Tracking cause it happens to me as well.

Tracked cause now i'm just scared..i have to upgrade to use these Dicers i just got and so far 2.1.1 is blowing balls for me...

same here

I would like to see this version pulled until a fix is issued, or a big huge sticky warning in ALL CAPS.

Yeah, Serato hasn't been doing good at all with their recent releases. I'm pissed too, cuz one of the clubs I play at has an SL4, but I can't use it with video cuz it keeps fucking crashing. Instead, I have to take my 57 every week and disconnect their 800 and all their cables and plug in my 57. I had 5 crashes in a 2hr set the first time I played video on the SL4. So now I have to use my 57 and 2.2 and even then I still get consistent crashes even in the offline player! These guys really need to get their shit together!

Que sera serato

Ahhh I remember when Dj's used to say Serato never crashed.

I want to return my SL4

Those days are long gone. :-(

long, long, long gone

This is UNACCEPTABLE! I'm having flashbacks of when traktor bought Final Scratch. And due to that fiasco I have sworn off trakor for life. You're fucking up Serato. Does anyone know how to repair the files corrupted be SSL???

I knew of corrupt videos on 2.3. I didn't know of it
happening while reverting.

Tracking. (no GPS)

try rescanning in 1.9.2

Tracking.

2.2.0 works well with Dicers. have NO plans to go any further until I see all these horror stories slow down.

i've been on 2.0.....alls been good, i've never been tempted to upgrade, actually, never wanted to chance it. there aint enough new features and incentives to make me wanna upgrade....at least not yet.
as far as corrupting video files, that is unacceptable. not cool at all.

the key to serato is waiting to update. still play 4 gigs a week, over a 1000 since serato, and had 2 crashes. patience young grasshoppers.

Bigga - how is 2.2 with videos tho?!

^ a mod actualy told me to stay away from 2.1 and 2.2 with videos, he suggested 2.1.1....but yeah, that ain't working

Dub, I tried re-analyzing and rescanning and no luck. It seems Serato has actually fucked the files as now they won't play in any player.

This sucks dude, did you have your shit backed up at least?

SERATO GET YOUR FUCKING ACT TOGETHER!!

Yeah got backups. And luckily I caught on before it was too many files. But now I'm afraid to edit my vids or even to play them. :-/

Yeah that's a fuckin headache. What I would personally do is do a whole new install of my OS (can't hurt) and then install an older version of serato and throw all the videos that I had backed up. Best way to do it with piece of mind.

wow. this version is such a waste of time for Serato's most important users.

Mike_P

have you started a help thread?

anything we can do to get their attention and response. I'm think about posting the issue on their facebook page....anybody second that?

Goodbye Serato Video, hello VCR

Seconded..

www.facebook.com

Pioneer vdj

Not really sure it'll help, but damn..i mean arentthings suppose to get better as you go along?! Like it would be messed up for your '80 BMW to perform better then a brand new M5...

So does mix emergency work as a plug-in with SSL?! Cause that could be a good option over VSL.

i had the same problem, what i do now is, build overviews in 1.9.2 than all is fine in 2.2.2

canicypher: The problems are with the file management in Scratch Live, unfortunately MixEmergency has no effect on that whatsoever.

hahaha

Phatbob - ahhh, shitty...

<<<<--Looks at version number - says 1.9.2, ***smiles to self**** exits thread...

DC, I opened up a help request when it was crashing. All I got was a, "we'll have someone look at your crash report." and I posted on my and their FB page this morning and after just looking on the link you posted, it's no longer there. :-/ wow

NM disregard the last statement. Just checked through the FB app on my phone and it's still there.

You don't play videos. You could be using 1.4 for all we care. lol

hahaha... only because he can't figure out how to get the VHS tape in the laptop yet.

;)

Maybe you guy's need to upgrade to Lion then update to 2.3.1. Knock on wood, it's all good here with video sl.

Hahaha! Thanks I needed that. :)

Fuck 2.3 I will never download that garbage. I have been using 2.2 without a problem using audio and video. I don't understand why so many dj's wanted to jump the gun and DL it anyway it didn't offer much. NO Corrupt files here :)

This is disappointing. I always get down with the betas, have never had a real issue with any of the versions even though I have a *gasp* PC. But after reading all these horror stories it was the first time I opted against updating. Hopefully Serato can figure it out before word of mouth does too much damage. Seeing all these long time users this angry is not a good look.

samehere tec. im on 2.2 playing video sl 3 nights a week even me and dont have no problems. i could careless about 2.3

Ummmm...

I've already figured that out.....













Amatuers....

hahaha

lmao

So what you're saying is you finally converted your VHS porn collection to digital files? lol

nm

Ha! Even Wikipedia lists 2.2 as the last stable release.

