I did a major no-no on Saturday and upgraded both 1.7.2 (from the previous version) and to Yosemite and I played for 7 hours with ZERO issues.

Jump.

Major no-no because I did it about 4 hours before the event without testing it. That morning I got the white screen that says "You're computer has restarted unexpectedly" like 3 or 4 times. So I figured it would be worth the risk of upgrading without testing. Worked like a charm.

Okay, well that sounds promising....

So you just upgraded both and didn't re analyze any files or anything? Does the OS upgarde affect your file system or anything?

I'm about to upgrade to Yosemite now that Serato DJ is supporting it. However, I use my computer for more than DJing so I'm doing a back up of it before the upgrade just in case anything goes wrong or isn't supported, I can easily go back.

nm

I use SuperDuper to clone my existing OS hard drive. It's also bootable via USB if I need it to be.

nm

What six said. I did use superduper, but upgraded to 10.8.5.

Would that piece of gear be a Controller... They don't like those things around here IJS...

man what are you talking about? i love controllers!
imageshack.com

Upgraded last night to Yosemite. No problems with the OS upgrade so far. Will be upgrading Serato DJ tomorrow and testing that. I use my MBP for graphics too and so far only illustrator is the only software that got stuck upon starting it while loading plug ins but I was able to go past it following some advice I found. It wasn't difficult either. Just a Java "problem".

Will let you know how the music/video part of the upgrade works out.

nm

What year/model Mac you have will determine safely updating as well. Like, for instance, a lot of 2011 13" & 15" Macbook Pros are having GPU failures due to overheating. I upgraded my 15 inch to Mavericks, and noticed a spike in temperature. So, I reverted back to Snow Leopard....unfortunately losing "Flip" in the process.

I wish SeratoDJ still supported 10.6 :-/

Good question

MacBook Pro (15-inch, 2.53GHz, Mid 2009), I upgrade memory to 8gb. I never really thought about heating issues...

I like superduper as well, unfortunately the drive i use for it is now too small for my internal...

Good to hear though sixx...I will be waiting to see how it goes....

I didn't read about heating issues. When I upgraded to Mavericks, I had no issues either but I also didn't check for an increase in temperature. Good to know.

nm

There is a movement transpiring right now regarding the 2011 MBP failures. They've even filed a class action lawsuit against Apple for it. 10's of thousands of 2011 Macbook Pros are failing on the daily.

It's got me sooo nervous....I've got nearly 3 Grand invested in mine.

Sorry, I meant to say 10s of thousands have failed thus far, with more and more failing daily....not that tens of thousands are failing each day.

Damn. I have a late model 2011 MBP as well. nm

Doing some research right now. So far, came across this but this isn't my issue at all and I don't believe this is what you're talking about.

"Some MacBook Pro models are reportedly subject to regular system crashes, but Apple still hasn't addressed the issue. Will Apple start a replacement programme? We bring you the latest information."

nm

I use a 2011 13"; I'm avoiding Mavericks/Yosemite but I've been using 10.8 (Mtn. Lion) for the past year+ with no problems at all. I used to be on Snow Leopard but had to upgrade for a variety of reasons (Logic Pro X especially).

I use a MacBook Pro (15-inch, Early 2011)
Processor: 2GHz Intel Core i7
Memory: 16 GB 1333 MHz DDR3
Graphics: Intel HD Graphics 3000 512MB (Built-in)
- and AMD Radeon HD 6490M (PCle)

nm

Looks like a lot of the issues are with this card: AMD Radeon 6750M - not the one that my computer has.

Will keep looking around to see what else I can find.

nm

I have the same system, only I have a (2TB) Raid SSD array.

Well that's good to know. I guess I will give Mountain Lion a try. I want "Flip" back!! Can you still purchase it in the App store?

Yup... store.apple.com

Would you recommend me doing a fresh install or simply updating over 10.6?

I think a fresh install is always best buy rule of thumb; what I did was make a time machine backup first, then install Mtn. Lion from USB (you may need to jump through a google-able hoop or two to do that), then restore from the backup using Migration Assistant.

Buy = by (before the grammar wolves pounce)

Yeah, I just installed Mavericks over Snow Leopard the last time.

I have never done a fresh install with any of my upgrades and luckily they've all worked without a glitch. I still think a fresh install would be best though.

nm

I still rock my dedicated 2009 MBP 13" and I was in the same boat as you. I upgraded to 10.8.5 for the Serato DJ updates (I still use SSL for gigs at the moment.)

It's been a couple of months now, and everything has been going smooth.

So if i wanna update to Mavericks, I can do it for free...but to 10.8, I would have to pay? Kinda a weird system...

@ d:raf & 6.....

Do either of you do any video rendering or gaming on your Serato laptops?

Personally, I only use my Mac for Serato and Ableton...rarely even surf the net with it.

The reason I ask is because I am wondering if we only use it for Music playing and production, that none of us will experience the GPU Logic Board failure like sooo many others are.

Gaming, no. Video rendering, rarely but yes.

