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Help please :(
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Help please :(

Jamie 3 dexx 3:19 AM - 17 February, 2007
I bought my mixer 2 weeks ago and already having problems
PGM2 Side of the mixer has stopped functioning properly
the volume fader does not funtion at all i move it and
the sound stays at the same level which is also alot
lower then PGM1 it sometimes goes higher again on its
own acord but then goes back low again !! the leds
on PGM2 side of the mixer look dull compared to the
ones on the left hand side

This is whilst using normal vinyl not mp3s
it was fine up untill today

has anybody had this problem have i pressed or knocked
a button or is it dieing on me after 2 weeks well about
8 hours use in total :(

i was mixing 2 vinyls with my technics and
it was plugged into my computer.
I think i was re-installing windows XP
when it happened could this be a reason ??

Please any help would be nice ;(
rhythmunderground 5:13 AM - 17 February, 2007
get a new one man
Jamie 3 dexx 2:25 PM - 17 February, 2007
very helpfull !

I bought it off ebay it said it was 4 months old
i paid £750.00 GBP for it RRP was £999.00 GBP

was ok untill yesterday ive also noticed now
that the fader reverse button is not working
no more

i cant just aford a thousand pound for a new one
im not rich :( nor can i afford a repair bill at
the moment

im in the uk and have not found much info on repairs
or warrenty wise it says on the back of the instructions
USA only for the 3 years but this is not 1 year old yet

im proper steaming at the moment ive been let down
by pioneer & technics in the past and now rane also :(
nobspangle 3:09 PM - 17 February, 2007
If your mixer is less than 1 year old it can go to Sennheiser for repair, however I'm not sure what your position will be since you don't have proof of purchase.

It sounds to me like you might have some loose wiring. I would take the faceplate off and see if anything obvious is coming apart. You can try taking the fader out and swapping it with another in the mixer.
Jamie 3 dexx 3:49 PM - 17 February, 2007
hi thanks

have you got a telephone number for this sennheiser place
and also if i take the face plate off would that
void the warrenty ??? as i dont want to do that

where the serial number is on the back it says 5-10-06
im guessing this is the date of it been manufactured ?
Jamie 3 dexx 4:04 PM - 17 February, 2007
just took the face plate off and noticed all
3 ribbons are hanging off nearly !!!

how then hells this happened ?
Jamie 3 dexx 5:16 PM - 17 February, 2007
faders and leds are ok now but PGM 2 Up fader reverse
is still knackered all the over button click and spring up
when u press them this one doesnt so i guess the switch
is just broken
nobspangle 5:30 PM - 17 February, 2007
Glad to hear all your faders are working, not sure how the ribbons could work themselves loose.

Removing the faceplate doesn't void your warranty it is described in the manual. I'm not sure what to do with the broken button, make sure it isn't catching against the faceplate. Does it work without the faceplate on?

If you need to get hold of Sennheiser they are the UK Rane distributor contact details are on the rane site => www.rane.com
nik39 6:32 PM - 17 February, 2007
Quote:
just took the face plate off and noticed all
3 ribbons are hanging off nearly !!!

how then hells this happened ?


Thats a good question. I think you are not the first one reporting that kind of issue. :(
Jamie 3 dexx 12:51 AM - 18 February, 2007
Quote:

I'm not sure what to do with the broken button, make sure it isn't catching against the faceplate. Does it work without the faceplate on?


nar.. Its the button its self doesn't seem to click / spring back up thanks for the info though much appreciated :)


Quote:
Quote:
just took the face plate off and noticed all
3 ribbons are hanging off nearly !!!

how then hells this happened ?


Thats a good question. I think you are not the first one reporting that kind of issue. :(


I've wrapped electrical tape around all 3 now to prevent
this from happening again " Hopefully"' !!!