Serato DJ Lite / Intro General Discussion

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 Serato DJ Lite / Intro General Discussion
Serato DJ Intro only 1 deck showing
Talk about Serato DJ Lite / Intro software and controllers.

Serato DJ Intro only 1 deck showing

Ventivian 3:11 AM - 25 December, 2015
So I just got a Serato DDJ-SB2 for christmas installed Serato DJ Intro following the videos on the Pioneer DJ youtube channel and I'm missing a virtual deck on the program they both show up for a split second on youtube I browsed countless forum post but they all say the same thing
"close serato dj intro
make sure that the default sound isn't your controller
set laptop/pc to default device"
doing these steps has done nothing to solve this problem
and I'm trying to not get frustrated :P
I can use my left deck to play songs and browse using the browse knob and I can play using the left deck but the right deck I can't do anything to or load a song to it using the controller like I can to the right one

please help!

-Ventivian
Ventivian 1:51 PM - 25 December, 2015
IT also says "Failed to connect Audio" before both of them disappear
Marc6590 5:58 PM - 25 December, 2015
You have to make sure that the controller is connected to you computer.
Serato, Support
Jordan L 4:10 AM - 12 January, 2016
Hey guys,

Please have a read and follow each step in the below guides.

For Windows
support.serato.com

For Mac
support.serato.com

If you're still having issues send us a support request -> support.serato.com

Cheers :>
ninjagaijin 8:51 PM - 16 January, 2016
Same issue with SSL for me
My pc 12:25 AM - 9 May, 2017
Download serato dj and it's showing only one deck. Can anyone help?
My pc 4:45 PM - 9 May, 2017
Can anyone help? Serato showing one deck
My pc 4:48 PM - 9 May, 2017
Newmark mixdeck
My pc 10:49 PM - 9 May, 2017
Anybody knows how to get 2 decks on d laptop?
My pc 3:17 PM - 10 May, 2017
Is it that ur always have to b on d internet to use serato?
My pc 3:19 PM - 10 May, 2017
Already bought d licenses for serato but don't know d procedure
My pc 6:08 PM - 10 May, 2017
Just want to know d steps?
Brooklyn-June 6:09 PM - 23 November, 2017
I am having the same issue and this is quite frustrating. I have a sb2 connected and it still only 1 deck shows up on the program

I tried installing serato dj and intro. uninstalling and reinstalling the both.
DJ Tecniq 6:52 PM - 24 November, 2017
Quote:
I am having the same issue and this is quite frustrating. I have a sb2 connected and it still only 1 deck shows up on the program

I tried installing serato dj and intro. uninstalling and reinstalling the both.
Did you purchase a license for Serato DJ? The SB2 is an upgrade device for SDJ as it will only work with intro software.