No gaming here either but definitely video rendering.

nm

You're still on ScratchLIVE though, aren't you, 6?

No. I haven't used scratchlive in a few months. I don't have any hardware that supports it.

I use a Rane 64

nm

Word. Well, the best of luck to both of you....we're all going to need it. These 2011's are dropping like flies.

I keep SMC Fancontrol running on mine; it keeps me abreast of the temperature. I've not seen it get above 170 degrees; so far the only "normal" program that really gets it heating up on a regular basis is Firefox.

This article says it's the "early 2011" models that have the issue. Mine's a late 2011; maybe I'm safe? appleinsider.com

I've read about this issue extensively. It affects all 2011 (early & late) 13", 15", and 17" Macbook Pros. There is a Facebook Group, and several threads on most of the Mac blogs.

If you have the time, you can read all 10 pages of this discussion. It may begin with addressing the issue with early 2011 models, but as you'll read, sooo many peeps with later modeled 2011s are affected too.

discussions.apple.com

Other resources....


www.facebook.com (this is the first group w' the most info)
www.facebook.com & mbp2011.org

Look at this Change.org petition -

www.change.org

Notice that over 33,000 people signed it!!!!!


I only point all this out to Y'all to heed a warning......keep your machines cool at all costs.

The issue is the AMD Graphics chip. That's why when people send them into Apple for repair, and Apple reflow the Logic Board and replace the faulty chip with another one, they continue to fail again and again!! There are peeps who have had Apple reflow/replace the GPU 3 or 4 times....paying a whopping $300 each time! Those people usually end up being given a comparable Retina model upon their final repair request.

There's a reason that Apple went back to Nvidia for the 2012 and subsequent models.

Mine appears to just have an Intel HD Graphics 3000 chipset (no 2nd video chip at all); it's a 2.8ghz I7 MBP 8,1 model. It also still has Applecare until March; maybe I should try to stress-test it as much as possible between now & then.

(Of course, it'd be my luck that it'd work fine up until it expired, then the stress would break it... lol)

Mine has both graphics cards but I notice mine doesn't have the model that has the highest rate of failure. Either way, I make sure it stays cool too.

nm

I'm talking about the 6750M....

nm

i have the 670M luckily I've never experienced any issues, but that laptop is used to dj & noting else

i do speed up the fans so it never really gets hot

Yeah, I've been using SMC Fan Control all along as well.

::fingers crossed::

I am going to attempt to upgrade after this weekend...will report the results!

Well, finally got a chance to upgrade serato Dj to 1.7.2, upgraded the 64 drivers and gave it a go. No problems and I was using mix emergency. One thing I did notice is the fans were going full speed the whole time I was practicing at home.

So, I think I will be bringing a small fan to put next to my MBP as a precaution.

nm

Count me in as a member of the failed AMD chip 2011 macbook group. Spent 400 bucks to get it repaired twice. It crapped out again for the third time in 6 months. Not sure what to do, as I don't want to pay for another repair only for it to screw up again.

How long from the moment you bought it until the first time it failed?

nm

Over two years, almost 3 I believe. Of course I didn't even get the apple care. I mean, it's apple what could possibly go wrong right? Doh!

I need to look at my paperwork and see when I got mine. I think it's already been 2 going on 3 years. Plus mine was refurbished.

nm

You're playing a dangerous game 6. Sell it on kiji now!

What video card does yours have?

nm

It's the AMD 6750 I believe, so I guess not the one you got. I think I'm just going to hold out and use my back up 2009 13 incher and hope Apple mans up and gives us a recall on this shit.

I wonder if mine being a refurbished had the AMD replaced or something.

nm

Naw...even if it was replaced, it would have been with the same chip.

3 years seems to be the recurring time frame for the fail, from the complaints I've read.


A member of one of the groups said he's been placing his Mac on this, and surprisingly, it's been staying very cool. Haha, I guess it's worth a try.

www.amazon.com

What I read is that they replace it with the same chip BUT there is a different version (3 I believe) that actually hasn't failed.

Anyway, just found someone with my exact same specs that also had a failed logic board not long ago.

nm

6....Have you had a good experience with Mix Emergency. I have been on VSL, then went to Serato Video. Lately, I have been having weird crashes during my sets. It never happens at home of course...just a gigs. I am considering purchasing ME, but wasn't sure how GUI and the integration with Serato DJ worked. I am using a 2014 MBP with 16gb ram. Never had issues prior....Thanks in advance for your feedback.

If you go through three repairs, I believe the next one they will give you a new Retina Mac.

There are even tutorials out there on how to stress test the machine to get the GPU to fail. Several people have done this, and gotten the new Mac.

I've been using Mix Emergency for a couple years now. First with SSL and now with Serato DJ. No issues and definitely no crashes.

nm

That means you either have to pay for 2 repairs if you're out of warranty or AppleCare.

nm

Honestly I'm thinking of just dropping 400-500 bucks on a used pre 2011 macbook instead of paying for repairs again that will most likely fail. I had it going with fan control and did nothing but DJ and internet/porn with it and it still fried the chip.

