you should really call rane on this matter Technical Support
Shaun Whitcher Technical Support DJ Products, Scratch Live, Mixers & Discontinued Models (425) 551-1834
Zach Stone DJ Products, Scratch Live and Mixers (425) 551-1844

Has your fader completely stopped working?

I've heard of the ribbon cable coming loose before, have you opened it up and had a look?

Avenue - Thanks for the reply. I will call them up and see if they can help me.

nobspangle - It completely stopped working. I would have understood it the fader was bleeding and then stop working, but all of a sudden stop working. I will check to see if the cable is loose before I call Tech. Thanks for the help!

If that cable was loose, it wouldn't bleed, it would just stop working altogether as soon as the connection was lost.

The Rane magnetic fader cannot bleed

exactly.

Fellows have some good news.

Nobspangle hit it right on the dot.

My cable was loose and all I had to do was push it down. Also noticed that they can easily come up so you guys might want to keep checking them for the future. Had to push down one of my up and down fader cable also.

I am glad I did not purchase another fader as was told by my sales person.

Rane does a good job on the mixers just not a fan of the crossfader not covered at least for one year.

Good Day.

good to know about the cable issue (for future reference that is)

so your set thats good. and thanks for the info. i will look into it every six months or so..

The TTM57SL faders are covered for the duration of the warranty as are the TTM 56 faders.


I think your sales person was trying to pull one on ya my man. We don't sale replacement faders for the TTM 56/57SL.

That's confidence in your product, don't sell them because there's no need.

yes sir.. im so glad i got a rane mixer. i will never use no other mixer other then rane now..

My fader just broke. The plastic piece that holds the fader on the mixer broke. Sucks.

Ooo, theres a thread about this.

Send Shaun a pm, he will chuck replacements in the post to you, i think.

Prolly worth sending yours back, because all the tests theyv done have found no problem with the parts...

I'm a little confused. Above Shaun says that Rane doesn't sell replacement faders but I received this email from a Rane Manager.





"For parts orders, give Rane a call here at Rane: 425-355-6000.

If you reside in the USA want to place a parts order directly with Rane,
here's the general procedure:

Have your Model Number(s) and Serial Number(s) handy
before calling Rane Corporation at (425) 355-6000

If you live within USA boundarys, you may purchase parts directly from
Rane Corporation. If you are located outside USA boundarys, you will need
to contact a RANE rep in your country, prices may vary. For those located
outside the USA, you can find your local representative by looking
over our list at www.rane.com

If you are within USA boundarys and need to order some parts from Rane,
call RANE at 425-355-6000. Tell the receptionist you would like to place
a parts order. You will then be hooked up with one of our service parts
administrators. Let them know what you need and they will fix you up. Please
have your Model and Serial Number available when you call. Without the
serial number, we will not refund if you receive the incorrect parts.

We accept these credit cards:
Mastercard
Visa
Discover
American Express

Sorry, no COD

Rick Troppman

Rane Corporation Service Manager
10802 47th Avenue West
Mukilteo, WA 98275"





Just really confused because Shaun said....

"I think your sales person was trying to pull one on ya my man. We don't sale replacement faders for the TTM 56/57SL"


Can anyone help me understand?

Received email after asking where I can purchase replacement faders for 57.

Rane sell spares for all of their products but you have to contact Rane and give them your serial number so they can match the part to your product. I think Shaun was meaning you can't just go on the Rane website and buy a new 57 fader the same way you could for a 2016.
In any case I think sweetL is right on this, if your fader has broken in normal use Rane will replace the plastic end blocks under warranty.

Perfect, thanks for the info. Thats way fresh of Rane to stand behind there product like that.

Solved, Shaun is hooking me up. I shoulda tossed my Vestax along time ago.