Software help archive

A read-only archive of old serato.com help threads.

serato freezing before itunes loads

Product
Scratch Live
Version
-
Hardware
Ortofon | Serato S-120
Computer
-
OS
Platform
-
djfolly 7:52 AM - 13 July, 2008
I play out at least 4 times a week, usually I hook everything up and serato takes 10 min to load my library. It is probably too big, (500 gigs 70,000 songs)but have not had time or really need to get to that.

Today, it seemed to finish with the load ( my hard drive quits blinking) and then serato locks up. I get a pin wheel! Never had this happen before. I have not upgraded anything to my knowledge. I did add new songs to library for the private event that i had to slum thru, because even though I tried to reboot 4 times, it would say loading itunes with a different playlist each time and that would be it. This happens at the time where it should just pop up my playlists.

Luckily, I had backup cds, and the cords to be able to run ipods and my laptop (using the itunes), but this means that my paying guests did not get the show that they deserved in my opinion.
djfolly 7:54 AM - 13 July, 2008
Oh, Help please !
djfolly 8:03 AM - 14 July, 2008
Now at home without being connected to serato box or mixer, it just shuts down and gives me this error log.

Date/Time: 2008-07-14 03:57:07.903 -0400
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4

Command: Scratch LIVE
Path: /Applications/Scratch LIVE.app/Contents/MacOS/Scratch LIVE
Parent: WindowServer [56]

Version: Scratch LIVE version 1.8.0 (1.8.0.48)

PID: 217
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0x63c638f8

Thread 0 Crashed:
0 com.serato.scratchlive 0x0016bd07 0x1000 + 1486087
1 com.serato.scratchlive 0x00061493 0x1000 + 394387
2 com.serato.scratchlive 0x0000811c 0x1000 + 28956
3 com.serato.scratchlive 0x0003a61e 0x1000 + 235038
4 com.serato.scratchlive 0x0003aa5b 0x1000 + 236123
5 com.serato.scratchlive 0x0005737b 0x1000 + 353147
6 com.serato.scratchlive 0x0003bea8 0x1000 + 241320
7 com.serato.scratchlive 0x0003c0a1 0x1000 + 241825
8 com.serato.scratchlive 0x0008b624 0x1000 + 566820
9 com.serato.scratchlive 0x00084d8b 0x1000 + 540043
10 com.apple.HIToolbox 0x92e2ea4a TimerVector + 31
11 com.apple.CoreFoundation 0x9082d756 CFRunLoopRunSpecific + 3341
12 com.apple.CoreFoundation 0x9082ca42 CFRunLoopRunInMode + 61
13 com.apple.HIToolbox 0x92df6878 RunCurrentEventLoopInMode + 285
14 com.apple.HIToolbox 0x92df5f82 ReceiveNextEventCommon + 385
15 com.apple.HIToolbox 0x92e3ea74 _AcquireNextEvent + 58
16 com.apple.HIToolbox 0x92e3e8bc RunApplicationEventLoop + 150
17 com.serato.scratchlive 0x00085f80 0x1000 + 544640
18 com.serato.scratchlive 0x00001cd2 0x1000 + 3282
19 com.serato.scratchlive 0x00001bf9 0x1000 + 3065