I'm gonna try to find a cheap 2012 model with the Nvidia chip. Mine is still operating well. I'll probably sell it before something happens where I cannot. I mean, I could probably run mine for the rest of its days without anything happening, but then again maybe not.

When I bought a Mac, I assumed that meant I wouldn't have to worry about issues like this. If Serato didn't run so much better on Macs vs. PCs, I wouldn't even bother getting another one. But alas, they do...so I must ;-)

Thats some serious use :)

I have a Mid 10 17" that I'd like to switch for a 15" w 1gb Video card so I don't have to run mine so hard. I'll keep an eye out for the 2011's w the AMD. Don't need to trade for a problem.

NM

I have an early 2011 17" MBP and my MBP had that GPU failure, it pretty much happened right away when I bought it from a friend february 2014, right when the apple care was over after 3 years. What an experience for my 1st MBP, thanks Apple! The repair has cost me almost 500 Euros! To all the Apple fanboys, your favourite company sucks big time! The should recall those faulty MBPs and exchange them for other models and repair them for free! They know they are selling a shitty product and they refuse to admit it and they refuse to treat their customers with that GPU failure right!

What video card is/was in it?

nm

It has this video card: Radeon HD 6750M
It an effin pimped to the max 3000 Dollar laptop.
Apple is a joke.

Same exact kind of issue affected 2007-2008 MBP's with nVidia GPU's.

The real issue is the use of lead-free solder, which is more brittle than the older solder. Thermal cycling causes expansion/contraction, and eventually cracks in the solder that cause failures.

Some people have band-aided their problems by sticking the mainboard in an oven to re-flow the solder.

And...there have been similar issues with computers from other manufacturers, for the same reason.

As far as I know, it wasn't the exact same issue, it was different.

Not only is it 2011 models it's some 2010 models as well cause mine suffers from gpu panics and failures I believe that's why I have a hard time running serato DJ with serato video. Scratchlive doesn't seem to have this problem.

And for anyone that feels their computer suffers from this defect I'd take it to an Apple Store to have it tested and scanned. They offered a free 3 yr replacement after the purchase date but may still honor the defect after the due date. A lot of these models were recalled esp the mid 2010 models like mine.

I took my MBP to Apple after the GPU failure last year, they refused to replace anything for free, at that time they do not even admitted there is a problem with those GPUs, when thousands of their customers experienced that GPU failure. Apple knew it. I have just one word for them: a_holes!

Yeah Apple isn't doing nothing for free for me either lol

thats shitty considering I didn't find out till last ur mine was defective. I think if it's not covered you have to pay a fee of $300 or more to replace the logic board. I haven't took mine in yet cause I need to set an appointment first. It really is dissapointing considering the money I spent on it brand new in 2010 and come find later my Mac is faulty. That is not customer service✋

Curious how much did they want to charge you to fix it?

www.macrumors.com

Yes, but then last week:

www.macrumors.com

"California Judge Dismisses Notebook Logic Board Lawsuit Against Apple".

Damn …

What a horrible precedent.

This is an ignorant post, I'm sorry.
I wasn't asking Apple for a gift or something, but I expect a free repair or exchange of a laptop, if thousands of customers having a gpu failure with those specific 2011 models, there is a problem, they know it, we know it, apple sucks, point blank.

while that may be true for me the problems got worse when I upgraded to Mavericks. On snow leopard I would get black screens when connecting to a display. So the fact they were able to use their computers for 2 yrs respectively is valid however there is serious compatibility issues within Mavericks and certain graphics chips. When I upgraded to Mavericks I would get shutdowns and gpu panics like crazy. Hell I can barely surf the net without my computer crashing. For me the faulty logic board wasn't as much a problem on Snow Leopard.

Do you know that any other computer company would have behaved any differently?

My lengthy experience tells me no.

I think it's more horrible than valid for anybody. I've routinely used my mac products for much longer than that. My 2010 15" is currently being used by my stepson while my 1997/'98 Powermac 8600 is still chugging along as well. My 2008 Macbook I sold to a friend who still uses it. I've also owned a couple of Ibooks and Powerbooks, all of which I sold in working condition (save for one particular Ibook 14" that for some reason wouldn't consistently access the built-in RAM it came with) long past the 2 year mark.

Nothing's made to last anymore.

Nah boss, I was agreeing with you. Wasn't mocking you lol.

I agree, it is a terrible precedent they are setting. But that case was not the specific lawsuit for the 2011 AMD GPU failure. The dismissed lawsuit was for Logic Board failures from all MBPs from 2010 to 2014.

Here is a post from yesterday by the FB group that has filed the 2011 GPU lawsuit.

www.facebook.com

Apple (and other manufacturers) shipped out some real crap "back in the good old days"... There was the Powerbook 5300 with its early-generation lithium batteries that sometimes spontaneously combusted, the IIvx with a 1/2-speed bus, a whole crapload of badly-designed "Performa" machines... things did get a lot better after Steve Jobs came back, though not without some embarrassing issues. G5 towers with leaky liquid cooling, iBooks and PowerBooks that suffered logic board failures, the expensive "Cube" that often developed cracks...

