Serato DJ Lite / Intro General Discussion

Talk about Serato DJ Lite / Intro software and controllers.

Software connecting

Tim_421 8:56 AM - 17 June, 2017
Hello,
I have my software of mac yesterday updated on macOS Sierra
If I now in my Dj Program (SeratoDJ Intro)
It no longer connects to the controller (Relop beatmix 2)
Would be cool if someone can quickly help me to hang up again.
DJ Tecniq 4:42 PM - 18 June, 2017
Hi please check your product page under "downloads" you'll see a firmware update for your controller for Sierra. Try that. When you update your OS X your controller needs the correct drivers/software for that operating system otherwise your controller probably won't be compatible. Hope that helps www.reloop.com
Tim_421 8:34 AM - 19 June, 2017
I have the firmware update but still it shows me when I plug in the controller (error in the audio hardware) :(
DJ Tecniq 3:47 AM - 20 June, 2017
Quote:
I have the firmware update but still it shows me when I plug in the controller (error in the audio hardware) :(
Sorry about that you'll have to contact support to get it resolved not sure what's going on with Sierra/Serato but there are loads of connection issues with that combo. They'll get you up and running though