Oh, and I'm using my internal hard drive, no external.

Are the files analyzed

is this THE spinbad?

it's me. Yes, files are analyzed

Hey spin, what's up man, it's Brian Chiaino, I worked with u a couple of times on parties with Geo and Ejthedj. Last time was studio 450 in NYC and sometimes at 201 club in nj

I know what u are talking about, I have the same issue, been complaining about it for a long time. I find the tracks load smoother if you hit "files" then rescan id3 tags before each gig. It takes like 5 minutes to complete and it helps alot. I mentioned this before but nothing has been done yet to fix the issue. Try that and see if it helps for u too, it must create some kind of temp file that gets deleted on exit or needs to be updated on each launch of ssl

Oh also try erasing your history file, apparently those end up getting really large and slows down performance sine sl us trying to add info to an increasingly larger database

Gonna try both of those. Thanks guys.

Try version 1.8. I noticed this too in 1.9.0. I never noticed it in 1.8.

rescan id tags didnt work at all

1.8 is better but still happens sometimes

Did you try deleting your history??

1.8 doesn't even have the history feature so it can't be that. ugh

did you ask in the "help" section of this forum? i would suggest that if you haven't already

just out of curiousity...what do you mean you load a song and it will come in mixing on beat.

that's weird, works smooth for me once I do that, On a Macbook also running 10.5.8 and 4gb ram

OK figured something else out with this. The delay only happens the first time I load a track upon launching Scratch Live. Then I can play other tracks and go back to that song and there's no delay. This didn't happen on my old MacBook Pro at all. So in order for me to be able to do my quick mix sets I'd have to somehow know every song I'm gonna play and load each one up before my set. Impossible, Really need to fix this.

in other words... the delay happens the first time a track is loaded each session. after that u can load it 100 times with no delay at all

This is what I want to be able to do Watchwww.youtube.com it's working because I preloaded all the tracks. If I just launched the program and tried to do this it would never work

Not that this helps at all, but I ran into the same problem once I started running all of my tracks off my firewire external.

I already hit Spin up with this info but maybe someone @ Rane can verify. It sounds like increased seek time in a larger hard drive. I know most of the new MacBook Pro 500GB hard drives are a slow 5400 RPM compared to the smaller drives on the older MacBook Pros which were 7200rpm. Bigger drive, slower speed, increased seek time especially with small fragmented music files. Just an idea, no solution though.

I figure a good base line test would be to create some crates on a jump drive\smaller size external drive and see if the same initial loading delay still exist. if it does, might be a software issue. if not, a hardware issue.

Hope I made sense... lol

Geez, that sounds like a legit reason to me... that would also explain, why it works fine after the computer has already found the track within the hard-drive like in your video Spinbad. However I hope that is not the case... Does make me rethink what kind of Hard drive I wanna get on the Macbook pro I am getting this weekend.

However I am not sure if an external would be the best Idea for a base run, cause correct me if I am wrong, but doesn't it take more time for the computer to get to an external and cause those delays? I think It could help if someone has the new MBP 250 gb Hard-Drive in their computer at 7200 RPM, to run a test as well. That doesn't really help him, but it could help prove your theory K-Breezy.

So, I'm not having this problem.

Running 15" MBP (w/ new battery), 500GB 7200rpm HD

Hey Spinbad and Others.

I have also ran into this problem.

When playing fast, try to "stutter" start the track. By that I mean, load the song multiple times right before you plan to punch it in the mix. Its hard to explain in words I know.....lol

Basically, Leave yourself a 1/2 beat or more to "stutter" in the next track. You can actually fade out the outgoing track and begin stuttering in the new track simultaneously (thats what I do anyway)

BTW, An external Hard Drive running off firewire actually loads faster and more precise thus eliminating this problem....(SPINBAD, ASK DJ SFS From Toronto about That....lol)

I've personally been back an forth between internal and external but I've come to the conclusion that for what I do, external firewire powered is my best option given that I have absolutely no lag when playing fast.

YO guys Iv been dealing with this problem for a long while!!!!!!!!!! Its driving me crazy!!!! Iv been asking/begging for serato/rane to address this issue ever since 1.9 came out! :( SPINBAD in addition to what FLATLINE said; 1.8.3 with firewire really has no probs it does happen rarely, but very very very rarely. Iv been trying numerous things with my Passport FW and still noo luck, except doing the stutter thing that FLATLINE stated; or preloading the track but kinds defeats the purpose of quickmixing/on the fly mixing. Alot of dudes up here havent upgraded to 1.9 cause of this :-/.
FLatline hit me up on BlkBrry its "C4C" let me know ur progress on this! We gotta find a fix I love the sp6 too much hahaha!

