ill join in your post, ive an Asus x5dc intell celeron d220 cpu, windows seven. saying , The drivers for this device are not installed. (Code 28)

There is no driver selected for the device information set or element.


To find a driver for this device, click Update Driver. im so fustrated lol

I am also having this problem. I own an SL3 box and a Toshiba laptop running Windows Vista 64. No issues with my SL3 box , SL2, or a Rane TT57. However, when I tried to play using an SL1 and TT56 mixer, as soon as I plugged in the USB cable, it prompted me for the driver. I popped in my SL installation CD but it could not find the driver. Bottom line, I was unable to play at this venue. Anyone have any suggestions? I need help as I am supposed to go back and try again at a later date.

I wanted to update with my computer's detailed specs:

Dell Latitude E6410
Windows 7
4 GB RAM
201 GB Free/232 HDD
All BIOS updates have been applied.

Have you tried updating it by connecting directly to the computer with the USB cord then -
Start
Computer
Local Disk C:
Program Files x86
Driver_updater64 - Double click that

Try it on all ports. If no luck still, try this,

Start
right click on "Computer"
Manage
Device Manager
Universal Serial Bus Controllers
You should see "Rane Sl-1 or Rane Serato Sl-3" right click that
Choose "Uninstall" BUT you also need to put a check mark in the empty box that says "delete the driver software for this device"
Then click OK.

Unplug the Scratch Live hardware, wait 10 seconds and plug it back in. Go through the regular method to manually install the driver and BINGO.

+1 to having the same driver issue.. 'The device cannot be started'

Laptop Specs:
Dell Latitude E6410
Intel i7 M620 @2.67Ghz
4gb Ram
Win7 Ultimate N 32 Bit
All the latest drivers from Dell site

I've tried deleting the driver and then manually installing the Win7 32bit driver which didn't work.
Then tried with the Vista 32bit driver, didn't work either.
Also tried the above suggestion using the batch file. didn't work.

My old laptop was a Latitude E6500 w/ Core 2 Duo and ran Scratch Live 2.0 fine, without a drama :(

Intel i series chipset issue?

^^ please start a new thread and in it please let us know if you are using an SL-1 or an SL-3 for your Scratch Live hardware.