Software help archive

A read-only archive of old serato.com help threads.

connecting SL1 to computer

Product
Scratch Live
Version
1.9.2
Hardware
Rane SL1
Computer
PC
OS
Platform
-
raythesav 10:25 PM - 28 November, 2009
Product: scratchlive
Version: 1.9.2
Hardware: scratchlive-sl1
Computer: pc
OS Version: vista
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I recently bought a SL1 from a friend. I came home and read some of the instruction manual and proceeded to install. I plugged the SL1 in to the usb port first then continued to download scratch live from the serato website. the computer then notified me that all hardware drivers were installed for serato hardware and then it notified me scratch live was succesfully installed. when i clicked on scratch live it opened but in the top right hand corner under setup it says RANE HARDWARE DISCONNECTED. right now i only have the box hooked up to the lap top i havent plugged it into my mixer or turntables. MY QUESTION IS WHY DOES IT SAY RANE HARDWARE DISCONNECTED AND COULD IT BE A PROBLEM WITH THE BOX.
dj luis 9:39 AM - 29 November, 2009
hi there

please don't shout - it is rude and we can read both upper and lower case font

refer here for a proper hardware installation www.scratchlive.net

hope this helps
Serato
Aroha 4:17 AM - 30 November, 2009
Hi raythesav - can you please give us some specs for your computer? i.e. make, model, processor speed, memory (RAM)?

Have you switched the USB port you're plugged into since installing Scratch Live?
1:16 AM, 2 Aug 2010
This help request has been closed due to inactivity.