P.S Older macbook pros do not have this prob runnin on 1.8.3; but the newer macs like the one I got (pre new battery/sd card slot) still has abit of an issue even on 1.8.3 but with 1.9 the delay is very evident on all unibody macs.

theres no way its an RPM issue..

U can't browse songs on them via a keyboard?????!

FAIL

like I said before the release, it's a denon 3700 at more then twice the price, no innovative features at all. Very dissapointing

Thats Basically what I was saying. It might also have sometihing to do with the Cache (8mb or 16mb)

Im have the same problem, music plays but waves freeze for about 2 sec, with a mac book 2.4 core 2 duo 4 gb ram + 320 hd + 1tb Ext. kinda pisses me off. I refuse to do any party's with 1.9 Im stck using my old PC with 1.8. but anyway that new Pioneer does about the same as the Denon 3700 minus the software for sorting music.

RediRoc,

Do you have your playback option set to Play From Start or Play From First Cue Point?

I notice that whenever I load a track that has a 1st cue point set, there's that small millisecond delay that you and Spinbad's talking about.

With Play From Start, there is no lag whatsoever.

hey dj apocalypse its set to play from start :( have you tested on 1.9.2 beta yet if so how are the results? Im gonna try it today or tomorrow holla!

That's odd. Cuz from what I've tested, when its set to Play From Start (w/o From First Cue Point - cuz that overrides Play From Start), it solves the problem.

I just moved all my music from my external to my internal, and the response is much better. And I was running Firewire 800 too, so I dont think it had anything to do with the data bandwidth.

No, I haven't tried 1.9.2 yet. Is there suppose to be a fix for it?

not sure bro. Hmm well im using an external fw 800; I agree that internal drive would not have any issues but not a big fan on the internal drives for portability/flexibility reasons hehe. Will do further testing :(

oh and are you using 1.9.1 or 1.9.0?

I'm using 1.9.1

What's even more odd is that you're running a 2.8 GHz with 4 GB of RAM. I'm only at 2.4 GHz w/ 2 GB of RAM.

Wait. Nevermind. That's Spinbad's rig, not yours.

ya okay im gonna try 1.9.1 then see if that fixes nething :) ty brotha! Never wanted to upgrade cause i didnt think it fixed nething.

are you using itunes playlist?

You can see a signifigant speed increase w/ itunes playlists and having itunes "oraganize" your files/folders (make sure you know what you're getting into first).
Its way faster to have each song in its own folder and then accessed via the itunes databse then having separate crate folders with thousands of songs in them.

Spinbad did you manage to find a fix for this? This issue is pretty annoying especially with the way I'm used to using Serato and the way I spin.

Hey everyone,

If anyone is still having this problem we'd like to hear from you! We're still trying to figure what the cause of this is, so it would be a BIG help if you could do the following:

1) Click the Apple icon in the top left hand corner of your screen and select "About This Mac".
2) Click the "More Info..." button.
3) When System Profiler opens click File -> Save As...
4) Save your system profile with your Serato forum username in the filename.
5) Attach the system profile to this thread.

Thanks :)

cool ill post tomorrow!! thnx Michael!! Hope yall find a fix for this!!!

Thx Michael, Glad to see you guys haven't forgotten about this :)

I will post as soon as I get out of work

No worries, we're keen to get to the bottom of this issue!

Here ya go Michael: dl.dropbox.com

zip file may be easier to d'load dl.dropbox.com

Yeah I am still having this issue, will do when I get home thanks Michael.

Im also having this issuen not sure how to attach the file in here :(

upload it to a file share service like "DropBox" and then you can drop the link to the file in here

Here you go :) dl.dropbox.com

here is mine!

thanks

buffalofirefighters.com

This only happens when loading tracks from SSL, if you drag and drop a track from finder it works like a champ.

Who ever drops a track from the finder..?

^ lmao seriously.. this fool p da don got me rolling over here lol. The whole problem is that the songs are not loading fast for live remixes. dragging files from the finder is not a good alternative lmao!

I do have good news for you all, I found a solution...


