Whitelabel General Discussion

Talk about Whitelabel.net and promo music in general

corrupt files

Randomz 808 9:45 AM 17 August 2010
when i download the music from whitelabel it automatically shows the files are corrupt and wont play on serato
i don't know how to put the files i downloaded into serato
what i do is download the song and when its complete i have it saved to a folder then i click "files" on serato to search the song and drag the song into the library
the songs i recently downloaded doesnt have the whitelabel symbol next to the song, instead it has a corrupt symbol

i have windows 7 and firefox
ChrisD 10:27 PM 17 August 2010
Hi Randomz 808.

Could you please create a Help Request on serato.com as this is more likely a software issue rather than a problem with Whitelabel audio files.

You can create a Help Request here: serato.com