Developer(s) Serato Audio Research
Stable release 2.2 / January 12, 2011; 7 months ago

Lol, that sucks for serato. I have traktor as backup DVS, so if things do not work out wkth Serato...

Actually it is the other way around

LOL..speaking of video files. I've attached porn clips to mp3's before lol..shit is fun.

hahaha
I bet that was the quickest DJ set ever.

+1 i've done it too.... I get lot's of "That was cool as fuck" comments afterward. (No pun intended)

Hi Mike_P,

If this problem hasn't been solved yet, I've moved it to the Video-SL Help area for someone to follow up with.

Surely Adrian, this is not a Video SL problem. This is a problem with Scratch Live 2.3 and later.

It can't be a new problem with Video SL, that hasn't been updated since, like, the 1990s or something.

Phatbob is correct. The problem has nothing to do with VSL, as you can read that people with MixEmergency are having similar issues. Please move back to the general discussion forum. The only people who can help are serato representatives.

I wonder if anyone from Serato actually realizes that there are serious build issues? Did they lay everyone off? I mean, Someone has to see all the postings right? (just thinking out loud)

easy fix.... name all your tracks (videos) in itunes... I didnt say organize in itunes h=just names them in a temp playlist and delete it after.. that what i do, and i use both sl4 and 2.3.1 and dont have any problems anymore... also make sure your video drivers and codec's are up to date. and last but not least BUY A MAC.... i know thats not a good answer, but its one that works, i just sold my $1800 and bought a new 17 MBP (8,3) and 95% of my serato issues went away...

CodeE, I'm glad you're having no problems. But what you don't seem to realise is that the majority of users with issues are not noobs, but experienced Video SL users, and ME users, who have high performance Macs, and are very familiar with workflows for encoding/tagging/codecs etc.

A newer MacBook Pro will not stop Scratch Live corrupting my files.

*sigh* i'm on a mac...as are 99% of the other VJs on this forum. I got a mac for the distinct purpose of doing video.

Hi Mike_P,

OK, I can understand your frustration here and YES we are listening.

It is unfortunate that the file corruption is happening with some users this is NOT the case for ALL users. We have had difficuilty reproducing this BUG but we are constantly working to resolve these issues for our users. There is development work going into the .MP4 library management for a future update.
I would just ask for your support in helping us resolve this issue, if you could Attach one of the corrupted files and the original of the corrupted file from your Backup library this will help us to determine where the file is being corrupted. Also, could you detail the steps that you take when importing and analyzing the files and at what stage they are corrupted.

I will keep you posted as to when there will be a FIX as soon as it is available for Beta Testing for you to test out. Please attach the files and we'll take it from there.

Thanks

Anthony

THANK YOU!!! I am on my phone right now so I will attach them when I get home.

shouldn't the version of SSL that is ruining libraries be pulled?

this is a problem that is wasting a lot of people's time, not to mention destroying the stable reputation that SSL is known for.

Sorry bob i didnt mean to offen you or anyone else on this thread, my experience with this and most forums are that people are idiot's, cheap and dont really understand more than one way of doing thing's. I had just been dealing with idiots all day and should not have assumed that everyone else here is an idiot too.

Yeah I'm having problems with Serato crashing all the time just in the offline mood. Hope there is a fix soon!

how is this not been noticed!?!?

serato.com
serato.com
serato.com
serato.com
serato.com

I tried that as well as 1.9.1 and that didn't help

BTW - I started scanning new videos with 1.9.1 but DJ on 2.2. I haven't been able to recover the corrupted files but luckily I haven't had any crashes on my 2008 MBPro.

You're so 70's....

OF COURSE....

Duh...

i think it's about time Serato stops being lazy and builds it's own player to handle mp4s and other file formats. so that they stop depending on itunes and quicktime. maybe this will stop all those quicktime crashes, and all those file writing tag issues plus video corruption and what not....:)

i mean lets face it i think vdj has it's own player

ok here is one of the files that was corrupted. it had already been analyzed months prior. but when i wrote the tag for it, it simply stopped working immediately after. now when i try to play it, the cue point is at the end of the player window and there is no audio. not even a waveform in the window. another file has a waveform but all of the cues are bunched together at the end of the player window and if i click on a cue it jumps to it but there is no waveform or audio when playing. also, if i click on a place on the waveform in the window, it just jumps to the first cue and plays from there with no waveform and no audio.

Hi Mike_P,

Thanks for uploading that file is it possible to get the Original file from your backup that is not corrupt ?
This will help us to determine why the file is being corrupted.

Anthony

That's exactly what I see as well.

here is the original, untouched backup

Hi Mike_P,

Thanks for uploading the original file Mike, I will get back to you as soon as I here from the developers regarding this one.

