Serato DJ Pro General Discussion
Connection Issues
Talk about Serato DJ Pro, expansion packs and supported hardware
Connection Issues
Kloud 9 Ent L.L.C. (All rights reserved)
3:23 AM - 9 December, 2016
I purchased a new laptop and my serato will not activate or read my mix track pro 2. i did deactivate my license from my other computer but it didn't change anything. help please
DjSyndic8
11:47 AM - 9 December, 2016
serato can be on 2 computers at the same time
Quote:
I purchased a new laptop and my serato will not activate or read my mix track pro 2. i did deactivate my license from my other computer but it didn't change anything. help pleaseserato can be on 2 computers at the same time
korey-k
4:54 PM - 9 December, 2016
I had a similar problem recently. If it is a Windows laptop try this:
When you connect your Serato DJ hardware to your Windows computer, your operating system may secure your hardware as the default soundcard for playback and recording in Windows. If this happens, Serato software will not be able to access your hardware's soundcard and therefore will not connect.
If you are still having issues, please try the following:
Close all applications
Navigate to Control Panel > Sound
Select your computer's internal soundcard or speakers as the default Playback device
Select your computer's internal soundcard or microphone as the default Recording device
Check the Communications tab to see if you need to set the internal soundcard as the default device. (this is not always necessary, as with some Windows versions there is no option to set a device in this tab)
Open your Serato software and try to connect your hardware
When you connect your Serato DJ hardware to your Windows computer, your operating system may secure your hardware as the default soundcard for playback and recording in Windows. If this happens, Serato software will not be able to access your hardware's soundcard and therefore will not connect.
If you are still having issues, please try the following:
Close all applications
Navigate to Control Panel > Sound
Select your computer's internal soundcard or speakers as the default Playback device
Select your computer's internal soundcard or microphone as the default Recording device
Check the Communications tab to see if you need to set the internal soundcard as the default device. (this is not always necessary, as with some Windows versions there is no option to set a device in this tab)
Open your Serato software and try to connect your hardware
Kloud 9 Ent L.L.C. (All rights reserved)
8:17 PM - 11 December, 2016
Yes I have don this. But my hardware still wont connect. I got it to connect one time but it went out again. Once in a while it will say error cant connect audio
DjSyndic8
8:20 PM - 11 December, 2016
use another usb cable or try using another Usb port
Quote:
Yes I have don this. But my hardware still wont connect. I got it to connect one time but it went out again. Once in a while it will say error cant connect audiouse another usb cable or try using another Usb port
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