Thread 1:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 com.serato.scratchlive 0x0006579a 0x1000 + 411546
2 com.serato.scratchlive 0x0003a9ba 0x1000 + 235962
3 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 2:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 com.serato.scratchlive 0x0006579a 0x1000 + 411546
2 com.serato.scratchlive 0x0003dd52 0x1000 + 249170
3 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 3:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 com.serato.scratchlive 0x0006579a 0x1000 + 411546
2 com.serato.scratchlive 0x0003dd52 0x1000 + 249170
3 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 4:
0 libSystem.B.dylib 0x90037b57 mach_wait_until + 7
1 libSystem.B.dylib 0x9003a222 usleep + 82
2 com.serato.scratchlive 0x000754e3 0x1000 + 476387
3 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 5:
0 libSystem.B.dylib 0x90047dd7 semaphore_timedwait_signal_trap + 7
1 com.serato.scratchlive 0x00065777 0x1000 + 411511
2 com.serato.scratchlive 0x0003dd52 0x1000 + 249170
3 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 6:
0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082ca42 CFRunLoopRunInMode + 61
3 com.apple.audio.CoreAudio 0x91469356 HALRunLoop::OwnThread(void*) + 158
4 com.apple.audio.CoreAudio 0x91469171 CAPThread::Entry(CAPThread*) + 93
5 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 7:
0 libSystem.B.dylib 0x90047dd7 semaphore_timedwait_signal_trap + 7
1 com.apple.audio.CoreAudio 0x914765a4 CAGuard::WaitFor(unsigned long long) + 212
2 com.apple.audio.CoreAudio 0x914764c6 CAGuard::WaitUntil(unsigned long long) + 66
3 com.apple.audio.CoreAudio 0x91474e42 HP_IOThread::WorkLoop() + 690
4 com.apple.audio.CoreAudio 0x91474b8b HP_IOThread::ThreadEntry(HP_IOThread*) + 17
5 com.apple.audio.CoreAudio 0x91469171 CAPThread::Entry(CAPThread*) + 93
6 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 8:
0 libSystem.B.dylib 0x90047dd7 semaphore_timedwait_signal_trap + 7
1 com.serato.scratchlive 0x00065777 0x1000 + 411511
2 com.serato.scratchlive 0x0002afe2 0x1000 + 172002
3 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 9:
0 libSystem.B.dylib 0x90047dd7 semaphore_timedwait_signal_trap + 7
1 com.serato.scratchlive 0x00065777 0x1000 + 411511
2 com.serato.scratchlive 0x0002afe2 0x1000 + 172002
3 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x41a1dfbb ebx: 0x5dfbe2c0 ecx: 0x00000006 edx: 0x5d3eba20
edi: 0x5d3ebacc esi: 0x5d3eba08 ebp: 0xbfffed28 esp: 0xbfffed00
ss: 0x0000001f efl: 0x00010206 eip: 0x0016bd07 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037

