The latest build is supposed to help with audio interruptions but I think it's mainly focused from pitch n time. Doesn't hurt to try it though.

yes and didnt get any response back

how do u disable pitch n time

Just unclick the keylock icon in both decks👍🏻

Hey man, I can't find any open help tickets from your account / email address - only one about merging two Serato.com accounts from a while back.

Can you let me know your ticket number? I'll chase this up so support can continue to help you out with this issue :)

sam.

dj techniq : doesnt change anything still does the same

Samuel: At work I use the club kit connected to my mac via a high quality powered hub to the djm850 and 2 cdj850 all via midi

with serato video running.. when i mix the second track no warning light or anything ... just slows and audio distortion.. sometimes even stops

but when i dont use hub and use my ddj sz i have no problems

My mac is a late 2011 i7 wuth dual graphic boards and 1gb on board graphics memory with 16gb ram, With 1tb ssd drive with over 200gb of space on it

this happened to me this past weekend after upgrading to 1.9.3.

Happened on back to back nights in the same way.

Played for a couple of hours then all of a sudden stopped, slowly came up like a turntable start but sounded distorted.

Each time it happened I switched to playing a track in Itunes off my laptop while restarting Serato DJ.

Did you have pitch n time on? disable it and don't use it. I've found PNT is causing DVS/Audio issues.

Hey Kam,

Please hit up support and we can give you some help to find out what's wrong - there could be any number of reasons this is happening and our team can find the cause.

Hit us up here: support.serato.com

Sam.