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File analysis corrupts/shuffles MPEG-4 tags
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File analysis corrupts/shuffles MPEG-4 tags

Product
ITCH
Version
2.1
Hardware
Vestax VCI-300 + Vestax VFX-1
Computer
PC
OS
Platform
-
Tapir 4:56 PM - 28 January, 2012
The re-engineered MPEG-4 tagger of ITCH 2.1 and ScratchLive 2.3.3 modifies existing tags of both AAC and ALAC files unexpectedly:

- Date: Replaced with Track Number
- Disc Number: Replaced with 0 if empty in the original file
- Total Discs: Deleted
- Album Title: Non-Ascii characters (e.g. öäüÖÄÜßeéá...) are replaced with unreadable character sequences

See also:
serato.com
serato.com

Sorry, Serato, but this is simply unacceptable!!! Period. Those serious bugs can easily be revealed by automated unit tests. As a professional software developer I greatly encourage you to improve your software development process. Otherwise you are risking to lose reputation and disappointing your loyal customers.
Serato, Forum Moderator
Logan D 10:32 PM - 31 January, 2012
Hey Tapir,

We have logged this as a bug and are looking into it now. I know it's annoying but it was quite a large bit of library code we re-wrote - it fixed a lot of library issues but unfortunately this new one slipped through. We'll work to get it resolved as soon as possible.

Let me know if you have any questions :)
11:00 PM, 14 Feb 2012
This help request has been closed due to inactivity.
8:00 PM, 12 Mar 2012
This help request has been closed due to inactivity.