Binary Images Description:
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0x17541000 - 0x1757dfff com.apple.QuickTimeFireWireDV.component 7.5 (861) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTimeFireWireDV
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0x90000000 - 0x90171fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
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0x90229000 - 0x902fffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x9031f000 - 0x90774fff com.apple.CoreGraphics 1.258.78 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9080b000 - 0x908d3fff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90911000 - 0x90911fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90913000 - 0x90a07fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
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0x90bde000 - 0x90c51fff com.apple.framework.IOKit 1.4.8 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90c66000 - 0x90c78fff libauto.dylib /usr/lib/libauto.dylib
0x90c7e000 - 0x90f24fff com.apple.CoreServices.CarbonCore 682.28 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90f67000 - 0x90fcffff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x91008000 - 0x91047fff com.apple.CFNetwork 129.22 (129.23) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
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0x91075000 - 0x910f4fff com.apple.SearchKit 1.0.7 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
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0x91415000 - 0x9141cfff libbsm.dylib /usr/lib/libbsm.dylib
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0x91521000 - 0x9154dfff com.apple.AE 314 (313) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x91560000 - 0x91634fff com.apple.ColorSync 4.4.10 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x9166f000 - 0x916e2fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x91710000 - 0x917b9fff com.apple.QD 3.10.25 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x917df000 - 0x9182afff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x91849000 - 0x9185ffff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x9186b000 - 0x91886fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
0x91891000 - 0x918cefff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x918e2000 - 0x918eefff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x918f5000 - 0x91935fff com.apple.ImageIO.framework 1.5.7 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x91948000 - 0x919fafff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91a40000 - 0x91a56fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91a5b000 - 0x91a79fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91a7e000 - 0x91addfff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91aef000 - 0x91af3fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91af5000 - 0x91b7dfff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91b81000 - 0x91bbefff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91bc4000 - 0x91bdffff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91be4000 - 0x91be6fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91be8000 - 0x91cc6fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91ce3000 - 0x91ce3fff com.apple.Accelerate 1.3.1 (Accelerate 1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91ce5000 - 0x91d73fff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x91d7a000 - 0x91d7afff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x91d7c000 - 0x91dd5fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x91dde000 - 0x91e02fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x91e0a000 - 0x92213fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x9224d000 - 0x92601fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x9262e000 - 0x9271bfff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x9271d000 - 0x9279bfff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x927dc000 - 0x92a0cfff com.apple.Foundation 6.4.10 (567.37) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92b26000 - 0x92b41fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92b4d000 - 0x92ba5fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92bb9000 - 0x92bb9fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92bbb000 - 0x92bcbfff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x92bda000 - 0x92be2fff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x92be8000 - 0x92beefff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x92bf4000 - 0x92c85fff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x92c99000 - 0x92c9dfff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x92ca0000 - 0x92cbefff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x92cd0000 - 0x92cd6fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x92cdc000 - 0x92d3ffff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x92d66000 - 0x92da7fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x92dce000 - 0x92ddcfff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x92de3000 - 0x92de8fff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x92ded000 - 0x930e2fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x931e8000 - 0x931f4fff com.apple.opengl 1.5.1 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93d51000 - 0x93e0afff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93e4d000 - 0x93e4dfff com.apple.audio.units.AudioUnit 1.4.3 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93e4f000 - 0x94010fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9409f000 - 0x940e2fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x940e6000 - 0x940fcfff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9410c000 - 0x945c8fff libGLProgrammability.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
0x94847000 - 0x94856fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x9485d000 - 0x94868fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x948b4000 - 0x948cefff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x948d4000 - 0x94becfff com.apple.QuickTime 7.5.0 (861) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x96cc0000 - 0x96cf6fff com.apple.audio.midi.CoreMIDI 1.5.1 (41) /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI

Model: MacBookPro3,1, BootROM MBP31.0070.B07, 2 processors, Intel Core 2 Duo, 2.2 GHz, 4 GB
Graphics: GeForce 8600M GT, GeForce 8600M GT, PCIe, 128 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), 1.3.5
Bluetooth: Version 1.9.5f4, 2 service, 0 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: pci168c,24, sppci_othernetwork, PCI Slot 5
Serial ATA Device: FUJITSU MHW2120BH, 111.79 GB
Parallel ATA Device: MATSHITADVD-R UJ-857E
USB Device: Built-in iSight, Apple Inc., Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 1.5 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
FireWire Device: ST3500630A, DMI, Up to 400 Mb/sec
djfolly 5:44 PM - 14 July, 2008
Thinking that the only thing that changed was adding the new songs for the party, even though I have already built the overviews for these songs. I tried to check before it freezes, to see if any were corrupt mp3's and there were 2. I have deleted these songs from itunes. STill no luck!!

This sucks as I have a show tonight as well!
Shaun W 6:09 PM - 14 July, 2008
I suggest updating to the 1.8.1 version of SSL and see if that does the trick -->> www.scratchlive.net

1.8.0 has issues with iTunes and AAC files, which might be causing the problem you're having.
DJ.T.BOOGIE 6:17 PM - 14 July, 2008
Quote:
I suggest updating to the 1.8.1 version of SSL and see if that does the trick -->> www.scratchlive.net

1.8.0 has issues with iTunes and AAC files, which might be causing the problem you're having.
doesnt 1.8.1 have issues with aac files too? could of swore i just read about that!!
Shaun W 6:29 PM - 14 July, 2008
1.8.1 has issues importing protected AAC files, but the long library load/feeze issue was fixed.
djfolly 7:57 PM - 14 July, 2008
I updated to 1.8.1 and it is still doing the same thing as before (one of two things freezing so i need to force quit or just closing with a report) now just seems to close with a report. Here is the new report after installing 1.8.1