LOL...right i like to loop apart of the song and her tits are just moving up & down repeatidly...or scratch when she's givin a bj (nm) hahaha..funny thing is I have now converted my best porn clips to mp4's (lmfao) it's too much fun.

Thanks AnthonyS

Hi Mike_P,

Ok, I downloaded both of these files, the corrupt file ( which I can't really do anything with but is good for reference ) and the Original file.

Could you tell me the difference in file names;

Zapp & Roger - Computer Love [Single] {TnS} - Clean.mp4 (Original)

Zapp & Roger - Computer Love [Single] - Clean.mp4 (Corrupt)

The {TnS} ext is this your detail ?

Anyhow, you won't like this but I had no trouble importing and analyzing that file in Scratch Live 2.3.1. So, I deleted that file and went back to Scratch Live 1.9.2 imported the fresh Original file again and analyzed it in v 1.9.2. Analyzed fine played OK.
I opened Scratch Live 2.3.1 re-analyzed the file that had been analyzed in 1.9.2 and still worked as it should........

Could you make a copy of that Original file and use the copy to re-analyze in Scratch Live 2.3.1 and let me know what the result is ?

I'm guessing that all the files you have in your Backup library have been analyzed in an earlier version of Scratch Live is this correct ? The Tag w1riting changed from metadata xml to the metadata being written directly to the file after 1.9.2 as far as I can tell.

If you could attach other Original files that have been corrupted also this would be a help.

Thanks

Anthony

I done that same thing... My brother found me some jap anima porn and i put that on some videos. and jack black's video for "Fuck her gently" is awesome to overlay too.

and why would they cut your short. I presume your playing in a bar so porn is aloud on the screens.

SMH

at least in Canada its legal.

Not in the US. You have to have a license to broadcast porn in any venue. You can actually get arrested for doing so lol...i need to move to Canada. All of the women are beautiful from what I've seen.

Jus sayin...best place to find good porn clips LOL

www.pornfactor.net

Glad you're all having fun, but I'm tracking this topic because it's about quite an important technical issue. Can we stay on topic please?

You're right... It is important and needs to stay focused.
I think that's why we are all tracking.
Sry.

*listens to the discussion* sorry back on topic. :)

Having the same damn issue, here is a orig file from backup and a corrupt one..... EXACTLY WHAT OTHERS ARE DESCRIBING, CUE POINT JUMPS TO END NO VIDEO AND WONT PLAY. I have been running the new version for a while, this just started happening yesterday. Tonight in the offline player, I drug a AC DC video to the player, bam instantly corrupt, did not even edit the tag cue point or anything

The corrupt vids still play in media player using ffdshow but wont play in serato

Note the file size on the corrupt file is amost double the orig!!! WTF?????

Hi DJ Sound Technique,

Thanks for the information I will have a look at those files and let you know if we find anything.

Thanks

I just tried to open the corrupt file in vegas, no go, but the orig opens fine.

Hi J Sound Technique,

It is very odd that the corrupt file has any data usually the corruption will reduce the file to approx
0.4 KB. I will let you know if we find anything.

Here is another one for reference

Looks like there was an error on the last upload

Hey anthony,
The {TnS} extension is from smashvidz. That's how they label their widescreen versions. I remove that because I only get the widescreen version (if available).

The file that was corrupted had been imported and analyzed months ago on, I'm guessing 2.0, whatever version I was on at the time. It was fine until I wrote the tag in the comment field. Then it went bad and I couldn't even play it on other players.

I never tried 2.3.1 as since I started having problems, I'm nery wary of "upgrading" to Thr newer version. The problems started when i was using 2.3.0 and have persisted to all other subsequent versions that I've switched to since. Right now I'm running 2.2

I'm not moving from 2.2 until this get's fixed. I bet someone in the office is having this same issue... Can't just be guys on the outside.

Anybody got anything on this yet, and what,s the last stable release to run without it happening?

It appears to be on a per computer basis. there are people not having any problems with 2.3.1, people who are have issues with anything over 2.2 and those who are scared to try.

I have been running the 2.3.1 since its release, it just started doing this on me and it does it on all 3 of my computers...

Same, maybe 2 weeks ago, now i got 61 vids in the toilet. If i wipe out all versions and go back to 2.0, how could it possibly still happen? That means it,s in the video, not the software. Something's afoul here, malicious.

pull this version please. I have local friends calling me up saying WTF with 2.3?

I think the uploaded corrupted files should be evidence enough that this version should not be distributed.

Whether HQ can replicate the problem or not, this version is hurting its users.

yes, whatever ssl is doing to the actual file is completely ass-fucking them. They are garbage after ssl gets through with them. :-/

Thing is, Serato say "it only affects some users" but the Toyota pedal problem only affected some drivers... They still recalled them all.

seems like there's enough people having the exact same problem that they have to know that it's a problem with ssl and they need to pull this version. sure it's not happening with everyone. but it's happening to enough to make it a huge problem

Was definitely a problem for me.

