Software help archive

Support
Pionner CDJ850 not responding quickly to Serato.
A read-only archive of old serato.com help threads.

Pionner CDJ850 not responding quickly to Serato.

Product
Scratch Live
Version
2.3.1
Hardware
Rane SL1
Computer
Mac
OS
Platform
-
djgeorgegrover 6:27 PM - 27 September, 2011
Product: scratchlive
Version: 2.3.1
Hardware: scratchlive-sl1
Computer: mac
OS Version: 10.6.8
---

I've just bought a pair of CDJ850's, the only problem that i have with them is once i am all connected up to serato which is working fine and playing a song it seems to play fine on Serato but it can't seem to keep up on the CDJ's e.g when i move the platter on my CDJs it all comes up fine on Serato but lags on the Decks. Any info on this would be highly appreciated, Thank You.
Rane, Support
Chad S. 5:09 PM - 28 September, 2011
Are you using the control tone discs or the HID mode?

Does the audio lag or is it what you see on the screen that lags? Please be more descriptive.
6:00 PM, 12 Oct 2011
This help request has been closed due to inactivity.
djgeorgegrover 6:52 PM - 14 October, 2011
I am using it in HID mode, the audio does not lag it is the actual screen and jog wheel of the CDJs that lag, Serato itself its working fine on my laptop screen.
Rane, Support
Chad S. 7:13 PM - 14 October, 2011
Do you have this issues when using the control disc?
djgeorgegrover 10:44 PM - 14 October, 2011
No, i only have the issue when using in HID mode which is the way i normally use it, thanks
Rane, Support
Chad S. 11:14 PM - 14 October, 2011
Yes, there are some known bugs with the HID mode and Serato is working on improving that in the next release of Scratch Live.
djgeorgegrover 11:58 PM - 14 October, 2011
Okay that's great ! Thank you.
djgeorgegrover 6:29 PM - 25 April, 2013
Does any one have any idea when the CDJ-850s will stop lagging with Serato ? Not any playback issues but just a bit annoying ! ha
Rane, Support
Chad S. 9:07 PM - 25 April, 2013
No official news yet from Serato or Pioneer but I hear they have been working hard and could have something in the near future.