Date/Time: 2008-07-14 15:52:48.527 -0400
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4

Command: Scratch LIVE
Path: /Applications/Scratch LIVE.app/Contents/MacOS/Scratch LIVE
Parent: WindowServer [83]

Version: Scratch LIVE version 1.8.1 (1.8.1.20)

PID: 311
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0xa60e8bf8

Thread 0 Crashed:
0 com.serato.scratchlive 0x00175673 0x1000 + 1525363
1 com.serato.scratchlive 0x00064c41 0x1000 + 408641
2 com.serato.scratchlive 0x00008d4c 0x1000 + 32076
3 com.serato.scratchlive 0x0003b552 0x1000 + 238930
4 com.serato.scratchlive 0x0003b98f 0x1000 + 240015
5 com.serato.scratchlive 0x000589b4 0x1000 + 358836
6 com.serato.scratchlive 0x0003cd88 0x1000 + 245128
7 com.serato.scratchlive 0x0003cfd5 0x1000 + 245717
8 com.serato.scratchlive 0x0008f4e6 0x1000 + 582886
9 com.serato.scratchlive 0x00088961 0x1000 + 555361
10 com.apple.HIToolbox 0x92e2ea4a TimerVector + 31
11 com.apple.CoreFoundation 0x9082d756 CFRunLoopRunSpecific + 3341
12 com.apple.CoreFoundation 0x9082ca42 CFRunLoopRunInMode + 61
13 com.apple.HIToolbox 0x92df6878 RunCurrentEventLoopInMode + 285
14 com.apple.HIToolbox 0x92df5f82 ReceiveNextEventCommon + 385
15 com.apple.HIToolbox 0x92e3ea74 _AcquireNextEvent + 58
16 com.apple.HIToolbox 0x92e3e8bc RunApplicationEventLoop + 150
17 com.serato.scratchlive 0x00089c85 0x1000 + 560261
18 com.serato.scratchlive 0x000028de 0x1000 + 6366
19 com.serato.scratchlive 0x00002805 0x1000 + 6149

Thread 1:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 com.serato.scratchlive 0x00067342 0x1000 + 418626
2 com.serato.scratchlive 0x0003b8ee 0x1000 + 239854
3 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 2:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 com.serato.scratchlive 0x00067342 0x1000 + 418626
2 com.serato.scratchlive 0x0003ec0e 0x1000 + 252942
3 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 3:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 com.serato.scratchlive 0x00067342 0x1000 + 418626
2 com.serato.scratchlive 0x0003ec0e 0x1000 + 252942
3 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 4:
0 libSystem.B.dylib 0x90037b57 mach_wait_until + 7
1 libSystem.B.dylib 0x9003a222 usleep + 82
2 com.serato.scratchlive 0x00078355 0x1000 + 488277
3 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 5:
0 libSystem.B.dylib 0x90047dd7 semaphore_timedwait_signal_trap + 7
1 com.serato.scratchlive 0x0006731f 0x1000 + 418591
2 com.serato.scratchlive 0x0003ec0e 0x1000 + 252942
3 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 6:
0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082ca42 CFRunLoopRunInMode + 61
3 com.apple.audio.CoreAudio 0x91469356 HALRunLoop::OwnThread(void*) + 158
4 com.apple.audio.CoreAudio 0x91469171 CAPThread::Entry(CAPThread*) + 93
5 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 7:
0 libSystem.B.dylib 0x90047dd7 semaphore_timedwait_signal_trap + 7
1 com.apple.audio.CoreAudio 0x914765a4 CAGuard::WaitFor(unsigned long long) + 212
2 com.apple.audio.CoreAudio 0x914764c6 CAGuard::WaitUntil(unsigned long long) + 66
3 com.apple.audio.CoreAudio 0x91474e42 HP_IOThread::WorkLoop() + 690
4 com.apple.audio.CoreAudio 0x91474b8b HP_IOThread::ThreadEntry(HP_IOThread*) + 17
5 com.apple.audio.CoreAudio 0x91469171 CAPThread::Entry(CAPThread*) + 93
6 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 8:
0 libSystem.B.dylib 0x90047dd7 semaphore_timedwait_signal_trap + 7
1 com.serato.scratchlive 0x0006731f 0x1000 + 418591
2 com.serato.scratchlive 0x0002c3c0 0x1000 + 177088
3 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 9:
0 libSystem.B.dylib 0x90047dd7 semaphore_timedwait_signal_trap + 7
1 com.serato.scratchlive 0x0006731f 0x1000 + 418591
2 com.serato.scratchlive 0x0002c3c0 0x1000 + 177088
3 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x216dcf7b ebx: 0x216e1cd0 ecx: 0x00000006 edx: 0x20574e20
edi: 0x20574ecc esi: 0x20574e08 ebp: 0xbfffed08 esp: 0xbfffece0
ss: 0x0000001f efl: 0x00010202 eip: 0x00175673 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037