Are there already help tickets open for this?

@ ALL in this thread,

Yes, there is a help 'ticket' open for this and we are listening to all users who are having an issue with MP4 file corruption. There is work being done on MP4 Tag LIB and this will be rolled out in a future release.
I understand it is frustrating for users experiencing these issues but as stated in this thread I have tested all the files submitted and none of the original files have been corrupted in Scratch Live 2.3.1 in my testing with the original file. I believe this is happening and understand the corruption of files is far from desirable.
Hang tight and we will have a FIX for this specific issue as soon as possible.

Anthony

Anthony,
Did you test the 6 foot 7 file? I tried it again with a fresh copy after deleting the old from my library and importing again in offline mode and got the same corrupt result.

Anthony- There is something in that Lil Wayne 6 ft 7 file that serato does not like... Tonight, I took the original from a backup on a fresh install of serato on a different machine running 2.3.1 and added the file, built the overview and drug it up to the player and bam it was corrupt. SO i went back, grabbed the original file, dropped it in sony vegas, re-encoded it and now it imports into serato with no problem. I uploaded 2 that had the issue so far, there are more if you need them but I am sure there is something in the lil wayne file that serato shits on every time it runs across it!

Hi DJ Sound Technique,

Thanks for the uploads and the info. It is really helpful.

I will get back to you guys ASAP!!

Anthony

Out of curiosity, what version of quicktime is installed on every ones machine and if on a MAC what version of perian is installed?

chad, i'm on version 10.0.0 of quicktime and as far as i know i don't have perian. ???

I have both QT7pro 7.6.3 (690 7) & QT 10.0 (118)
and Perian 1.2.3

MacBook Pro OSX 10.6.7 / 2.66 GHz Intel Core i7 / 8GB 1067 MHz DDR3

I haven't had any issues yet. (fingers crossed)

Just wondering if there is a common factor here with people able to get the files to corrupt and the people who can't get the files to corrupt. I've been through that situation as well when testing an it's hard to get the root of the issue when you can't duplicate it. Both of those programs are used to decode the files.

I got the same setup as wiz and I have the corrupting issue

Except I'm on 10.6.8 and it's a 2.2 i7 quad with 4gb ram

I am on PC and am using ffdshow for decoding

I checked all 3 of my machines and 2 use ffdshow for decode, one uses quicktime. I have tested it on all 3 machines and they all do the same thing so I don't think it is quicktime related

SHIT! This must get fixed ASAP! I just realized that some of my files that still play are DOUBLE in size when compared to my originals in my back ups!!!!!!!!!!!!!!! HELP HELP HELP!!!!!!!!!!!!!

Yeah this is crazy, file doubled in size, will still play in serato, wont open in vegas

Uploading orig and corrupt now

@DJ Sound Technique,

I have downloaded these new files and will have a look at them here. Thanks for the extra info.

So for shitz and giggles i tried this got some videos and analyzed them edited tags in 2.2.0 they work fine and play fine in 2.3.1

then i did the same for 2.3.1 now they wont play got the corrupt symbol the time is 0:00:00 and in windows folders the file no longer has a picture of the video clip. These files are destroyed.

This could be bad for someone just starting out.

thing i did do was this.

Step one. ADD video files to scratchlive 2.3.1 then drag to analyze after that has done.

Step two. run the video in MIK5 to put the key in the comment tag.

Step three. close 2.3.1 then reopen 2.3.1 get the video files and rescan id3 tags of the video files.

Step four play the videos... bang there fucked.

Im on windows 7 64bit.

and i dont have those files to upload sorry.

This is all rather familiar to me...

serato.com

They fixed it once, hopefully they can fix it again!

Sounds like almost the exact same issue, Phatbob. Very disturbing indeed.

Hi Mike_P,

@ALL in this thread we have been working to isolate this problem and development has been done in regards to the MP4 TAG LIB this will be rolling out in a future release that is very close.
Hang in there this will get fixed!!
I suggest anyone experiencing this issue could folow the steps outlined above by LJ_WOOLSEY in regards to editing TAGS in Scratch Live 2.2.0 and then playing them in Scratch Live 2.3.1. Not ideal but may be the only workaround until the next maintainence build is released.
Thanks for the extra information.

Anthony

Very close.... I know you cant and wont give us a date(which i understand) but is that the kind of very close we should be checking daily for the next update, or just wait till thursday's and check then so it gives i a day to play around before our weekend gigs. (really im asking is it in the next week or two?, but i dont think you can just come out and say that)

@Code:E,

I think you know the answer here, just hold tight and we will let you know ASAP!