BUY A PC

lmao.. seriously, I have a PC and it doesn't have this problem. it has dropouts but this problem doesn't happen lol. I would just say stop doing how you use to do until they fix this problem. Just cut out the other beat a little earlier and then scratch in the new. It sucks and it's limiting, but it seems like this a problem that they just need to fix, especially since it works fine in the older versions.

Thanks for the profiles guys, please keep them coming!

a DJ - this thread is about trying to figure out the cause of this problem, let's not turn it into a PC vs Mac argument.

for >> a DJ, first of all, be a little bit more respectful, because 1... this is a serious thread, 2, you do not know who am I in the whole IT thing, I have PCs and Servers for u to bring down a whole power grid.

Joined this thread because of the problem in a MAC not in a PC, in order to have this fixed with everybody's efforts.

so a DJ, join the line or leave and stop being such a moron, I don't fall in that who's best, I love computers and I love music.

dj p da don i know you meant well but no one does it that way my dude

what do you mean? lol

I had SSL on both mac and pc and only have this promblem as well on the mac...Ill report back today after work with the requasted info...

dont know why i found this so funney, mabye cause it was 1 after the other who knows

word :)

could be your hard drive going into sleep mode if you aint accessed it for a while....

No, because this happen when I'm actively using Serato.... :(
Even when SSL is open for the first time, sometimes it works well for 5 mins or with random tracks, but it's like this (slow loading) most of the time.

I've turned off the 'put harddrive to sleep' option so it can't be that causing it.

lmao "niggas be faker than tpains voice"

Can we please get this thread back on track? I don't want to have to lock a thread that is this important.

I believe this is only a problem when you have all your music on the internal drive. Its not a Mac vs PC thing. I have a 17" MBPRO running a 500GB internal drive and I have my music backed up on a G-Drive Mini (320GB). When I play off the internal drive, there a noticeable millisecond of delay when loading tracks on the fly. If I use my external drive (firewire 800), I dont experience this problem at all.

I cant speak for everybody but I know this was an issue for me since day one with my mac and serato.

Your internal drive is doing so many things at once (more than you know anyway).

good point, Just for the record, all my music is on my internal also

I've got my hunches on what the cause of the problem may be. Thanks to the few of you who have upload system profiles, it's helped us to start narrowing down what the possible cause of the problem is..

My hunch right now is the issue may be related to Apple using a new SATA controller in the newer Mac's. These Mac's have the nVidia 9400 graphics chip in them so they are fairly new. We do however need to collect more information before this can be firmed up.

For any of you using MacBook's or MacBook Pro's who are having issues with delays while loading tracks from your internal hard drive, could you please upload your system profile in the following help thread;

www.serato.com

Here is how you get your system profile;



Thanks all.. Here's hoping we can get to the bottom of this soon..

just posted profile in other thread

Thanks!!

posted in other thread same issue

Thanks

This is the only solution at the moment. I just try to plan ahead a lil, load a bunch of tracks that I think I might use.

sme times i get like a 15 second delay complete with beach ball of death

i hate that fucking beachball.....i mean its like the developers are teasing you like...wooops your about to crash but its FUUUNNN

ehh not fun wen djin in front of hundreds of people but idc anymore

that sounds a little different then the issue in this thread, the issue here is a slight delay when loading a track which can throw ya off beat a second if you like to drop tracks on beat. Your problem sounds like the drive is spinning down then having to spin back up when accessing a track. check out the fix here which I did and works great forums.macrumors.com

I still get the slight delay when I load a track (like a half second) but my drive spinning down and up issue is gone

yup, thats what i was doing before when i would blend live. load the acapella first, that way, there was never a delay. but, don't have to do that anymore since i got my new 17" MacBook Pro (Unibody) [2.8ghz, Core2Duo, 4GB RAM, 500GB 5400rpmHD]

Hey DJ JEMZ,

So you're not getting the hard drive lag on your new MacBook Pro? Could I please ask you to do the following:

1) Click the Apple icon in the top left hand corner of your screen and select "About This Mac".
2) Click the "More Info..." button.
3) When System Profiler opens click File -> Save As...
4) Save your system profile with your Serato forum username in the filename.
5) Attach the system profile to this thread.

It would be a big help if we could get that information!

i will do that as soon as i get back home! im in the philippines right now till next wednesday so it'll be up by wednesday evening next week.

try overviewing ur tracks before play

Trust me, we've done that ;)

Awesome, this will be very useful for us so we can see what has changed with the new MacBook Pros. Thanks :)

Attached my profile same issues.....