From what I've read, it looks like the recent class-action lawsuit wasn't very competently represented. Maybe someone else will come up with a better case or appeal. The judge saying that 18-24 months is a reasonable lifetime for a $2,000-$3,000 computer sounds pretty ridiculous.

Ah more than one case. Well let's hope the second one gets a better result than the first.

Here is the Law Firm that is handling it … 2011mbp@wbmllp.com

Ahh, sorry for the misunderstanding!

I am thinking of just upgrading one level up to Snow Leopard and see what happens...

Snow Leopard will hoy allow you to DL the software.

This is what you need :
Operating System
Mac OS X 10.7
Mac OS X 10.8
Mac OS X 10.9
Mac OS X 10.10 2 Windows 7
Windows 8
Windows 8.1

So far Mtn. Lion is the OS that has the most supported Serato products (i.e. Itch, SDJ and SSL).

...though I guess Lion counts too, but I skipped that one altogether. It may depend on what machine you have as to which is better.

Is Mt Lion the most stable of Snow Leopard, Mt Lion or Mavericks? I just want to make a solid decision. I keep waiting for a week of no gigs to upgrade....

I think it depends on your machine.

Correct. The specs of your machine will determine which OS is best for it.

When I bought my MBP, it had Tiger. Now I'm up to Yosemite and I haven't had any problems with any of the updates.

nm

Mid 2009
Model Name: MacBook Pro
Model Identifier: MacBookPro5,4
Processor Name: Intel Core 2 Duo
Processor Speed: 2.53 GHz
8GB ram

Hey there, that computer does look like it's within the system requirements for using Serato DJ but only just. That means you will not be able to use lots of FX at once and may run into issues at low USB buffer settings when using CPU intensive features such as Pitch 'n Time DJ.

If you are using it very simply, you should be fine :)

Serato DJ is only supported in Mac OS 10.7.x and above also.

My only concern would be upgrading the OS on an older machine like that. You might want to check with Apple regarding that.

Sam.

I'm skeptical about running SDJ on a c2d... I had occasional extremely annoying) dropouts (especially when recording) running itch on my 2.4 ghz core 2 duo macbook unibody back in the day (while running caffeine, with the wireless off and every other listed countermeasure being employed outside of keeping ice packs underneath it); that was the reason I got an i5 to replace it; all problems disappeared instantly after that.

I have had a bunch of drop outs and I just put in a support ticket. I am aware I am running on short time with the computer and I am thinking I will need to buy a new/different computer soon. I do use it simply but I am still experiencing drop outs. I was thinking of rolling back to 1.9.2 if possible (with an SL2 box).

Any suggestions as far as USB buffer settings to possibly help my drop out issues?

I suspected my increasingly old Mac could be the source of a lot of my problems. Would upgrading to 10.7 or higher help my issues or make them worse? I wish I was experienced enough to do a clean install.

Its not too difficult doing a clean install just make sure you backup whatever files you want saved on a drive. Usually a clean install will resolve the issues you are having. I don't suggest upgrading cause if your peformance is already bad now it's likely to be worse.

That's what I was afraid of hearing. i would was hoping to hear "its okay to upgrad to 10.7 it won't hurt..."

Are you using Scratch Live or Serato DJ?

If it's Scratch Live, it should be fine with Snow Leopard on a 2009 MBP. You maybe have some system maintenance to do.

I don't think you can use SL 1.9.2 with an SL-2 box.

I ran ML on an early 2009 MBP Core 2 Duo 2.2 GHz with no problems for quite a while. Anecdotal, yes, but just sharing my experience.

Thanks. I started having USB drop outs when I started using Serato DJ. I had to use serato dj for a couple of gigs because the club had controllers. For normal gigs I will use scratch live which is what it looks like I need to do all the time now. I think Snow Leopard is what I will end up upgrading to but maybe ML to stay a little ahead of the curve. (still annoyed)

Hey djbigboy,

Have you been in touch with support about those dropouts? We can find out why and get you running smooth.

Hit them up next time you run into any issues and we'll get your system in good shape and figure out why that's happening for you - support.serato.com

Sam.

Sam! Yes, I put in a support tag but haven't heard back....

Cool, let me know the ticket number - i'll chase it up.

Your request (66824) has been received and is being reviewed by our support team.

To add additional comments, reply to this email.

Heard back....the simple solution was to arise my buffer which I had at 5. Not sure if I am digging the solution, but I think it will work in the situation where I MUST use Serato DJ.

I run yosemite and SDJ on my macbook pro 13inch mid 2009 , c2d 2.53GHz , 8Gb mem , 250Gb SSD + 750Gb SATA in CD bay (for Music).

Can run it on USB buffer 2 with standard key lock and 5 with P'n'T with no drop outs with DVS/Rane 62.

