Serato DJ Pro General Discussion

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Serato Dj 2.2.1 Bugs on Denon Sc5000 Prime
Talk about Serato DJ Pro, expansion packs and supported hardware

Serato Dj 2.2.1 Bugs on Denon Sc5000 Prime

AndreaRiello 8:44 AM - 10 August, 2019
After the update the led on cuepoints not work on both players.

In the deck #2 (right deck) the leds on buttons "hot cue, loop, roll and slicer" are in off , if the buttons are pushed they go in on.

Firmware on players is 1.3.1.
Ron Morin 2:23 PM - 10 August, 2019
Same here

Opened à ticket on this issue.

Noé i wait...
djv 10:23 PM - 10 August, 2019
Exactly the same issue here!
Serato, Support
Dave. 2:52 AM - 11 August, 2019
Hi @ AndreaRiello, @Ron Morin, @djv

Sorry to hear about the trouble you're having with the SC5000. If you haven't already, please open a help request with our support team so we can investigate this further.

Cheers,
Ron Morin 3:22 PM - 11 August, 2019
590325, my ticket #
Serato, Support
Mike.C 8:54 PM - 11 August, 2019
Hey guys, thanks for reporting this.

I can confirm there's a software bug here. It looks like the MIDI control for hot cue mode is working correctly, it's just the lighting that is wrong.

In the meantime please use SDJ 2.2.0 until we have provided a fix for this issue.
AndreaRiello 9:21 PM - 11 August, 2019
Quote:
Hey guys, thanks for reporting this.

I can confirm there's a software bug here. It looks like the MIDI control for hot cue mode is working correctly, it's just the lighting that is wrong.

In the meantime please use SDJ 2.2.0 until we have provided a fix for this issue.


Yes is only the lighting , i forgot to write it first.
Yesteday I have user Sdj 2.2.0 without problem
Ron Morin 10:34 PM - 11 August, 2019
Quote:
Hey guys, thanks for reporting this.

I can confirm there's a software bug here. It looks like the MIDI control for hot cue mode is working correctly, it's just the lighting that is wrong.

In the meantime please use SDJ 2.2.0 until we have provided a fix for this issue.

Thanks

Thanks Mike
Ron Morin 11:56 AM - 14 August, 2019
2.2.2 Not better...

Why submit à new version that doesn't work?
popnwave 3:58 PM - 14 August, 2019
Quote:
2.2.2 Not better...

Why submit à new version that doesn't work?


Because they added new controllers, and fixed a HID/Numark Scratch issue. You can read release notes?

Quote:

13 August, 2019

New features

Support for the Roland DJ-707M
Fixed a crash that can occur on connection of a HID OSA
Fixed an issue with Numark Scratch connection

DJ Tecniq 4:20 PM - 14 August, 2019
Quote:
2.2.2 Not better...

Why submit à new version that doesn't work?
They put out new hardware support instead of bug fixing.
popnwave 6:59 PM - 14 August, 2019
Quote:
They put out new hardware support instead of bug fixing.


LOL you're on a roll today, same reply.. they did do two bug fixes just not the one they are complaining about.
DJ Tecniq 7:20 PM - 14 August, 2019
Quote:
Quote:
They put out new hardware support instead of bug fixing.


LOL you're on a roll today, same reply.. they did do two bug fixes just not the one they are complaining about.
lol facts 🤷🏼‍♂️
Rebelguy 8:37 PM - 14 August, 2019
Quote:
Quote:
2.2.2 Not better...

Why submit à new version that doesn't work?
They put out new hardware support instead of bug fixing.


Probably because the new hardware support is needed because...there is new hardware. It’s actually probably been finished for awhile and waiting for the official product release.

Do you own SC5000s?
DJ Tecniq 10:04 PM - 14 August, 2019
Quote:
Do you own SC5000s?
No. but Serato has released 2.1, 2.2 which both have bugs with other hardware not just Denon. Now we have a 2.2.2 lol tomorrow will prob be 2.2.3
Ron Morin 12:49 AM - 15 August, 2019
Quote:
Quote:
Quote:
2.2.2 Not better...

Why submit à new version that doesn't work?
They put out new hardware support instead of bug fixing.


Probably because the new hardware support is needed because...there is new hardware. It’s actually probably been finished for awhile and waiting for the official product release.

Do you own SC5000s?

I have a pair and love them...

Unfortunatly something changed from 1.9 To 2.0... the artwork does not display properly. I've reported the issue and waiting for a fix.

Also 2.2.1 and 2.2.2 have a Midi lighting bug... i image serato is on the case.

Time Will tell
AndreaRiello 5:45 AM - 15 August, 2019
Quote:
Quote:
Quote:
Quote:
2.2.2 Not better...

Why submit à new version that doesn't work?
They put out new hardware support instead of bug fixing.


Probably because the new hardware support is needed because...there is new hardware. It’s actually probably been finished for awhile and waiting for the official product release.

Do you own SC5000s?

I have a pair and love them...

Unfortunatly something changed from 1.9 To 2.0... the artwork does not display properly. I've reported the issue and waiting for a fix.

Also 2.2.1 and 2.2.2 have a Midi lighting bug... i image serato is on the case.

Time Will tell


1.9 is a rock
DJ Marv the Maverick 7:38 AM - 15 August, 2019
I’m still waiting for the SC5000m to get Serato support.

Almost a year after release.

Seems Denon isn’t Serato’s priority these days.
DJ Tecniq 9:12 AM - 15 August, 2019
Quote:
I’m still waiting for the SC5000m to get Serato support.

Almost a year after release.

Seems Denon isn’t Serato’s priority these days.
They stay hating on Serato...When Serato is the leading DJ software in the world💥