Serato DJ Pro General Discussion

Talk about Serato DJ Pro, expansion packs and supported hardware

Serato and windows 10

Arron's 12:32 PM - 22 July, 2015
Bonjour tous le monde je voulais savoir si serato dj et serato dj intro seront compatible avec Windows 10 ou si il faut attendre une mise à jour qui permettrais la compatibilité.
Merci d'avance, musicalement ;)
Arron's 12:34 PM - 22 July, 2015
Hi, I wanted to know if serato DJ and serato DJ intro will be compatible with Windows 10 or if it is necessary to wait for an update who would allow the compatibility.
Thank you in advance, musically ;)
Davideon 1:40 PM - 22 July, 2015
Wait until it is officially supported
DJ GWG 2:44 PM - 22 July, 2015
Because everybody does that...

I'm happy to help test, I'll get it next week. Any initial thoughts posted somewhere?
kindnuguz 2:44 PM - 22 July, 2015
I would like to know the same as Aaron.
on the 29th of July most of our machines ( windows 7 or 8.1 ) will download and install Windows 10..

Most of the time Microsoft is good about making things compatible or at least being able to run a .exe in compatibility mode to previous windows versions.

But like Aaron's question. I was hoping someone here downloaded and installed the Windows 10 preview copy and installed and ran Serato... And maybe that person could shed some light. If not it's only a week or so away and we will find out...

Windows 10 is supposed to run even lighter than 8.1 ( meaning less resources running or less services )

I am in the middle of building a PC for my Studio and ran into this windows problem.. I have Windows 7 ready to install but Windows 10 is a week or so away,.. I came on the forums to see if 10 was supported.. But I guess that will not be answered until AFTER it comes out...
Davideon 4:17 PM - 22 July, 2015
Quote:
I would like to know the same as Aaron.
on the 29th of July most of our machines ( windows 7 or 8.1 ) will download and install Windows 10..

Most of the time Microsoft is good about making things compatible or at least being able to run a .exe in compatibility mode to previous windows versions.

But like Aaron's question. I was hoping someone here downloaded and installed the Windows 10 preview copy and installed and ran Serato... And maybe that person could shed some light. If not it's only a week or so away and we will find out...

Windows 10 is supposed to run even lighter than 8.1 ( meaning less resources running or less services )

I am in the middle of building a PC for my Studio and ran into this windows problem.. I have Windows 7 ready to install but Windows 10 is a week or so away,.. I came on the forums to see if 10 was supported.. But I guess that will not be answered until AFTER it comes out...


As a side note I am aware that windows 10 has direct x 12 which is exciting a lot of people. But would it impact serato?
deejdave 12:58 AM - 23 July, 2015
I am super excited for Windows 10 release as well. I have been using the developer preview for quite a while and like what I have seen but again would never use with Serato for anything but playing around. It ran ................ that is about all I can say LOL.

As excited as I am my craft is too important to me to try Serato with a new OS prior to official release. I also don't use my PC laptops for Djing and stick to MacBook's but I will be keeping an eye to see how things get on. More than likely crash and burn for those early adopter's daring enough to try prior to official support but I am basically looking to see if things get any better overall which I am hopeful they will. I have been putting off getting a new Windows machine to try again with Serato (which it has been years since I gave it up) and I hope this will be the answer.
Arron's 8:44 AM - 24 July, 2015
In the support serato say:

"Microsoft has been testing Windows 10 for some time now, and the public release is slated for July 29th 2015.

We don't anticipate any issues with Serato DJ and Windows 10, but we won't be able to officially support it until we can complete full and proper testing. As we won't be able to start this testing until the full public version was released, official support will not be immediate. We are unable to give a timeframe for official support at this time.

We are happy for users to test our software on Windows 10 releases, but suggest it not be used in performance situations until we are certain of its reliability."

