Whitelabel General Discussion

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Whitelabel General Discussion
POOR SOUND QUALITY?
Talk about Whitelabel.net and promo music in general

POOR SOUND QUALITY?

dj.getem 5:17 PM - 1 February, 2010
I know this has been discussed in other posts, but I cannot find a definite answer as to what i am asking. When i download a whitelabel song to windows computer, the sound quality of each song sucks. Very muddy. Is there a way to download the song correct? or am i missing something?

Thanks everyone.....
CAW 6:48 PM - 1 February, 2010
How are you playing the track?

To play the track at full bitrate (and hence sound quality), you must be playing it back through SSL or ITCH with your Rane/ITCH hardware connected.

Playing the Whitelabel files in offline mode, or with any other application, will only have access to the low bitrate 32k preview track which will sound horrid.
dj.getem 7:24 PM - 1 February, 2010
so are you saying as i am downloading the song, my SSL box must be connected to my computer at the same time?
CAW 7:39 PM - 1 February, 2010
No, you only need it connected during playback to get full sound quality out of Whitelabel files.
Serato
Brigid 8:19 PM - 1 February, 2010
Hey dj.getem,

The following is from our FAQ:
Quote:
The Whitelabel.net audio files (wl.mp3 files), play as high quality 320kbps audio in Serato Scratch Live with Rane hardware attached or in Serato ITCH with an ITCH controller attached. In all other mp3 playing programs the files will play as low quality 32kbps audio.

If you are playing a wl.mp3 file in Scratch Live with Rane hardware attached, or in Serato ITCH with an ITCH controller attached and it is playing as low quality 32kbps audio, then you may have an old software version. Whitelabel file playback requires at least Scratch Live 1.7.4 or ITCH 1.1. Software updates can be downloaded from www.serato.com.