Also run ableton live 9 on this machine fine although running lots of VST's especially Kontakt can start hitting the CPU usage hard.

I'd say if you can't update your mac consider installing a SSD drive as that make as big difference to the overall performance of the laptop.

Its really the CPU that's starting to be the bottleneck on the machine with the newer plugins needing extra power.

Yeah, I suspect that i would have few problems if I backed up my music/videos and then just did a clean install of the machine....I would want to get an SSD...did you install into the optical bay? Do you run OS on there exclusively or do you have music too?

SSD in the normal bay with yosemite OS and apps/photos etc.. And the 750Gb in the optical bay for music and videos and some vst plugin packs/samples for ableton, also got a windows 7 boot camp partition on there too but don't use that much.

Thanks, I bought it earlier today, and I'm going to install it sometime this weekend.

Okay. So it's been a few weeks now with Yosemite. Zero issues.

No issues in OSX, no issues with SDJ.

I'm a cappy hamper.

:P

nm

your a cappy hamper?

so you like to wear hats while people throw dirty garments on you!

Haha LOL....thanks for reportig back Sixx....

Is anyone using a new MacBook Pro 15 having any problem with Serato DJ

none here

works fine for me

My Mountain Lion install is working great. CPU temps down to between 48° & 53° Celsius at full load. CPU isn't being taxed at all (even lower than on SL), and that's with 1ms buffer & PnT plugin engaged.

Couldn't be happier. Thanks, d:raf!!!

I had the same problem I found that 10.7 worked fine for the macs that have the gpu issue. Mine has it too and it became very unstable on anything higher than 10.7. If you replace the logic board you can go to 10.10 without issue. However 10.7 is all you need to run Serato DJ

You can redownload 10.7 but you likely have to find a torrent because the app store wont have it. Just get 10.7 and dont do any of the 10.7 updates unless you want it to start crashing the gpu again.

For all of you with MBP video issues. You may want to see this.

www.apple.com

nm

^ Good stuff so we can do the OS update and let it over heat and hopefully get it fixed right ..

Yeah that's bullshit I have the symtoms of laptop restarting unexpectedly and black screen crashes when hooking up to a display at times and mines a 2010 model which proves they are constantly using faulty or recycled video cards. What bullshit!

Mine crashes on anything above 10.6 like 10.7 runs ok but it will crash after about 2 to 3 of hard use.

yea I have a 2010 model apple is being a dick about replacing them when its obviously their fault its cool Im gonna try and take a logic board from another mac and do the switch

I have a 2008 with the same problem, but its not supposed to be an issue. I'm going to try replacing the motherboard with an apple refurbished

Well just an FYI I talked to apple support yesterday of my issue. Since I'm looking to purchase a brand new mac anyways he said they can even give me credit towards a new mac cause mine is defective so don't rule everything out just yet take it to an apple store and see what they say. They'll run the VST test on your mac and if it fails they'll either honor it or charge you a small fee for the fix. I've even heard they've replaced defects free of charge even after the recall date expired.

^ that's only for "some" not all.

I wonder if I should just go to the Apple store and take one so they can do the test even though I'm not having issues.

nm

lol. Well thing is I'm sure there's a lot of macs that are defective but don't show issues till later on. Cause it wasn't till i upgraded to mavericks is when all the shut downs started happening. Snow Leopard seemed to crash only when i'd hook up to a external display it never crashed just browsing the net like mavericks does.

But you know what I mean, maybe they can detect something with their test.

I for sure haven't had any issues with any upgrades, but you never know down the line.

nm

Exactly and that's why i encourage anyone to get their mac looked at. It's even been happening to 2014 models it is fucking unbelievable. A company i used to rely on is just shitting on ppl that i can't support.

Wherever they are getting these video cards from they are recycled shit. For this to be going on for yrs is a disgrace. I can't wait to take my mac for service I'm gonna drop the fucking bomb on them i don't care if it's an old 2010 model.

Looks like I have some time to make a decision.

"The program began Friday in the US and Canada and will begin February 27 elsewhere in the world. It will run until February 27, 2016.

nm

From all the damn money they make they should do all fucking models. I mean i know mine was recalled but i had no idea at the time nor was i even aware of it. I love how they come out publicly and state they fucked up they could of done that in the very beginning. None of us would have to suffer this "fee fix"

Apple is playing it smart. They got the lawsuit dismissed AND they still ran this program which they didn't have to. But, by doing it, they won't lose customer loyalty and at the same time, they put an end to any future claims.

nm

you do have a point👌

I cant go past 10.7 even on 10.7.5 it crashes...hey guys I found a work around for the crash problem download gfxcardstatus install it and switch it to the integrated card only so that way it bypasses the nvidia gfx card. The draw back is that you cant run dual monitors and it may not wake up from sleep from time to time but its makes the system usable and you can run SSL/SDJ and Ableton on the integrated card without issue.