Thus for me it is good Windows 10 should work but it will be optimal that after some day.
DJ Trice 4:33 PM - 24 July, 2015
Sames questions with each os future update lol
There's only on rule to respect if you want to use serato without problem with a good stability.
Don't make any OS update until Serato supports it. I follow this rule since 2009 and never had any problem
deejdave 8:55 PM - 24 July, 2015
Quote:
Sames questions with each os future update lol
There's only on rule to respect if you want to use serato without problem with a good stability.
Don't make any OS update until Serato supports it. I follow this rule since 2009 and never had any problem

Exactly. Serato never anticipates an issue with any future OS. Rewording what they said "There is currently no issue that we know of leading us to believe there will be any issues". This is a standard answer but by no means a guarantee or even a hint of things to come. If there are any issues they will be handled.
Quote:
We are happy for users to test our software on Windows 10 releases, but suggest it not be used in performance situations until we are certain of its reliability."

This is the key part. By all means play around with it but do NOT use it in any environment where performance is key. If a crash would pose a potential problem at any given time than said time is not the time for testing Serato until officially supported by Serato.
DJ Compiler 10:33 PM - 24 July, 2015
This is where Serato's licensing system is beneficial. Just find a friends computer who upgrades to Windows 10 and download Serato and login with your account. Then you can test with your set up without any crazy licensing hoops to jump through. When your done just log out and uninstall. Plan on doing this myself with my brothers laptop.
anthracite98 9:15 PM - 27 July, 2015
It seems to work fine with minimal testing for me. Minimal meaning 20 minutes of play with heavy use of cue points and sp6 trying to make it stumble.
deejdave 2:10 AM - 28 July, 2015
Expansions on or off? These are what usually tend to muddy things up. Low USB buffer, High screen update count, Pitch N Time on, DVS expansion on and used, Serato Video on, using all four decks at the same time, etc. these are the things that will really get fair results. Thanks for posting anything though. FTR I did some of what I spoke of but not any expansions as I have mine (licenses & activations) tied to my MacBooks.
Arron's 4:26 PM - 29 July, 2015
Windows 10 went out today and I would want wanted in person who installed it, if serato work correctly?
Thank you in advance
Davideon 4:49 PM - 29 July, 2015
Quote:
Windows 10 went out today and I would want wanted in person who installed it, if serato work correctly?
Thank you in advance


From what I've read and seen its all working fine. You should be good to move on with it
Arron's 5:07 PM - 29 July, 2015
Ok thanks but I think it's better to wait some days before upgrade to Windows 10
Davideon 5:59 PM - 29 July, 2015
Yeah you might be right. Might be worth waiting until it's officially supported unless you can't live with windows 10
DJ KG0 6:34 PM - 30 July, 2015
its crashes when opened i try it 3 times
DJ KG0 6:34 PM - 30 July, 2015
gotta down or use my mac
DJ KG0 6:35 PM - 30 July, 2015
down grade or use my mac f888ing serato needs to hurry the f up
Davideon 6:50 PM - 30 July, 2015
Quote:
down grade or use my mac f888ing serato needs to hurry the f up


What's the rush?
Serato, Support
Aaron E 9:26 PM - 30 July, 2015
Hey guys

We're keen to support Windows 10 as soon as we can, but we need to be certain of its reliability first.

We have had positive results (and reports) with the beta versions, but we need to complete a full test sweep of the public release before announcing support.

Read here for our official statement: support.serato.com

Cheers, Aaron
soul63 11:25 AM - 31 July, 2015
Tried it for an hour this morning on windows 10,no issues.Runs a little more smoothly than 8 for me, i'm using a couple of effects and sp6 for samples,so not a great test.using amx&afx which i had no issues with today..
Massimo T 12:21 PM - 3 August, 2015
Maybe its time that serato fixes the sluggish wave form and make them run at 60fps like a mac dose
Serato, Support
Aaron E 2:06 AM - 4 August, 2015
Hey Massimo

We are making progress on this. I know it's been a long time coming, but there has been a significant amount of technical infrastructure needing to be rebuilt before being able to address this issue. Shouldn't be too far away now.

