hey oxide,

can you send through your 5 digit build number from the bottom left of the ScratchLive Setup screen?

can you also attach one of your music files to your post so we can try to reproduce your problem.

cheers.

phibs

sorry for the late response.
22033
pic & tune attached, thanks again.

hey oxide,

can you also attach one or two of your itunes (mp3s) to the thread. if you tried it already it didn'work :)

we try to reproduce the problem here.

cheers.

i did, will redo

hi oxide,

I tried to reproduce your problem. this is what I did:

- loaded your tracks in itunes and saw that the genre was 'other'.
- changed the genre to 'house', played the tracks in iTunes, closed iTunes
- started ScratchLive, checked 'read iTunes library' in setup, searched your tracks
-> the tracks' genres were still 'house'
- played the tracks -> no change
- restarted ScratchLive -> no change
- also tried different versions of ScratchLive

no matter what I do, the genre never changes when I play a track. can you please reproduce the steps that make your genre change like I did now so I can understand what happens with your tags?

cheers

phibs

its usually just playing them on my own system or in other peoples laptop or traktor, i dont use itunes at all so im not sure if that will affect it

Hi Oxide,

the tracks you sent me already had 'other' as the genre so i just took iTunes to change the genre and see if it switches back in ScratchLive. Sorry if that was confusing. Unfortunately I'm not able to reproduce it that way.

a few more questions:

1)
does that mean, the genres where 'other' before, you changed them and they switched back again?
if so, how did you change them?

2) do you have the problem with all your files or just with certain ones?

cheers

phibs

1. they were listed as something else before they reverted back to 'other'
2. it just happens time to time more often than usual.

Does other tag information (i.e cue-points and loops) save properly in Scratch Live?

It's hard to reproduce your problem here but I saw that the tracks you sent me have an ID3 tag version (2.4) that is not supported by Scratch Live - there are many versions out there and Scratch Live (and obviously other software too) can't handle all of them.

If you want to be sure that all your tracks have 'good' tags, here's a guide how to change your tags using iTunes:

Note: This will delete any cues or loops you might have in your files. You might want to try this on one track first.

1. Completely quit all programs.
2. Open iTunes.
3. Click on your 'music' to show all the songs in your library.
4. Select all (apple+a Mac) (ctrl+a PC).
5. Click on the 'advanced' column.
6. Select 'convert id3 tags'.
7. Check the 'id3 tag version' and select 'none'.
8. Press 'ok'.
9. Click on the 'advanced' column.
10. Select 'convert id3 tags'.
11. Check the 'id3 tag version' and select '2.3'.
12. Press 'ok'.

I suggest doing the above with just one or two tracks first would be a good idea. Just to check to see if it still happens after you have changed the tag version to 2.3. If it seems to fix the problem for these tracks then you can convert the rest.

Let me know how you go :)

i do use MixMeister BPM Analyzer which has worked great so far but i will try this tomorrow and get back, thanks again for the assistance

maybe i didn't read all this the first time, i don't use iTunes at all and don't really want to as i've had issues in the past, is there any other options?

Do you use any other audio player like Winamp? Winamp should also be able to show you the version of the ID3 tags. the only thing, i can think of now is that this is only happening with tracks that have 2.4 version tags so I'd suggest to convert those.

if you don't like to use iTunes, just google for 'convert ID3 tag' and you'll find a couple of free programs that can do that too.

also try to find other similarities between files that are affected by the problem so we can track this down some how. as I said, unfortunately it is not possible to reproduce your problem here with the files you sent us.

one other question - where the affected files in the scratch live library before, showing their original genre or was the genre changed when you played those tracks the first time?

i'll check around for a convertor then. i would change the genre title and then after playing it would revert back to other

ok, let me know how you go! please not again that this will delete any cues or loops you might have in your files. You might want to try this on one track first.

so i tried the itunes suggestion and it comes up as a locked track and the genres description changes to other after its loaded.

i have exact the same problem. if i analyze my mp3 tracks, itch change genres to other.
if i change them as you explained, the problem is the same.