Binary Images Description:
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0x174fd000 - 0x17539fff com.apple.QuickTimeFireWireDV.component 7.5 (861) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTimeFireWireDV
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0x91406000 - 0x9140efff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x91415000 - 0x9141cfff libbsm.dylib /usr/lib/libbsm.dylib
0x91420000 - 0x91446fff com.apple.SystemConfiguration 1.8.6 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x91458000 - 0x914cefff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9151f000 - 0x9151ffff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x91521000 - 0x9154dfff com.apple.AE 314 (313) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x91560000 - 0x91634fff com.apple.ColorSync 4.4.10 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x9166f000 - 0x916e2fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x91710000 - 0x917b9fff com.apple.QD 3.10.25 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x917df000 - 0x9182afff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x91849000 - 0x9185ffff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x9186b000 - 0x91886fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
0x91891000 - 0x918cefff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x918e2000 - 0x918eefff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x918f5000 - 0x91935fff com.apple.ImageIO.framework 1.5.7 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x91948000 - 0x919fafff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91a40000 - 0x91a56fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91a5b000 - 0x91a79fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91a7e000 - 0x91addfff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91aef000 - 0x91af3fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91af5000 - 0x91b7dfff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91b81000 - 0x91bbefff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91bc4000 - 0x91bdffff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91be4000 - 0x91be6fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91be8000 - 0x91cc6fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91ce3000 - 0x91ce3fff com.apple.Accelerate 1.3.1 (Accelerate 1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91ce5000 - 0x91d73fff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x91d7a000 - 0x91d7afff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x91d7c000 - 0x91dd5fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x91dde000 - 0x91e02fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x91e0a000 - 0x92213fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x9224d000 - 0x92601fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x9262e000 - 0x9271bfff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x9271d000 - 0x9279bfff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x927dc000 - 0x92a0cfff com.apple.Foundation 6.4.10 (567.37) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92b26000 - 0x92b41fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92b4d000 - 0x92ba5fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92bb9000 - 0x92bb9fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92bbb000 - 0x92bcbfff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x92bda000 - 0x92be2fff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x92be8000 - 0x92beefff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x92bf4000 - 0x92c85fff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
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0x92ca0000 - 0x92cbefff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x92cd0000 - 0x92cd6fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
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0x92dce000 - 0x92ddcfff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x92de3000 - 0x92de8fff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x92ded000 - 0x930e2fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x931e8000 - 0x931f4fff com.apple.opengl 1.5.1 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93d51000 - 0x93e0afff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93e4d000 - 0x93e4dfff com.apple.audio.units.AudioUnit 1.4.3 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93e4f000 - 0x94010fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9409f000 - 0x940e2fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x940e6000 - 0x940fcfff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9410c000 - 0x945c8fff libGLProgrammability.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
0x94847000 - 0x94856fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x9485d000 - 0x94868fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x948b4000 - 0x948cefff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x948d4000 - 0x94becfff com.apple.QuickTime 7.5.0 (861) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x96cc0000 - 0x96cf6fff com.apple.audio.midi.CoreMIDI 1.5.1 (41) /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI

Model: MacBookPro3,1, BootROM MBP31.0070.B07, 2 processors, Intel Core 2 Duo, 2.2 GHz, 4 GB
Graphics: GeForce 8600M GT, GeForce 8600M GT, PCIe, 128 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), 1.3.5
Bluetooth: Version 1.9.5f4, 2 service, 0 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: pci168c,24, sppci_othernetwork, PCI Slot 5
Serial ATA Device: FUJITSU MHW2120BH, 111.79 GB
Parallel ATA Device: MATSHITADVD-R UJ-857E
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 1.5 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Built-in iSight, Apple Inc., Up to 480 Mb/sec, 500 mA
FireWire Device: ST3500630A, DMI, Up to 400 Mb/sec
Shaun W 8:17 PM - 14 July, 2008
Are you using an external hard drive?

If so, do you get the same crash when the external drive isn't connected?
djfolly 9:08 PM - 14 July, 2008
I am using an external hard drive. I do not get the crash if i disconnect the hard drive. With the HD connected, I was able to load a song quickly into the standalone player and it would play for a bit before it crashed. After disconnecting HD and plugging in a usb stick, I was able to import songs from the stick and it would play with out crashing.
Shaun W 9:52 PM - 14 July, 2008
OK, it sounds like you'll need to rename the databaseV2 files within the _ScratchLIVE_ folder found in your external hard drive.

Close SSL

Rename the databaseV2 to database(bad)

Restart SSL

any luck?
djfolly 3:34 AM - 15 July, 2008
Did that. Right after I rebuild the DB file serato works (minus the information in the tempo field). I would probably need to re-scan the ID3 tags at that point but that doesn't matter because as soon as I close serato and try to re-launch I have the original problem. I actually repeated the rebuild DB process 3 times just to make sure.

Btw - when I rebuild the DB I notice that the waveform is already in the overview so when I drop the track on the deck the tempo comes up instantly. I thought creating a new DB would force me to have to rebuild overviews. Is there metadata somewhere else other than the DB dile?
Shaun W 3:41 PM - 15 July, 2008
Quote:
Btw - when I rebuild the DB I notice that the waveform is already in the overview so when I drop the track on the deck the tempo comes up instantly. I thought creating a new DB would force me to have to rebuild overviews. Is there metadata somewhere else other than the DB dile?

The overview information for each track is written to the individual audio files and not the databaseV2 file.

Please upload a couple bad databaseV2 files for the Serato developers to run a few test with. If not sure what's corrupting your database files, but by picking it apart we might be able to determine what's going on.

Sending bad files to Serato support -->> www.scratchlive.net
djfolly 6:31 PM - 15 July, 2008
Just to make sure, because I already deleted the two mp3's that i added that were corrupt. Or do you mean the file i renamed to database(bad)?
Shaun W 8:42 PM - 15 July, 2008
The database(bad) files :)
Andy W 4:35 AM - 17 July, 2008
Hi djfolly,

We've received your database file, I'll take a look and get back to you with anything I find...

Meanwhile can you please try the following?

- Without your external hard drive connected, open Scratch LIVE, go to the setup menu and disable "read iTunes library" on the Library tab.
- Close Scratch LIVE and connect your external drive.
- Start Scratch LIVE again, if everything's good, close it and open one more time.

Did this work?

If it did, you may have something up with your iTunes library that Scratch LIVE is having a problem with. Let us know and we can give you further instructions on how to approach the problem.