Aaron
Triple X Psycho 6:32 PM - 4 August, 2015
Just a heads up guys, I decided to try out WIN10 with serato and my NS7. The driver for the NS7 is not supported in WIN10. And I got a gig this weekend......*sigh*. So....don't be like me lol....just wait.
DJ Compiler 7:04 PM - 4 August, 2015
Hey Triple X,

If you go to settings>update>recovery you'll see an option to roll back to 8.1 if you do that it'll return your computer to how it was before the update. Did it myself when I had some driver issues
deejdave 7:21 PM - 4 August, 2015
Wow I didn't even think of the drivers. Luckily with my MacBooks the driver thing is a non issue obviously. Very good advice though. I just updated my last PC to Windows 10 a few minutes ago. For some reason it was the only one I had that did not have the reservation logo in the bottom right despite keeping it updated.

Still enjoying the flow of Windows 10 though.
Michael L. 7:29 PM - 4 August, 2015
I'm using a Reloop Terminal Mix 8 and Serato DJ at home on Windows 10 at the moment and I have severe audio latency.

I have connected the audio out of the TM8 to the line in of my computer and use my 5.1 boxes to listen to the music. There is a delay of about 1 second between what I hear on the headphones and on the boxes. This hasn't been an issue before when I used Windows 7 on the computer.

If anyone is using a similar setup, he should probably not update to Windows 10.
DJ Compiler 7:30 PM - 4 August, 2015
Definitely my favorite one yet. Looking forward to my OEM getting their drivers straightened out. Hopefully by that time all the DJ Hardware guys have their drivers working too.
Triple X Psycho 7:36 PM - 4 August, 2015
So I did a clean install of the driver and BAM! IT WORKS :) I've been scratching it up for about ten minutes and its solid so far. I have the buffer at 1ms and its doing fine. Also have screen update at 60 per sec. I turned all 6 effects and maxed pitch up on deck 1 and maxed down on 2 and finger drummed on my mpd32 all at the same time to stress test. Not 1 hicup. Running solid so far.
I'll update if any problems occur.
DJ Compiler 7:44 PM - 4 August, 2015
That's great news. Sounds like relatively few things have been broken by Windows 10 so far. I think the insider program and the slow roll out have helped iron out a lot of these issues. Hopefully this proves true as more people get the update.
deejdave 8:08 PM - 4 August, 2015
Quote:
That's great news. Sounds like relatively few things have been broken by Windows 10 so far.

I wish I could be more help on the DJ software end with Windows 10 but in regards to this I can say I have yet to encounter any sort of incompatibility or anything due to the update. This includes media apps, games and everyday hardware with their respective drivers.

If (and this is a big IF due to all the stuff going on this week) I get the time I will try some of my controllers and mixers and see what works and what does not. Trust I have better things than to start the old Mac Vs. PC debate but this release truly has me wishing SDJ worked with PC as well as it does with my Macs. Prior to 10 I was more or less "ok" as it was no real loss. I know I should have switched back to 7 but I had 8.1 and I could do with or without at any point with no real loss. Now I am wishing I could use my PC's without any "limits" so to speak.

Here's a question. Does anyone here have a PC that they would say works great with SDJ. I am feeling that the "perfect" is actually within grasp with 10 so that can come later but "great" is a start.
DJ Compiler 8:55 PM - 4 August, 2015
I haven't had excessive trouble with mine. The waveforms obviously don't run as smooth as they do on a mac but it runs as smooth as anything I've ever seen on a PC. I've had no complaints while running it with a DJM-900NXS in internal with PnT and Flip. The only issues I've had with it seem to be specific to a certain controller I've encountered.

Its a 2013 VAIO with:
Quad i7
16GB RAM
2GB AMD Graphics Card
1 TB HD 5400rpm
2 TB WD Passport
Serato, Support
Aaron E 9:15 PM - 4 August, 2015
Thanks for all the info guys.

