch...And To Not Include Us In An Upgrade Of Systems Is A Disposal Of All That Have Stayed Faithful To The Product...I Site Serato As A Mark Of An Excellent Product...
I Regret Now I Will Have To Change My Mind..Tho I Still Use The Product..Its Such A Shame Corporate Decisions Override Those Who Support The Product...Put Some Faith Back In Its Users..

Disappointed User..

Another dissapointed Xone D:X owner, I will hate Serato if they don't give support for the new Serato Dj.

Why don't you (Serato) buy my Xone DX from me now that i cant even sell it cause its not supported by the new sofware and your done updating Itch this is an outrage, If i do buy another controller Im switching to Traktor Pro, I wash my hands of you!

Xone Dx was a great controller. To bad Itch never fixed 2 decks view with 4 channel mixers like they did in Serato DJ.

Except for when they did.

lol....you needed to add "Bazinga" at the end of that...too funny!

I couldn't use that software version with the DX, too buggy

Another disappointed DX user right here!!! How can you partner with a company promoting your software(ITCH) right ON THE BOX.. Then upgrade your product and leave us with one last glitchy update?! Bad move Serato!

Anyone still want a DX? I have one taking up desk space...or sometimes I use it as a riser for my DDJ SX