Thanks

Anthony

Thanks for addressing the issue. Bring on the beta.

i aint touchin shit until the next release

Would be nice if Serato had older versions up like 2.2.0 so that users have an easy temporary fix... I'm having the same issues as well, will attach videos shortly, I have to $^#*ing redo the video again first...

they do. go to the downloads section. at the bottom of the page is the archive link. click on that and you can download any of the previous releases. thing is, for me at least, the problems followed to any and all other versions i tried after 2.3 started screwing up.

Here is a link to all of our older versions -->serato.com

serato.com thanks i Juuuuuuust finally found this too. Do you still want sample videos to help with troubleshooting or are you pretty much done with that now?

Just realized that my two way sync to my backup drive now fucked my back up too and I have a bunch that are double the size they should be.... Hope the fix is close, this was a colossal fail.....

Any updates on this? Woolsey's workaround does not work since it is still writing some tags on eject and when it does, the file size doubles.....

And going backward is not an option as the previous releases have a bug that caused complete crashes when it was trying to autofill out the artist and title when writing tags that it should not have been doing in the first place.....

Here is the thread on that issue:

serato.com

Shit i didnt look for the file size bug. Guess if you use video your screwed. Back to 1.9.2 then unless there also something in that?

Hey guys,

We have a fix underway as we speak, we should have something for you to test soon - I promise!

Sounds good.

Soon equals days or weeks?

I hope this is real real soon, this is a train wreck that fucked my library since I didn't realized there was a problem until too late and my good files were overwritten with the bad ones......

just glad i haven't been doing video much lately......... makes me want to check the video files that i have used or played and check the file size. I have edited most or all tags except for the comment fields so maybe thats why im safe. Either way, kind of sad that now i have this unstable feeling about ussing SSL....

Nope, if you built overviews with the new version, it is highly likely you are screwed, I have some that I replaced with the good files, built overviews on the old version, played them on the new one and it wrote the overview again and fucked the files.....

He went out with a bang!

2.2.0. videos run fine.

Where is the update???????????

We're still working on it sorry, hopefully not too far away!

I have been checking daily for the update. Is that a waste of time?

We'll post in this thread when the update is available, so as long as you're tracking this thread you should be notified by email (if you have this option enabled in your forum profile).

im tracking like 30 active threads..... :(

i can see it now.... (someone playing a joke and saying... didn't you see the new beta release sticky??) lol....

Don't even try it Rick! Lol

This really sucks. Had to take my 57 to a club this past weekend, disconnect their 800 and SL4, connect my mixer, then play a mix after my set and hook their mixer back up. I really just wanted to take my backpack, but since Serato has dropped the ball with their software recently I had to do a lot more work. Selling Serato to others has become a lot more difficult lately because stability USED to be the main selling point.....

There is a saying. "If it ain't broke, don't fix it" Well my version ain't broke so I don't intend to upgrade until I need to. If there is a time and point I need to upgrade or get with the times, I will then shop with all my options open.... not just Serato. Trust is earned and you have a lot of earning to do looks like.

I think the same thing, the only problem is that there is no stable version if you're playing video on an SL4....

i'm using 2.2.2 (22235) with no issues, that's a sl4 version is it not?

Not everyone is having issue's (yet) i am running 2.3.1 with SL4 and have not had this issue happen yet. But im watch this thread very close encase i do experiences this problem.

I am using the SL3 and have had various issues back to 2.0 but all are .mp4 related

Here's a different standpoint for all of you.... What is 2.0+ isnt corrupting the file, but instead the "detection" of corruption is false? I know some of my videos are mysteriously turning "corrupt" but still play fine?

there is a little bit of each going on

i agree with dub.

i made some back-ups and tested out my whole library. Out of 32K tracks, 2.3.1 marked about 1800 videos as false corrupts. Running them again in 2.2 fixed the symbol back to normal.

I had 6 videos that got totally ruined by 2.3.1 and there was no way to fix them. Those all were actually corrupt to start with though in some way, but were all still playable before 2.3.1 got to them.