Good to hear things seem to be going well, but one thing I'm particularly stoked about with this release is just how easy it is to revert to 8.1 if you run into issues.

Just to be clear again - we don't yet support Windows 10 and therefore don't recommend playing live with it: support.serato.com
Michael L. 6:01 AM - 5 August, 2015
My audio latency problem has been solved. I had to mute the line in as incoming audio source and put it all up as source for the boxes. Sounds weird, doesn't make sense, but worked.
DJ Capo1 4:26 PM - 5 August, 2015
Has anyone tested SSL & Serato DJ on Windows 10 for long periods such as a 4 hr set??? I have the pioneer dj-sx & really want to upgrade to WIndows 10, read a lot of good reviews, any input, is much appreciated, thanks
Lightning 5:48 PM - 6 August, 2015
I got about 2 hours in after the upgrade to 10. No issues to be found for this exception.

I noticed some songs on the local drive seemed to get "corrupted" by serato standards. I still haven't figure out 99% of the time why serato does this when the file looks perfectly fine at the byte level. Anyways, some files lost the genre tag, maybe 10% of all the local files. And I would say 80% of the files that lost the tag got flagged as corrupt.

My advice would be back up your music externally before upgrading to windows 10.

Other than that it's been pretty smooth sailing across the board.
binar 9:19 AM - 7 August, 2015
Anyone got links to the drivers for W10 for PC please? I don't want to upgrade to W10 unless I'm sure I can use my SL2... until I see that drivers are available I'm sticking with 8...

Thanks
LJ_WOOLSEY 9:47 AM - 7 August, 2015
Quote:
Anyone got links to the drivers for W10 for PC please? I don't want to upgrade to W10 unless I'm sure I can use my SL2... until I see that drivers are available I'm sticking with 8...

Thanks


Quote:


Just to be clear again - we don't yet support Windows 10 and therefore don't recommend playing live with it: support.serato.com
Ragman 12:22 PM - 7 August, 2015
Now here's the funny part. Watch someone go to a live gig with a windows 10 lappy & SDJ, have it crap out and come back to the forum and rip Serato a new one.
binar 7:17 PM - 7 August, 2015
It's quite simple - all this 'we don't recommend' uncertainty - either the PC drivers exist for W10 or they don't! A yes or no would be great at this stage lol...
LJ_WOOLSEY 7:29 PM - 7 August, 2015
Yes/No
deejdave 10:52 PM - 7 August, 2015
Which drivers are you looking for. If it is hardware specific drivers you are asking in the wrong place.
binar 11:16 PM - 7 August, 2015
Windows 10 drivers for Rane SL2, no-one seems to know whether they exist or not... Given that Serato DJ/Scratch Live both use the SL2 I made the perhaps incorrect assumption that someone here might know!
LJ_WOOLSEY 11:20 PM - 7 August, 2015
No there is not any special made drivers from any hardware company for windows 10.
Juzz 4:58 AM - 8 August, 2015
Is there an ETA on Win 10 support? Unfortunately i am seeing the issue that my decks are not visible after updating.
Ragman 5:10 AM - 8 August, 2015
Well the new OS just hit the market, so I would imagine it will be awhile before any 3rd party software company (especially Serato) signs off on their support. It's just not an overnight thing. Most importantly there is no rush to update your DJ lappy to Windows 10 considering it's a new OS. I would give it sometime before making that leap. Unless you're just in a testing phase.
deejdave 5:13 AM - 8 August, 2015
Ragman 5:38 AM - 8 August, 2015
HAHAHAHAHA!!!! Just let me shut the HELL up... LOL!
deejdave 3:14 PM - 8 August, 2015
Shit's funny right? Windows & Toshiba are pretty much giving the green light for Serato before Serato is even doing so.................. because they won't be getting the hate messages when things don't go right.

