Websites Discussion

Talk about our websites Serato.com and Whitelabel.net
To talk about a Serato product such as Scratch Live or ITCH please find the appropriate forum area.

Files have horrible quality in Serato...

DJ YKCOR 2:21 AM - 3 April, 2011
I'm using the latest Serato version, TTM-57, etc, etc.. and Still getting bad quality when playing them in Serato. The only thing I will say I've done is erase the tags cause I do not use tags within my Serato, I can't stand how it separates Artist & Title lol, Anyway... What's wrong? Can you not erase the tags with Whitelabel files? What am I missing? Thanks.
Serato, Support
ChrisD 10:34 PM - 3 April, 2011
Quote:
Can you not erase the tags with Whitelabel files?

The high quality audio data is stored in a tag. So it's most likely that removing tags will remove the high quality audio data.
Dj F's 4:01 PM - 4 April, 2011
i get High Quality in serato with whitelabel, maybe u dont have the wires connected, possibly in reverse, check ur USB too and in serato settings your USB because when Serato USB isnt connected, serato will play them in only 30kbps , instead of 320kbps

- DJ Frankis-
DJ YKCOR 5:47 AM - 5 April, 2011
So bottom line is You have to keep the tags on them?!...
Serato, Support
ChrisD 9:38 AM - 5 April, 2011
In theory you could remove some tag information.

But if you're using a piece of software to automate the process then it's possible that it won't recognize the tag that stores the high quality audio data and it will remove it.