However, even if all my files were analyzed in 2.2 and I played on 2.3.1 or 2.3 I would get lagging screen freezes and spinning beach balls about 2 hours into a set. I suspect that there is a memory leak causing this, so I really hope this gets sorted in the next version as well. While not a show stopper, it made me vary weary of using 2.3 live.

that is false info cause there are some videos that 2.3.1 is not marking as corrupt at all. but they are indeed corrupt......i found out the hard way live at a gig.

now i go through all my video files and preview them from beginning to end 2 days before a gig. so that i can catch those files were the waveforms are blank!!!!!!!!!!!!!!!!! cause it's pretty scary to be live and in the middle of the song the sound goes out cause the waveform is blank or video freezes and u have to do a hard restart to reboot sl

if you add videos to a crate but dont analyze them, is there still a chance serato corrupts the files still? oh does it only happen when you analyze the files?

either way, serato analyzes them while they play if you didn't "pre" analyze

just discovered this thread...


that's a good question.
when you finally play the video, that has not been analyzed, it will rewrite the tags (or something). isn't that like re-analyzing it? i'd suspect at that time that it would corrupt.

i shouldn't have to say this and i hate to use the word but it is retarded that a video becomes corrupt just because the audio ends before the video. it's equal to if or greater than as moronic that it would crash serato. the most obvious thing to do is to create a fix for serato to handle corrupted files.
you can't really expect everyone, every SSL user everywhere, to make sure they have non-corrupted files 100% of the time, can you? if so, then i know who and what i am dealing with.

seeing, reading and dealing with this issue as much as i have it is VERY easy to be pissed off at serato.
but seeing Anthony S working on this as often as i have, i really feel for that guy.

i also find it very humorous that it has become a "vsl problem" and not an ssl problem.

i have yet to hear a good explanation as to how that works.
all i have gotten is the run around, "it's too complicated to explain."


vsl has not change. ssl has changed.
so which broke, vsl or ssl? must be vsl...according to bonkers' laws of logic.

Hi Guys,

As much as I would like to take the credit the development work is being done by Glenn and he's doing a fantastic job!!
I'm here to assist Users on the frontline and get the BUGs resloved as soon as possible to better your Scratch Live and Video-SL experience.
The maintainence release is very close and we're just ironing out some final BUGs. This release has got the new MP4 TAG LIB refactor and a number of other fixes.
As far as files being deemed corrupt if it does NOT conform to the MP4 spec because of a variety of reasons then it will be marked as corrupt. We have been working through this issue and changes have been made.
From what you say above tomatoslice you would accept that if the rules were relaxed on the corruption that it would fall on the user to determine which files won't play in Scratch LIve ?
Or they will play but may have corruption of some sort in the file.
Hang tight for the maintainence release and hopefully this will resolve these issues.

Cheers

Anthony

well either way AnthonyS, you are on the front lines reading, listening, and replying to the brunt of it.
'ppreciate it.

i think it's fine to have a corrupt file, just not one that crashes SSL.
in previous versions of SSL, with audio, it would not crash.
every user, at some point or another, will get a corrupted file in their system. they should delete it, yes, but SSL should be stable and at most not play it.

wouldn't you agree?

A lot of time with video files the crashing actually occurs in QuickTime, which is what we use to decode video. I'm not trying to pass the blame, just letting you know :)

Also this problem is definitely a Scratch Live one, not Video-SL.

Cheers.

well, thank you.
it was confusing that some threads like this one and a help ticket on the subject were moved to the vsl section.

Twitch Twitch!!!!!
I should have kept my mouth shut.... Now im loosing about 10% of the new track I add to serato.... I really hope this update comes ASAP!!!!!!

Yeah this is a complete fucking train wreck, I stopped adding new music when I realized I had corrupted my back up and now there are files I just don't have any more.......
Tik Tok Tik Tok Tik Tok

This thread was started over a month ago, still no solution.... WTF?

I'm hopeful. Would be nice to organize my shit again. :-/

its ok....they are working on serato dj intro and also serato dj intro (pro version) -- prepping for controllers like the vci 400 etc... since that has no itch tied to it... our hopes of more scratchlive support with a quick turn around... they don't seem so feasible right now.

Sorry guys, it's been a bigger fix than we thought be we've working solidly on this and I can assure you that a fix is on the way.


Please don't turn this into a Scratch Live vs DJ Intro vs ITCH thread, these are three different pieces of software worked on by three different teams and this has no impact on Scratch Live releases. We've had been working really hard on this, but we need time to make sure that we get it right.

Thanks.

But we know team scratchlive saved the day for itch! Glenn is the man, so if hes working on this its a good thing! Look foward to the update.

He is indeed and he's doing a great job :)

I have reported a long time ago this problem!
Now more new releases but still no fix :(

Don't try to edit the tag while the videos is playing, or while serato edits it's tag (ie when you load a new track it needs a few second to write to the last mp4)!!! This should help!

@mike, def don't want to start turning it into one of those threads. Just curious on when the paid intro was coming out though ;)

back to the video files issue, i haven't had any corrupting issues yet (knock on wood) except sometimes when i have added album art to a video file (on rare occassion), but this even happened in 2.1+....

Rick it seems to be linked to the comments field. Try to batch edit the comments on a few vids (backups of course) and see if you get the same result.

good to know.... i'll be staying away from the comments field then lol.

Ha! No pressure.