Im a little salty I thought Apple really had superior shit over there competition but this really blows. Overall the macs do just work but this is major hardware fuk up and it had to come from cutting corners somewhere but they still charged us full price for the devices. I'm gonna do this logic board swap and see if that fixes it for me. Let me know what happens with your device techniq

Im a little salty I thought Apple really had superior shit over there competition but this really blows. Overall the macs do just work but this is major hardware fuk up and it had to come from cutting corners somewhere but they still charged us full price for the devices. I'm gonna do this logic board swap and see if that fixes it for me. Let me know what happens with your device techniq

have tried this it still switches the card on mine.

Apple is only as good as its supplier. Unfortunately, NVIDIA has been a problem for many companies, not just Apple.

nm

Just switch it back like I do only have open what you need and save often

youtu.be

Nvidia admiting it fails

This is fucking "TERRIBLE" and that was in 2008? Why does apple support these bastards

So what am I supposed to do now? Most macbook pro's have NVIDEA cards even the new models. This was the one I was looking at to replace and it's got a NVIDEA chip www.bestbuy.com

The problems have been on both nVidia and AMD GPU's.

Also on many other laptops made by other companies.

At least Apple finally stepped up here.

Similar issues on some 2007-2008 MBP's, and there was a repair program for that too.

This is what i don't get though. I watched that interview and he said "it's a problem how the computer model is designed" it must be a huge problem for apple then.

Why is that terrible? A percentage of things fail all the time in every industry.

nm

You need to watch it again. There are a lot of things that could make the chip fail. It's not just one thing.

nm

Wow, so Apple are FINALLY owning up to it. Good for them. It restores a little bit of my faith in the company. Still though, look what it took to get them to finally cave. Regardless, they finally did, so they deserve "some" kudos for that.

For those of you who have already paid to have the Logic Board replaced.....

"Apple is contacting customers who paid for a repair either though Apple or an Apple Authorized Service Provider to arrange reimbursement. If you have not been contacted, but paid for a repair that you think was due to this issue, please contact Apple.
This worldwide Apple program does not extend the standard warranty coverage of the MacBook Pro.
The program covers affected MacBook Pro models until February 27, 2016 or three years from its original date of sale, whichever provides longer coverage for you."

i don't have room for failure esp after I paid $2400 for it.

Says the guy with with a fail hard drive and no backup of it. lol

nm

See what I mean? Customer loyalty. It's working. lol

nm

Btw, I know someone who has the same laptop as mine and it failed (we both bought a refurbished one about a month apart from each other) and he paid for his to be replace so he called apple and he is getting a refund for the repair he already paid for.

nm

Correction I do have a backup it just doesn't have "all" of my stuff on it.

A "backup" that doesn't have all your stuff on it?

Par for the course I guess.

My current backup doesn't have all my stuff on it either.

After I do a new backup it will.

Geeze always criticizing you are. What I mean is it doesn't have my most recent files on the backup.😬👍

I currently running Mavericks on my MBP Mid 2012 with 4GB of RAM and 120GB SSD.
Is it okay to upgrade to Yosemite ?

On a mid-2012? I would say, yes!

I already upgrade my mid 2012 to Yosemite and running Serato DJ 1.7.3
Last night im doing a 4 hours set with no problem

btw I remember there being issues with fitting a 1TB in the superdrive?

I got a 750GB in there right now but it's almost 3 years old and I want to replace it, but I can't really find the 750s anymore, just 1TB.

What's the best specs for that drive? 5600 or 7200? anything else?

www.newegg.com 600030599

Just an update. My early 2011 MBP's logic board is also failing as with countless of other people.

It first happened about a week ago. I took it in for repair but since I didn't take a picture or video of when it happened, they ran some tests and it passed all the tests so they weren't able to reproduce the problem and told me they would fix it if it happened again free of charge.

Well, yesterday it happened again and I took video and pictures of it. Just brought a brand new MBP so waiting for that to arrive so I can transfer everything then I can send this one in for repair and sell it afterwards.

nm

That sucks but you're Damn lucky you had a 2011 cause I had a 2010 and was not eligible for a free replacement but also had the graphics defect. I ended up buying a brand new mid 2014 MacBook Pro and love this thing which one did you get? Congrats!

thank you, Go AAPL

:-)

what symptoms was your 2011 MBP exhibiting? Curious because I have a 2011 17" MBP

I own AAPL stock too. So, yeah. I would never buy from anyone else.

nm

let me post the video

nm

The guy just said that since it was a program with no end date, that I could bring it back anytime it happened again.

nm

This is what I bought:


15.4" MacBook Pro with Retina display, Quad-core Intel Core i7 2.6GHz (4th generation Crystalwell processor), 16GB RAM, 1TB PCIe-based flash storage, Intel Iris Pro Graphics + NVIDIA GeForce GT 750M, 2 Thunderbolt 2 ports, 802.11ac Wi-Fi, 8 hour battery
Item No : 9824842
Mftr Part No : ME874LL/A

Got it at a good price too. $2600 after tax. I could have shipped it to a friend I know to avoid the sales tax, but It's a write off, so either way, I don't care.

nm

nice... what size was your 2011 mac?

nm

Damn good deal considered that's a 1TB I got the same except with 512 gig at best buy for $2,594.73

Yeah. It really is a good deal. I got it at Macmall thanks to someone from the boards who posted a link to the deal. The same computer would have been about $800 more if I got it through Apple

nm

15... didn't really want to get a Retina display because of not being able to upgrade, put a second drive on the optical bay, etc. But, I had to. I also use it for the magazines I design, so it's all good.

nm

And funny thing... as I'm typing on here, it did it again. So, it's definitely busted. I'm going to turn it off and let it sit. I need it to work until I can move everything to the new one.