BTW did you notice the laptop is not connected in any way to anything?? Windows 10/Serato has gone wireless!!
Serato, Support
Aaron E 8:42 PM - 9 August, 2015
Oh yeah, that's our top secret wireless version. Don't know how Toshiba got their hands on it :P

Seriously though. We are working on supporting the public release of Windows 10 as soon as we can, but for now we don't recommend using it for performance.

@Juzz - can you roll back to Win 8.1 to see if the issue persists?

Aaron
mfshva7 9:50 PM - 9 August, 2015
Upgraded today my XPS13 ( i7 8GB RAM) to Windows 10 and Serato DJ 1.7.3 + Video runs without Problems much more smooth than on Windows 8.1 tested for 4 Hours
mfshva7 9:50 PM - 9 August, 2015
forgot Hardware is also Pioneer DDJ-SR
kaloco 6:17 AM - 11 August, 2015
I upgraded as well to windows 10. Dell Laptop with i5 and 8GB RAM with Serato DJ 1.7.7 + Video runs without Problems. Using my DDJ-SX controller and vestax vci-300. All functions work so far.
binar 8:25 AM - 11 August, 2015
It seems other brand controllers have the correct drivers set up, my Rane SL2 doesn't though - this is what tech support at Rane had to say in my case:

We currently do not have Drivers for WIN10. The WIN8 Drivers may install
and work on WIN10, but this is not necessarily recommended. It would be
best to hold off on using WIN10 until it gets official Drivers.

The latest WIN8 Drivers can be found on our Website under the Downloads
tab of each Product page.

Cheers.
*Rafael Moya*
Product Specialist - Espanol
1
<dj.rane.com Rane Corporation
AlxRyde 5:38 AM - 13 August, 2015
I'm mooking around with Serato on my home computer running Win10. Haven't stumbled on any bugs quite yet...wanted to say that having Serato fullscreened in a second desktop and having iTunes/Chrome/Explorer open in another desktop is incredibly useful. Ctrl-Win-Right for the win.
Ste H 8:52 AM - 13 August, 2015
Quote:
Hey Massimo

We are making progress on this. I know it's been a long time coming, but there has been a significant amount of technical infrastructure needing to be rebuilt before being able to address this issue. Shouldn't be too far away now.

Aaron


I'm excited about this fix :) its lining up well for update 1.8.0, I hope it gets released in this major update.
Arron's 9:03 PM - 14 August, 2015
Hi, I would like to know this day if serato DJ works correctly or if it needs wait, and if yes how long. Also if serato DJ intro and serato DJ uninstalls during the update Windows 10 or if there is any problem.
Thank you in advance
Massimo T 9:13 PM - 14 August, 2015
Quote:
Hi, I would like to know this day if serato DJ works correctly or if it needs wait, and if yes how long. Also if serato DJ intro and serato DJ uninstalls during the update Windows 10 or if there is any problem.
Thank you in advance


Start using it and let us know
Nephew#1 1:04 AM - 15 August, 2015
I try it with The NS7ll,you beter wait.
Al lot of latency with win10.
I
Arron's 1:13 PM - 15 August, 2015
Hi, somebody uses serato DJ with Windows 10 and could tell us if he works correctly and if there is none problems or particular bug.
Thank you in advance ;)
mfshva7 1:18 PM - 15 August, 2015
this can no one tell you because it depends on your Hardware (Controller + PC)
Test it or wait for official Support

i use Dell XPS 13 (i7 8GB SSD Intel HD) with Pioneer DDJ-SR have only upgraded from Windows 8.1 (no clean install) and it works without Problems
deejdave 1:18 PM - 15 August, 2015
It does not matter if someone does or who it does. This will be a case by case basis. There are way too many variables. Drivers not released yet, software incompatibilities, etc.

If someone gives you the green light other than Serato are you really going to trust them enough to risk crashing live? Best to wait for official support IMO. Windows 10 is great and I have even used Serato DJ a little with it but not enough to know anything.
FullVertical 8:38 PM - 15 August, 2015
As far as I can tell, it's hit and miss with Win 10. Works fine on my laptop and did at first on my desktop.. but now all I get are Failed to connect to audio. Looks to be USB related issues again.

