Websites Discussion

Talk about our websites Serato.com and Whitelabel.net
To talk about a Serato product such as Scratch Live or ITCH please find the appropriate forum area.

Problem with my new crates

stevens 12:58 PM - 31 August, 2011
i'm using SL1 and have problem as from 3 three weeks back.
I added new crates to my libery,but any time i shotdown my PC
and restarts again to play,the newly added crates will nolonger be
there. I want to know what i might have done wrog.
i'm using MACBOOK with software 10.6.8
DJ Bouj 6:21 PM - 31 August, 2011
You want to go here: serato.com
Serato, Support
ChrisD 10:31 PM - 31 August, 2011
Hi stevens.

Yes, as DJ Bouj suggested, you would be best to head on over to serato.com and create a Help Request so that the Rane and Serato Support Teams can help you with your problem.

You can create a new Help Request here: serato.com

And FYI, you can use your whitelabel.net email address and password on serato.com too.