Software help archive

A read-only archive of old serato.com help threads.

Can't delete crates

Product
Scratch Live
Version
2.4.2
Hardware
Rane SL2
Computer
Mac
OS
Platform
-
Dj_johan(CrossOver) 10:05 PM - 25 January, 2013
Hi there I just want to know how to delete a crate permanently I tired control+delete and it does at the moment but when I close sera to and open it again it appears again that's my question how to delete permanently.
thanks in advance
Rane, Support
RafaelM 10:19 PM - 25 January, 2013
Are you using an external HD? If so, what format is it? Is it NTFS?
Dj_johan(CrossOver) 10:27 PM - 25 January, 2013
MS-DOS (FAT32)
Dj_johan(CrossOver) 10:27 PM - 25 January, 2013
EXTERNAL HD
Rane, Support
RafaelM 11:42 PM - 25 January, 2013
Ok good, so the format is fine. You will just need to rebuild the Database file. See here for info: serato.com
DJ BAIT 12:49 AM - 31 January, 2013
Had the same problem with an external HD and searched the forum and came across this. It works!!! Thank you.
Rane, Support
RafaelM 6:18 PM - 31 January, 2013
Sweet!
2:09 AM, 30 Aug 2013
This help request has been closed due to inactivity.