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corrupt files

Randomz 808 9:45 AM - 17 August, 2010
when i download the music from whitelabel it automatically shows the files are corrupt and wont play on serato
i don't know how to put the files i downloaded into serato
what i do is download the song and when its complete i have it saved to a folder then i click "files" on serato to search the song and drag the song into the library
the songs i recently downloaded doesnt have the whitelabel symbol next to the song, instead it has a corrupt symbol

i have windows 7 and firefox
Serato, Support
ChrisD 10:27 PM - 17 August, 2010
Hi Randomz 808.

Could you please create a Help Request on serato.com as this is more likely a software issue rather than a problem with Whitelabel audio files.

You can create a Help Request here: serato.com