Are you importing music from an external or internal drive?

Let me know and we'll go from there:)

External Drive Zach

By the way its a Western Digital 1 TB connected via firewire

It sounds like your crates may have got corrupt due to your external drive not being properly ejected.
If a crate file gets corrupt then the files inside the crate get deleted.

At this point we can try using Scratch Live's backup folder and hopefully get your crate files back.

First try this:

Shut down SSL.
Open your external drive.
Open the _Serato_ folder.
Rename the Subcrates folder so it says 'Subcrates1'.
Now re-open SSL.

If your crates still don't come back try this:

Shut down SSL.
Open your external drive.
Rename the _Serato_ folder so it reads _Serato_1.
Rename the _Serato_backup folder so it simply says _Serato_.
Now re-open SSL.

Hopefully one of those two things brings back your crates.
If not, and you haven't created your own backup of the _Serato_ folder on your external, then you'll have to rebuild your crates.

In the future.. once you get your library back up and running I would suggest creating your own backup of the _Serato_ folder and put it some place safe.
If anything were to happen to your crates you could delete the current _Serato_ folder and replace it with your own backup.

Ok Zach my cousin who is a dj also had the same problem happen to him. He told me that he read on the forum somewhere that the crates were all in the trash bin and to restore them into subcrates folder and it would work again. So I checked just now and the crates were all in the trash bin,,,and I put it where he said and it restored. Wondering how or why that happened though? If you know please do let me know ....thanks