I've troubleshooted audio - uninstalling and completely disabling any other drivers/devices. Only thing that seemed to work temporarily was to reinstall Serato.

Good luck!
Ste H 9:20 PM - 15 August, 2015
Will serato dj be windows 10 compatible in 1.7.8/9? In time for 1.8.0 :)
deejdave 5:13 AM - 16 August, 2015
Quote:
as soon as we can,


- Aaron E from Serato
Lightning 2:26 PM - 17 August, 2015
I still haven't seen any OS related issues with my setup. Still a little leery of WIN10 as a whole but Serato seems stable on the OS thus far. Sometime this week I'll hook my SX up and see if I can see any issues with that hardware.
Ste H 7:08 AM - 18 August, 2015
Only thing I have noticed with 1.7.7, windows 10 and sx2 is that it glitches now and again.. No other issues (well apart from the waveform issue lol)
Serato, Support
Aaron E 8:25 PM - 18 August, 2015
Hey Ste H

When you say 'glitches' could you describe what exactly you mean?

Cheers man, it will be good to know.

Aaron
Ste H 9:17 PM - 18 August, 2015
Quote:
Hey Ste H

When you say 'glitches' could you describe what exactly you mean?

Cheers man, it will be good to know.

Aaron


Well it sounds like something is interfering now and again kind of like when you play a game on your phone with lots of adverts and It all gets choppy. That's the best I can explain ha
Rezonate 10:08 PM - 18 August, 2015
Well seeing how Windows 10 is a free release to those who are lucky enough to upgrade, we only have a certain time allowed before it is no longer free to upgrade. I'm not sure when the deadline date is but will they release a compatible and/or supported version of Serato before this deadline date? So we may be able to hold off until then.
deejdave 11:03 PM - 18 August, 2015
It is a year. NO RUSH.
arrahgawd 12:17 AM - 19 August, 2015
Quote:
Quote:
Hey Ste H

When you say 'glitches' could you describe what exactly you mean?

Cheers man, it will be good to know.

Aaron


Well it sounds like something is interfering now and again kind of like when you play a game on your phone with lots of adverts and It all gets choppy. That's the best I can explain ha


im getting the same thing on exactly that configuration and hardware. it's a stutter that can last anywhere from 2-5 seconds. it can happen once or twice in the first hour of a session and then it seems to stop. what does continue to happen throughout the set is a similar stuttering for less than half a second. this happens every 10 to 15 minutes (inconsistently). its enough to throw off the floor when it happens. like someone farted but no one knows who...
Serato, Support
Aaron E 12:33 AM - 19 August, 2015
Quote:
like someone farted but no one knows who...


Haha, best issue description I've seen in a while :)

Thanks guys, I'll pass this on to the team looking at Windows 10 to see if it rings any bells.

In the meantime, could you both please try any of the optimization steps in this article that you can also do with Win 10: support.serato.com

It would be good to know if optimization resolves what you're getting.

Aaron
arrahgawd 12:37 AM - 19 August, 2015
Quote:
Quote:
like someone farted but no one knows who...


Haha, best issue description I've seen in a while :)

Thanks guys, I'll pass this on to the team looking at Windows 10 to see if it rings any bells.

In the meantime, could you both please try any of the optimization steps in this article that you can also do with Win 10: support.serato.com

It would be good to know if optimization resolves what you're getting.

Aaron


Aaron,

Already did that. :) No change. It's also not a buffer issue as I've changed it both to the max and got as low at 2ms and its exactly the same thing.
Leftside 3:42 PM - 20 August, 2015
Before my Windows 10 update on my HP Envy (AMD A10 Quad Core) I never had an issue with latency, static noise or skipping. Since my Windows 10 update, I occasionally have a "skipping/drag" issue where a loaded track slows down and creates static for a few seconds then returns to normal. I've turned up my buffer to 20/ms and still happens at least once or twice a week. I'm mixing with a DDJ-SR.

