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can not preview tracks
Talk about our websites Serato.com and Whitelabel.net
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can not preview tracks

djfufu 2:24 AM - 6 March, 2009
i have scratch live on my desktop but im tryin to preview songs on my laptop which does not have scratch live on it cuz its a crappy vista.....need some help plzzzzzzz
Serato, Support
ChrisD 2:37 AM - 6 March, 2009
Do you mean that you're having problems previewing tracks here on the whitelabel.net website? Or is your problem playing tracks in Scratch Live?

If you're having problems previewing tracks here on whitelabel.net then you need to make sure that javascript is enabled in your web browser.

What web browser and version are you using?
djfufu 3:55 AM - 8 March, 2009
well now i can preview the tracks but in order to download them do i have to have serato installed on my laptop?
Serato, Support
ChrisD 9:15 AM - 8 March, 2009
Anyone can download tracks.

However, whitelabel.net tracks (wl.mp3) will only play in high quality 320kbs stereo in Serato Scratch Live. All other media players will play the files in lower quality 32kbs mono.
djfufu 5:50 AM - 16 March, 2009
thanks for the help....got it goin now....but the trak "kiss me through the phone" has alot of static in it....ive deleated it from my pc and downloaded again but still sounds the same.....help plzzzz
Serato, Support
ChrisD 10:59 PM - 16 March, 2009
These tracks contain the static sounds in the original files. I'm not sure if they're supposed to be like that or not.

I've asked the record company about this - I'll let you know when I hear back from them.