There's definitely a lot of exciting things happening here, but naturally we can't divulge the details.

I hope there isn't too much exciting stuff happening, the most exciting that could happen right now would be a lovely bug-fixing maintenance release...

It's an exciting bug-fixing maintenance release :)

I'm serious.

will there be a beta to this maintenance release?

Well, there are many ways to fix a bug.

so you just hinted to us that you didnt "fix the bug" but instead are building a new system to bypass the bug all together.... interesting...

does that mean this will be 2.3.2? or a 2.4? and again will there be public beta testing of this system? or will your new system be added to VSL and be a 1.3 version?

Well done. Obviously the more epic changes will take a while longer to be made, tested and released though.

Believe it or not, we're going to jump to 2.3.3. (Just a bit of unorthodox development branching on our part. We're not trying to be tricky or anything).

This one I can't really answer : )

since it will ba 2.3.3. release, and staying with serato's pervious pattern that means there will be no public beta, correct?

Feature suggestion. (sure you go this one already) but addition of a Key field to the mp4 metadata would be amazing :) Mixed is key 5 is amazing but manually filling in each new track i add is getting tedious. :)

That's a standards thing dude, Serato can't do any more than they've already done by providing a key tag with Scratch Live itself.

hummm.... I though i read that traktor, MIK and some other programs store the key info in a generic file type database, and that database could be accessed by any program, programmed to read it.

Hey guys,

Please check your private messages :)

Thank you sir!

We could delete this thread now.

i didn't get a pm :(.... mike hates me because i'm on intro :p

I found a solution for anyone still having wave form and CORRUPTING file issues....

haha! rick you pissed him off

Why is that?

Oh nm, I got it

@mike_p - its ok i'm on intro anyways so everythings streamlined :p #jk #jk

No hate, I love Intro users :D

Sorry I added nearly 40 people to the PM and missed you, you've been added now :)

think you can add one more?

looks like you made it ricardo.

big wiz are you sure youre qualified??? what are your credentials?



































I KID I KID! lol

I dunno, it's getting pretty crammed in there ;)

Done!

Michael, Please add me to the list as well. Thank You!

And me please!! I use video heavily every weekend!!

big wiz is cool enough! WOOO!

hahaha
only that I specialize in informal contractions that occur in speech and writing and am more than happy to lend you an apostrophe to use in the word

Here ya go. ( ' )

=)

hahaha
and that!

I dont have time for apostrophes. Lol

Pease add me to th list, getting desparate! Thanks

Same thing here (PC).. even after complete uninstall / reinstall of drivers / serato / video SL.
2.3.1 nuked about 15 gigs of videos that I had to go back and download / tag again.

It's really a pain in the culo, and sad.

I

I feel you, I lost about 1/3 of my library, way more than 15gb. I two way sync with my backup server and did not realize there was a problem until too late.... And many I can't download cause i mixed them......

Hey guys,

I've added the following users:

Jazzymix
Alixx J
robhardman
Johnny CaGe

Please check your private messages.

Please add me aswell!

I've added you Polanka, please check your private messages :)

hey michael R, i've been tracking this since the beginning, when you get a chance, can you add me too? sorry i'm late, but i'm interested in testing this out. thanks

Hey StevenWayne,

No worries, check your private messages.

PS. Nice avatar - I love The Smiths and especially Morrissey ;)

thanks michael....and yes, i'm a suede head :D

@ Michael R

please include me - I have been talking with Anthony RE this & currently am using VSL 2 nights a week on macbook (leopard) and a MBP (lion) - would be very to do some testing & try to help resolve this

thanks

Could you please add me too. I really want to make sure this gets fixed so I don't have to take my 57 every time I play.

@p45- I've added you, check your private messages :)

@Dj-Pyro - You were added in way back at the start, however it turns out I invited the user "DJ Pyro" rather than "Dj-Pyro" - my mistake :P This has been rectified.

please add me thanks

add me too please....

And thanks

You guys should be added now :) Check your private messages.

Sam.

I am having all of the issues this forum discussed, could you please add me to the PM list so i can fix this asap. Thank you

I've just added you to the beta DJ RayG :)

Thank You, much appreciation

I'd like to get add to the PM list also. I've been having the same corrupt mp4s problem. Thanks

i need a fix please add me .

I have added you guys, please check your PM's.

Sam.

I need the fix also. We are losing 10 vids a night.

You should be added now rocklouder

Figured I would throw my two cents in sense I just ran into this...i'm having same issues of my files being completely corrupted. Did not have this issue then upgraded to 2.3 and loaded up new files analyzed them and they played once. Next time I opened serato and loaded the same track it was a waveform with 0:00 and nothing. So I tried to open in itunes to watch like I always do and got error 2002- a bad public movie atom was found in movie...these were vidz I bought off crooklyn and never had issues with before. Def scared after reading others issues...has anyone had this happen to them?