Don't get me wrong, everything is back up, so no worries there, but I heard it's better to do transfer everything via migration assistant

nm

Good luck lol i tried that and it just got stuck toward the end at did nothing. Nothing got transferred over to the new laptop. You may have better luck though with a defected computer shit is not bound to work right.

My problem with my 2010 macbook pro was when it would do the automatic graphics switching it would crash and restart..but if it stayed on the integrated card there was no problem unfortunately this was not good for vj'ing cause it uses the better card. I used a program called gfxstatus to always make sure i was using the integrated card only it was a pain cause it would just switch on its own so i manually had to make sure it was on integrated at all times to not crash.

Ha! Don't jinx me! lol

nm

And 6 that may very well be your problem..try downloading gfxstatus for your mac and keep it on the integrated card if I'm correct you should be able to get success just staying on that card.

Damn that sucks.

nm

Will do. Thanks!

nm

Btw, after it happened the first time, I used it for a whole week even a gig without issues. After this second time, I used it all day again without issues. It's back on and I'm backing stuff up again.

nm

Not sure exactly what your issues were. But when I upgraded to Mavericks it was a world of problems. With Snow Leopard it would black screen when hooked up to a display (not all times it was random) but never crashed searching or just browsing the net...but for some reason with mavericks it was almost all the time cause once that card gets auto switched then the crashes and restarts started happening..Gpu panics you name it.

I've upgraded many times without issues. I think I've mentioned that. Regardless, it shouldn't fail like that. Definitely a manufacturer problem as it has been mentioned.

nm

If you are using migration assistant try to stay on the integrated card and let it run its course. Unfortunately I thought migration assistant worked cause when i started up the new mac it had my whole other accounts info. (it made 2 accounts) but the copy it made to the new one none of my files were in it so i backed everything up to a 64 gig usb stick and moved all my videos and music over it...it took some time but holy hell it transferred super fast to the new mac. The old mac took quite awhile to transfer the data.

Yeah. I heard from a buddy that transferring (when it works) it's smooth and fast.

nm

vimeo.com

Here's the first video I took of it happening the second time. I have more videos that I just recorded right now. Will upload those too.

nm

holy shit dude mine wasn't that bad. it never crashed serato or had the graphics all messed up on the screen like that. Mine was more of a card switching issue. That is terrible though.

are the fixing it under warranty?, my boy just took his in & it's being fixed free because of the recall

I think both videos are up now. Notice on the last one how it beeps and then shuts down. After it restarts, sometimes it will be okay sometimes it won't and just keep on beeping.
nm

This is what I do as a precaution. Mine hasn't exhibited the graphics issue yet, and I think using this app has a lot to do with it.

Yeah it's a great tool to have esp to find out if your Mac has the problem. My mac would switch graphics cards just doing the simplest things on the laptop but I noticed when I ran video I could not use the integrated card because it uses the nvidea chip for all the work. It's not necessarily apples fault it is the nvidea chips that are faulty and unfortunately I bought a brand new Mac pro in 2010 that had it but i really didn't see major issues till I upgraded to Mavericks that's when it became a useless computer... Random shutdowns, restarts I only saw problems with the display when I connected up to another. Even though my recall date expired I had no idea of this recall or that the computer was defective I found it out by googling my exact model and came across it last year. The offered a free replacement but only after 3 yrs of the purchase date. When I took my Mac to the Apple Store I asked if they could give me credit towards a new Mac because of the defect they said no I wasn't eligible and basically wasted my time while I was at my appointment I wanted a 2014 model MacBook Pro but he said they didn't even carry them or had them in stock so I ended up taking my purchase to best buy and got a 2014 model MacBook Pro the best one they had. Apple was a fucking joke. I'm hoping I don't run into issues with this new model cause I'll go right back to that store and say "you remember me well I'm having issues with this 2014 model now you're going to fix my shit for "FREE"👌🏻👏🏻

So yesterday, I'm trying to back up my hard drive one last time to have the most current back up and it kept shutting down. Then, as I'm trying to disable the screen saver (me thinking that might help) I find a check box in system preferences/energy saver that says Automatic graphics switching and I disabled that and it stayed on and let me back it up.

The description underneath for automatic graphic switching says: When automatic switching is disabled, our computer will always use high-performance graphics. This may decrease battery life.