I thought 2.0 was going to fix the problem, please fix the problem soon!

Hey DJBLISS89,

Unfortunately the problem isn't due to Scratch Live, so we can't fix it. It seems to be an issue with the hard drive controller, which Apple will need to address.

oh no no note to self: do not buy new macbook .!

We've had reports that this issue is not present on the brand new MacBook Pros, but we haven't tested so we can't confirm.

ya but alot of people have these macbooks, shouldn't serato be working to solve this problem, its not fair to the customer

Hey DJBLISS89,

I'm not sure if you read my earlier post but this is not a Scratch Live issue, it's an Apple issue. We've informed them of the issue, but we can't fix it - they have to do that.

I understand, but its a problem that serato should try and help out on...but I remember someone saying that they had no problem when using version 1.9.1 of ssl....and this slight delay limits my creativity using ssl, so its not fair to the customer, I just feel like serato is pretty much saying, "its apples' problem, not ours"...it just kind of upsets me, but anyways idk why I'm telling you that I just hope somehow the problem can be solved

I'm not sure if you've read this thread, but if you have you'll see we have been trying and we've come to a point where there just isn't anything else we can do. There is no way we can alter the hard drive controller for OS X.

We've requested that users raise this issue with Apple, perhaps you could too?

I don't understand why you're getting upset, you should be helping me and the rest of the customers, its a big problem that many ppl are having, and if there is nothing you can really do, you can tell me politely

and even if i go to apple with this problem, they're not gonna want to help me out, even more, they don't know anything about serato programming or DJ programming, so how could they help me out, even if they could they wouldn't want to waste their time on that issue

dude bliss they did tell u politely they're doing all they can to solve this problem if it can't be fixed on their end then it can't because if it could of been fixed it would of been done by now.

I'm not getting upset, but you don't seem to be listening to me or to have read this thread. We've been helping people who have been having this issue for a long time now, and we've reached the end of what we can do to help. The issue is with Apple, we've let them know, they need to fix it. I understand that it's frustrating for you, but I'm not sure what you want me to tell you? Note that this issue isn't only with Scratch Live, it's just that it's more noticeable with it - for example, it doesn't matter if a text file has a half second delay when it loads, right? If you tell Apple it's a hard drive load delay caused by the hard drive controller then they can try to work with that.

ok thanks I'll try and do that

does this problem exist in the new i5 i7 2010 unibody macbook pros?

I've had one report that it's not, but we don't have one so I can't say for sure!

happy to report that the new unibody macbook pro ive been using doesnt have this issue.

tracks get dropped nicely on the cue.

i can confirm this as well. i was doing it with mp4's, but they were on a fw 800 external drive.
if that helps at all.
i wasnt able to test this for mp3 or wav/aiff files.

has anyone else tried this on the 2010 macbook pros?

IMO, this isn't a Serato problem. It's safe to say that it probably isn't even an Apple Problem. Theres going be some latency/lag with every type of drive/memory/processor no matter what. This is especially true when you have a a ton of music running off of your internal hard drive.

I've deleted all the music from my internal drive minus 100 or so songs to try a test. I put those 100 songs into serato and I didnt experience an ounce of lag. Everything loaded as soon as i wanted it to. Basically I've concluded that the more music/programs you have on your internal drive is the more your computer slows itself down as it tries to access the information upon your request. Theres a bunch of stuff your computer has to go through in order to access your music where as on the ext drive (firewire), its a wire, your music and the crates folder. theres no operating system, system files, iphoto ect....

my 2 cents.....

Hey Jader,

Would you be able to give us a system profile of your machine? To get this:

1) Click the Apple icon in the top left hand corner of your screen and select "About This Mac".
2) Click the "More Info..." button.
3) When System Profiler opens click File -> Save As...
4) Save your system profile with your Serato forum username in the filename.
5) Attach the system profile to this thread.

It would be big help to us if you could :)

Has that issue ever been solved?

Last word from Serato was that it wasn't fixable on their end but rather Apple's problem.

Was there ever a confirmation from Apple available?

Not that I can recall. I just remember reading from Serato staff that we should try to email Apple to try to get them to look into it.

And that was it?

Yep. :-/

Thanks nik39 I was looking for this thread because I was wondering the same thing

same here.....

Any update lol?

I have just leanred to live with this issue. Don't get me wrong, i'd love to see a fix, but it's not the end of the world