@DJ Bogz,

Hey there, if you could start a help thread detailing your issues regarding the MP4 corruption I will assist you in that thread. Also, If you could attach a couple of the 'original' files before they were corrupted so I can have a look at them here.

I will Private Message you in regards to the Invite Beta.

Anthony

I'm experiencing this problem too. Can I please be added?

Anthony I created a help thread, did it I'm vsl help. I will also grab the files tonight and up them. Thanks!

Done :)

thanks

@ DJ Bogz,

I will download that file from here but if you could attach the file in your thread that would be great :)

attached hopefully correct is one of a few files I had go rogue on me...hope this helps! thanks!

@anthony I will add others in my thread...thanks!

[POST REMOVED]

WTF ^ Nonsense!

wow.... really?

Somebody report gandolf please. I can't do it from my phone

YOUR VIDEO FILES ARE NOW CORRUPTING MY SERATO FORUMS!!!!!

reported

but he had the hookup on porn!

Can you add me please as well? I have the same troubles...

Thanks,
Benni

I've just added you bravodnuks :)

videos doubled in size and some files corrupted. Wheres my invitation to this party? lol these vids are hogging my hd space

I just recently ran into problems with my videos after upgrading to 2.3.1. Now I am unable to build the overviews on my vids without Scratchlive crashing. And I had a crash at my gig this weekend - 1st time I have had a crash while playing live in over a year.

Could you add me to the beta fix please? Thanks

I have just added you both to the beta area.

Cheers,

Sam.

Add me please..

Added :)

Could I jump in on this too please? Started a help request a long time ago about this but never found a fix until I saw this thread...

Yep sure thing DJ Quality Control. I'll add you now :)

Sam.

Can i please be added.
Thank you.

Hey HaroldG,

Check your private messages :)

Sam.

thank you. checking now.

Same deal I'm seeing corrupted videos now as well. I'm glad I have backup copies.

Could I be added to this PM as well.

Could I jump in on this too please? Gracias :)

Check your private messages :)

Oh boy I hope this makes it out of beta soon, I am scared to let my stuff get analyzed with 2.3.1.

Can you add me please? having problems as well..

@popnwave: I do all of my adds and analysis with this beta (on my win7 x64 machine / external drive), but use my drive in the club on my macbook (OSX Lion x64) with the latest stable Serato (non-beta) build.

So far I have not had any issues doing this. Just wanted to mention that.

@ lazzer,

Sorry to hear you are having issues with your Scratch Live and Video-SL. Could you please start a help thread and I will assist you there.
Can you detail the issues that you have been experiencing and your full computer specs and we'll get this resolved.

Anthony

good afternoon, i am loosing videos while analyzing files as well.
could i please be added to this list?

@DJ_CENI,

Could you please start a help thread detailing the issues that you are experiencing and I will assist you there. We may look at the Beta as an option but I need more information from you to go further with the troubleshooting.

Kind regards,

Anthony

Hello, losing files as well.
files i have played many times are now showing as corrupt.
this is happening to video and audio files
thank you
MBP 2.57 DUAL CORE
SNOW LEOPARD
4GB RAM
SSL 2.3
SL1,SL3 Depending on location

Please add me to to the list.

I am experiencing the same issues with files being corrupted and doubling in size during analysis in 2.2 or newer. My workaround, I reverted to 2.1 for loading and analyze and play using 2.2 and am no longer having issues. I am running 2.2 due to other equipment being natively supported in this version. Is there a fix at this point? For some reason I run into the same corruption issues if I even try to play using 2.3 up. Intel 2.53 core2 extreme (quad core) 1GB video and 16GB ram. I am running Windows7 pro64 on a pair of identical Dell Precision M6400 machines. Cheers to all!

I do not at this point have any corrupt file to share. My videos all come from Promo Only already ripped. I receive the discs and simply drag and drop.

@ jollygiantdj,

You have been added to the Invite Beta please check your Private Messages.

Anthony

Anthony, I am getting some random corrupt files as well. Luckily I am just copying them from my master backup before I analyze them. Can I get an invite to see if I have some resolution as well? I am currently running 2.3.1.

@popnwave,

Sorry, I thought you already were on the Invite ? I will doublecheck that now.....

Please check your Private Messages and you should receive the details ASAP.

Anthony

Got in, I'll be testing this out tonight and reanalyze the batch of videos.

please add me as well me the beta as well. thanks.

Sure thing DJ Nyce.

ANTHONYS I have problems with my videos hogging .please add me as well a beta of Sl 2.3.3. thenks.

is the invitation beta closed now?

i can't seem to find it anymore.

nm, i found it