Websites Discussion

Forum
 Websites Discussion
Playback
Talk about our websites Serato.com and Whitelabel.net
To talk about a Serato product such as Scratch Live or ITCH please find the appropriate forum area.

Playback

DJNinja2009 6:09 PM - 19 December, 2009
My whitelabel playback is giving me trouble how can i fix?
Serato
dave 8:50 PM - 20 December, 2009
Hi Ninja, can you please describe the trouble you are having?
DJNinja2009 10:27 PM - 20 December, 2009
The 1st 3 or 4 times of hitting the playback icon, it looks like its blocked. A screen comes up 4 a second and it goes away. Then i get the whtelabel playback box, and it says Loading Whitelabel.net Preview Player...
Serato, Support
ChrisD 10:39 PM - 20 December, 2009
What browser (including version) and OS are you using DJNinja2009?
DJNinja2009 11:09 PM - 20 December, 2009
IE not sure what version w/windows 7
DJNinja2009 11:47 PM - 20 December, 2009
i think its the IE. I tried Firefox and its working fine now. Thanks.
DJNinja2009 12:06 AM - 21 December, 2009
Well i spoke 2 soon. Now i cant download straight 2 serato.
Serato, Support
ChrisD 12:45 AM - 21 December, 2009
Quote:
Now i cant download straight 2 serato.

Not sure what you mean by that.

First you must download the track then add it to your library as a second step.
DJNinja2009 12:53 AM - 21 December, 2009
With firefox it gives me the option box 2 save but my serato or whitelabel folder isnt an option. And its not telling me where its saving.
Serato, Support
ChrisD 2:39 AM - 21 December, 2009
You can find out where Firefox is saving your files by doing the following:

Mac - click the "Firefox" menu from the menu bar at the top of the screen and select the "Preferences" option. Then select the 'Main' tab. This has a section titled 'Downloads' and will tell you where your downloads are saved.

Windows - click the "Tools" menu and select the 'Options' option. This has a section titled 'Downloads' and will tell you where your downloads are saved.