1. Completely quit all programs.
2. Open iTunes.
3. Click on your 'music' to show all the songs in your library.
4. Select all (apple+a Mac) (ctrl+a PC).
5. Click on the 'advanced' column.
6. Select 'convert id3 tags'.
7. Check the 'id3 tag version' and select 'none'.
8. Press 'ok'.
9. Click on the 'advanced' column.
10. Select 'convert id3 tags'.
11. Check the 'id3 tag version' and select '2.3'.
12. Press 'ok'.

i search for a id3 tag editor, where i can edit all tracks at once. ??? i can edit in itunes the genres, but in itch the tracks change genre to "other"

Hey DJ Guido,

can you please open a new help thread? it's easier to keep things straight that way.

cheers :)

phibs

oxide, can you please check if cue points or loops that you're creating are saved correctly? they're saved in the ID3 tags too.

can you also check the files permissions for the files that have the problem. Right click on the file in Windows Explorer and see if 'read only' is checked. Same for folders on higher levels. if files are showing as 'locked' in your library that means, they are write protected.

what audio player do you normally use to just play tunes?

i don't use cue points or loops
i'll check the permissions when i get home tonight
windows media player
thanks

hey oxide,

cue points and loops are, just like the genres, written to the ID3 tag of an MP3. By asking, if cue points or loops are saved correctly, I wanted to figure out whether there is a general problem with writing to your tags or whether this just affects the genres.

if you don't have loops or cue points, select a track where you experienced the 'genre change', create some cue points and loops and see if they are saved properly.

also check permissions

let me know how it goes

1/2 the attached screen shot is of a track that has been locked for some time, i right clicked the properties, no read only checked off yet it shows up like this.
virus scan shows nothing either

3 another genre change, after playing it went to 'country'

4/5 this genre that changed to other, checked the properties no read only checked either

have you already tried to create some loops/cue points - did they save?
the song on picture 3 - what genre did it have before? and did you change the genre by yourself before?

no cue points yet

the genre was deep funky, when i loaded it into serato it was other, changed it then played it then it changed by itself

i tried with some cue points those stay but the genre keeps getting deleted, today i went back and grabbed the original mp3 file, renamed it it in Soundforge.
deleted my august folder in serato, made a new august folder added the tracks again and it still changes the genre name, so annoying.
any luck with this?

Oxide, can you please renew your 'database V2' file. Here's a guide on how to do that: serato.com

Does the problem actually only occur with files from your external drive? can you tell me how it is formatted (fat32, ntfs,...)

Please also check the permissions for all folders on higher levels. If one of them is read only all underlying levels might be protected as well (depending on the setting).

It would be also interesting to know which Service Pack you're using with Windows XP - Scratch Live only supports Windows XP with SP3.

cheers

phibs

i tried the guide and it cleaned up some but alot all went back to 'other' so i'll be going through all those, i'll let you know after i change a couple if they go back to other again

all my music is only on the ext drive, so yes

so all files/folder should 'not' be read only?

on my laptop i have Windows XP with SP3 (legit) (including friends laptops) (unsure of what OS is on the Mac's though), on my PC its 7 Ultimate (legit)

1) that's right - they should NOT be 'read only'

2) have you also renewed the database V2 on your external drive? You find it in the _ScratchLive_folder in the root directory of your external drive.

3) can please also check if you have any MP4 files in your library?

4) since this problem doesn't occur with all your files - can you see any pattern which files are affected?

will check them all

yup i did when you suggested that link to renew the V2

all mp3 files, i always rename resave in soundforge before adding to my folders

i don't see any patterns so far

i'll continue to rename all the genres that went back to other tomorrow, but so far the 20 or so have been good and not changing back after playback

alright! let me know how it goes!

will do, thanks for all your guidance

so i tried it on a mac last night and the genres still changed back to 'other', works good on my pc and laptop though

we both updated to the new 2.3 version as well

Hey oxide,




So it works on your windows machines now and you're just having the problem on a mac?

yup mac only issues now

have you rebuilt the database v2 on your mac too? The guide I posted to this thread earlier also applies to MACs. Do it on all drives that you're using with Scratch Live.

Let me know how you go

Phibs

ill ask my buddy, thanks