Software help archive

A read-only archive of old serato.com help threads.

TTM 57SL Don't open Serato

Product
Scratch Live
Version
2.4.1
Hardware
Rane TTM 57SL
Computer
Mac
OS
Platform
-
KevinDeeJay 1:12 PM - 21 June, 2012
When i plug the usb output with my Mac should open SSL,but it doesn't,also the blue signal indicator is not turned on...what should i do..i need this baby on gigs...HELP....!!!!!
dpetree 2:49 PM - 21 June, 2012
You have to open the program yourself
KevinDeeJay 2:53 PM - 21 June, 2012
Quote:
You have to open the program yourself

...Of Course YES,but,normally when you plug tge SSL or TTM 57SL the two virtual deks open immediately... with mine not.
Rane, Support
Zach S 3:56 PM - 21 June, 2012
Hey Kevin,

Try this:

Quit all programs completely.

1. Open your Macintosh HD drive.
2. Click on your HD icon.
3. Click on 'system'.
4. Click 'library'.
5. Click 'Extentions'.
6. Delete the 'SeratoScratchDriver.kext'.

Now re install SSL.

If that doesn't work please open the Applications folder and rename the Scratch Live icon so it says 'ScratchLIVE 2.4.1'.
From there, install 2.3.3 --> serato.com
Once 2.3.3 is installed you should be able to open 2.4.1.
KevinDeeJay 4:02 PM - 21 June, 2012
Thanks Zach..i will try this...let u know later
KevinDeeJay 6:45 PM - 21 June, 2012
Quote:
Hey Kevin,

Try this:

Quit all programs completely.

1. Open your Macintosh HD drive.
2. Click on your HD icon.
3. Click on 'system'.
4. Click 'library'.
5. Click 'Extentions'.
6. Delete the 'SeratoScratchDriver.kext'.
...It doesn't work Zack.

Now re install SSL.

If that doesn't work please open the Applications folder and rename the Scratch Live icon so it says 'ScratchLIVE 2.4.1'.
From there, install 2.3.3 --> serato.com
Once 2.3.3 is installed you should be able to open 2.4.1.
Rane, Support
Zach S 7:30 PM - 21 June, 2012
Did you try it?
KevinDeeJay 8:03 PM - 21 June, 2012
Yes,i tried exactly as you described... nothing happen..
KevinDeeJay 8:57 PM - 21 June, 2012
Im planning go to Europe,electricity there is 220 v...that doesn't affect the TTM 57SL?
Rane, Support
Zach S 7:30 PM - 22 June, 2012
Quote:
Im planning go to Europe,electricity there is 220 v...that doesn't affect the TTM 57SL?

No.. its a universal power supply. You'll just need to get a 220v adapter.

It says you're using 10.7.4 in your profile.
Are you sure that is the OS that is installed?
Rane, Support
Zach S 7:30 PM - 22 June, 2012
Did you try this -->

Quote:
If that doesn't work please open the Applications folder and rename the Scratch Live icon so it says 'ScratchLIVE 2.4.1'.
From there, install 2.3.3 --> serato.com
Once 2.3.3 is installed you should be able to open 2.4.1.
8:00 PM, 6 Jul 2012
This help request has been closed due to inactivity.