Serato DJ Lite / Intro General Discussion

Talk about Serato DJ Lite / Intro software and controllers.

Hardware disconnected - Serato DJ Intro

DJ BassBen 8:35 PM - 28 November, 2016
Hi

Serato DJ Intro says my hardware is disconnected even though it's lighting up (DDJ-SB).
My computer doesen't even seem to know it is plugged in, as I can't find it anywhere in device manager.
I've downloaded the latest firmware and drivers too.
Also, yes, my speakers are at default.

Please help

Ben
Serato, Support
Rui K 3:58 AM - 7 December, 2016
Hey Ben,

I would suggest you open help request for any technical issue.

support.serato.com

Our support team will get back to you shortly over the email.

Cheers,