If it didn't work, then try refreshing your database again, by renaming it and letting it rebuild. If that still doesn't work then there's something up with one of your crate files, or one of the song entries in there (that's where the database is rebuilt from).
djfolly 8:52 AM - 17 July, 2008
Without the HD turned on and load itunes library and AAC files turned off it loads up fine. I plugged in my usb stick and imported a few songs off of it and it seemed to work fine. It also shut down properly.

When using the usb stick a few green songs appeared and alot of red ones. I had to use the import tab to drag songs into the player.

With the external turned on, it seemed as if my whole library popped up, but not the way it usually appears and tracks seemed to have no info till they were loaded into the player. Again everything seems to be working properly, and also shut down properly. Everything worked well upon restart also.

OK, I have a show tonight is this a relatively safe workaround?

Appreciate the help btw
Andy W 12:49 AM - 18 July, 2008
Ok that's encouraging news, good to hear you managed to get it going with your external drive connected. It looks like the problem has something to do with reading your iTunes library, so if you leave the iTunes option turned off for now it should be plenty safe for your show...

Have you added new files to iTunes lately, or update iTunes to a newer version?

Once you have your show out of the way we'd like to help solve your problem at the source, so there's a couple more things you could try...

If the problem was triggered by a file newly added to your iTunes library (including videos, podcasts etc.), you might be able to find it by turning on the Date Added column in the main Music section of your iTunes library (right click the column headings and select "Date Added" from the pop-up list). Then click the Date Added column to bring the most recently added songs to the top of the list. The file list iTunes sends to Scratch LIVE is updated when you close iTunes, so you may be able to work back to where the problem started by removing recently added files and starting Scratch LIVE up with the iTunes option enabled again.

We have also had issues in the past where users have had their iTunes library corrupted during an update and the resulting bad data gets passed on to Scratch LIVE and causes trouble. Here's hoping this is not what's happened to you.

Anyway, good luck with your show tonight, I'll check back with you after the weekend (it's Friday afternoon in New Zealand now) and see how things are going...
djfolly 8:38 AM - 18 July, 2008
I removed the tracks that were added to itunes for that party. Turned back on the read itunes library and AAC in Scratch Live. I have no problems so far with the stand alone player. I expect the same while it is hooked up also. I had to delete 194 tracks, that I saved to my desk top. Is there a way to find the bad egg or trash them. Maybe add them bit by bit till the problem duplicates?
Zach S 4:25 PM - 18 July, 2008
Quote:
Maybe add them bit by bit till the problem duplicates?

Although a bit time consuming, this would definitely be a way to get there.
Andy W 11:30 PM - 22 July, 2008
You could try doing it by adding exactly half (alphabetically is easiest) at a time, then if it's ok add half of the remaining tracks, if it's bad remove half of the tracks you just added, and so on until you know which track it was.

If you manage to get the problem to reproduce on a specific file, please upload the file to us (scratchlive.net)..
Zach S 4:13 PM - 23 July, 2008
^^ Good suggestion:)
djfolly 6:10 PM - 28 July, 2008
Sorry for the delay but I never got an email that said there were more posts.

I have not had time to try this yet, but will work on it.

At my last show, ( not sure if this should be in a new post or not) I would drag a song out of one of the playlists and the song seemed to load up great, but then it would play but make no sound. The wave file seemed to not load up correctly. Instead of being a good looking wave, it looked like a real thin line. It did this a few times. If I searched for the song out of the whole library, it seemed to work. Although I do have doubles and even triples lol in my library.

I have a show tonight and will try to reproduce and figure out some more info.
djfolly 6:55 PM - 28 July, 2008
I think they may be protected AAC files
Shaun W 8:21 PM - 28 July, 2008
Check the file extensions of those files, do they show the .m4p extension?
djfolly 9:15 PM - 28 July, 2008
Yes they were protected files. Must have been diggin deep that night :)
Shaun W 9:32 PM - 28 July, 2008
No problem :)