So I think that does what the software you suggested does but it's already integrated in the OS.

nm

Yes the software I mentioned has the ability to stay on 1 card it will notify you when it changes though so you'll keep having to manually switch it back. Glad you got everything backed up though👍🏻

And just and FYI if you are doing video mixing you always want auto graphics switching turned "off" this way it will use high performance graphics and you will get a smoother experience running video👍🏻

My last back up before yesterday was a week ago so u was still good. Just wanted to make sure I was up to date since my new MBP arrives Thursday.

nm

I never knew this since I thought it automatically knew to switch. Was kind of surprised to see that setting actually.

Now I know. Thanks.

nm

I learned that back in the Itch days :) serato.com

Uh oh

"Macs now have two graphics cards one is a lower spec internal card and one is a dedicated high end card. When the mac is plugged in it will use the powerful card by default and when it is on battery it will turn to the cheaper internal card to save power.
During this change over it will momentarily power down the USB ports."

My MBP has always been plugged in especially right now that has been shutting down. So, maybe this wasn't a fix after all. lol

Also, when gigging, your computer is always plugged in so really, kinda like no reason to deselect it - if it is true that it always uses the high end card when plugged in

nm

Unfortunately my defective Mac would turn it on even with the power plug connected. It really was just random and picked which card it wanted to use even if I didn't need the better card. It was all screwed up but yes that's how it normally is supposed to work.

That totally blows!

nm

When you have chips physically separating/coming un-soldered from the mainboard, all bets are off as to the kinds of symptoms you might get. I've heard as many stories of the gfxstatus app helping in those situations as not.

If I still owned a 2010 MBP, I'd be making a lot of noise with Apple. The friend who I sold my 17" 2010 MBP to had the mainboard fail about a year after I sold it to him. I think he just gave up on it. I've heard of others getting brand new MBP's after having a couple failure/replacement cycles, after spending some time escalating through different people at Apple.

Yeah well they had no interest in honoring anything or any type of credit towards a brand new laptop even when I demonstrated to him as he watched my computer just randomly crash and restart. Best Buy at least had what I wanted so I just took my purchase there for a brand new Mid 2014 MacBook Pro and couldn't be happier.

That would be nice to have my MBP fail and fail again until they gave me a new one lol

I know a couple of people whose computer failed twice and they just sold it. nm

Funny thing is I had quite a few Dj friends that wanted my Mac but I was like noooo it is useless it will barely even work for you. I could of sold it but I'm not going to sell someone a piece of shit😂

Ive for one cold on the shelf. Thought about eBay, or replacing the board myself...eh

Was told it would cost $500-$1000 to replace the whole logic board as I actually thought of that myself..Then decided to just buy a brand new one.

Yup, I'm seeing them for 300. If I do it myself, could still be useful for none critical work

The Apple Store guy told me there is a program where you pay a flat rate of $335 or something close to that and they fix everything that's wrong with the computer.

nm

This discussion seems to back that up... discussions.apple.com

...and it looks like that program's been in place for a while. From 2012: nwsinglespeed.hubpages.com

Got my new MBP today. Moved everything using Migration Assistant and the external USB back up hard drive that was bootable, so no reason to connect to my old one (since this is essentially the same).

Everything went smooth. No glitches. The only thing was that I needed to upgrade the new MBP to Yosemite before I could migrate anything since my old MBP was already on Yosemite.

Loving my new MBP!

And now... to take my old one to get it repaired. :)

nm

Update...


So.... They call me from Apple today and say that my computer does NOT quality for that program to get it fixed since it has to fail the tests they run SPECIFICALLY for that program EVEN THOUGH I showed them the videos I took of what happened. They said that every single test they've run FOR THAT PROGRAM my computer passes so THEY SAY that whatever is happening is not related to that program. Again, I call BULLSHIT.

Anyway, going to go ahead and repair it for $310 for that program that they have that covers everything that is wrong with it. It's like a flat rate to get anything that's wrong with it fixed.

Apple... you have failed me.

nm

How to get your MacBook Pro repaired as part of Apple's program

If your Mac is eligible, you'll now need to back up your MacBook Pro, and then bring it to an Apple Retail Store or Apple Authorised Service Provider (find out how to make an appointment at the Apple Store here). An Apple technician will then run a diagnostic test to verify eligibility, and let you know how long it'll take to repair.

I guess that's the test that it's passing.

nm

Yeah sounds like bullshit to me. They never even tested mine they just said I wasn't eligible. Assholes.

A failed logic board is a failed logic board. I guess they don't see it that way. lol

Again, BS if you ask me.

nm

I just told them it was acting up mine passed all test .. they had it for two days and put a new
Logic board in : Customer states that imac experiences graphical issues such display being jittery and distortion.

Steps to Reproduce: Known good display
Cosmetic Condition: Nothing to note
Proposed Resolution: Replace video card
Estimated Turn Around Time: We'll call you in 3 - 5 days
Mac OS Version: Unknown
Hard Drive Size: 750 GB
Memory Size: 4 GB
iLife Version: Unknown
Contact Apple Support Case:

So now thats it like brand new i put a EVO 1tb ssd and 16gb of ram in it