Software help archive

A read-only archive of old serato.com help threads.

my crates are being deleted and sent to recylce bin

Product
Scratch Live
Version
1.9.2
Hardware
Rane SL1
Computer
PC
OS
Platform
-
dj Ready 1:59 AM - 22 November, 2011
i turn on my computer and my serato......I see my crates are not there.. It say it is having a problem reading my external and you should restart serato it may fix the problem. All my crates are in the recycle bin.... I restore them but my files are not in the crates....they all are empty.....whats goin on? I know this 1. 9. 2 may be old evrsion I hardly have problems thats why i dont upgrade.
Rane, Support
Shaun W 4:51 PM - 22 November, 2011
Are you properly ejecting/using the safely remove drive option within Windows before disconnecting your external hard drive from your computer?
5:00 PM, 6 Dec 2011
This help request has been closed due to inactivity.