Is there anyone else having this issue?
Lightning 4:55 PM - 20 August, 2015
Quote:
Before my Windows 10 update on my HP Envy (AMD A10 Quad Core) I never had an issue with latency, static noise or skipping. Since my Windows 10 update, I occasionally have a "skipping/drag" issue where a loaded track slows down and creates static for a few seconds then returns to normal. I've turned up my buffer to 20/ms and still happens at least once or twice a week. I'm mixing with a DDJ-SR.

Is there anyone else having this issue?

(AMD + WIN10) + SDJ is like just asking for issues me thinks. Might have better luck running on a SPARC
finn d unhuman 5:09 PM - 20 August, 2015
Having Problems with serato freezing up my pc so bad that I have to do a hard restart I shouldnt have probs I have a I7 8gbs ram and plenty of extra processing power. About 10 to 30 mins in It will freeze, No problems to be had when I used windows 7, I also deleted everything serato related and did a fresh reinstall of the software Im using a ns6 and apc40 midi, it still freezes with the apc turned off. But really annoying so its been giving me time to practice with traktor I guess... but rather be using serato.
LJ_WOOLSEY 5:19 PM - 20 August, 2015
Quote:
Having Problems with serato freezing up my pc so bad that I have to do a hard restart I shouldnt have probs I have a I7 8gbs ram and plenty of extra processing power. About 10 to 30 mins in It will freeze, No problems to be had when I used windows 7, I also deleted everything serato related and did a fresh reinstall of the software Im using a ns6 and apc40 midi, it still freezes with the apc turned off. But really annoying so its been giving me time to practice with traktor I guess... but rather be using serato.


So put windows 7 back on duurrr
finn d unhuman 5:21 PM - 20 August, 2015
Quote:
Quote:
Having Problems with serato freezing up my pc so bad that I have to do a hard restart I shouldnt have probs I have a I7 8gbs ram and plenty of extra processing power. About 10 to 30 mins in It will freeze, No problems to be had when I used windows 7, I also deleted everything serato related and did a fresh reinstall of the software Im using a ns6 and apc40 midi, it still freezes with the apc turned off. But really annoying so its been giving me time to practice with traktor I guess... but rather be using serato.


So put windows 7 back on duurrr


Planning on it durrrr but wanted to check forums and report my experiance before.
Ragman 4:04 AM - 21 August, 2015
Quote:
Before my Windows 10 update on my HP Envy (AMD A10 Quad Core) I never had an issue with latency, static noise or skipping. Since my Windows 10 update, I occasionally have a "skipping/drag" issue where a loaded track slows down and creates static for a few seconds then returns to normal. I've turned up my buffer to 20/ms and still happens at least once or twice a week. I'm mixing with a DDJ-SR.

Is there anyone else having this issue?

Uhhh Serato has not officially said Windows 10 is supported for SDJ, so it's not surprising you might see issues. Make sense?
Massimo T 5:26 AM - 22 August, 2015
Serato dose not support amd chips if you read the specs its listed in fine print
DJ Lowrider 11:21 AM - 1 October, 2015
Hi, are there any updates with regard to windows 10? My Windows 7 laptop is struggling, so I bought a new Windows 10 i7 core, 16GB Ram, 1 TB hard drive yesterday, and want to run Serato on it. I've not yet installed Serato on it, and wanted to check if there was any timescale on Serato being stable before I go out and do some gigs with it. Notcied the last post was in August, and can't find much else from Serato other than this, but no idea when this was published. support.serato.com

Thanks,

Joel
discjockeyR 11:53 AM - 1 October, 2015
Dj Lowrider inhave used several times in gigs my updated laptop from win7 to win10 and found that is working perfectly.
For my setup is perfect.
DJ Lowrider 2:37 PM - 1 October, 2015
Quote:
Dj Lowrider inhave used several times in gigs my updated laptop from win7 to win10 and found that is working perfectly.

For my setup is perfect.


Nice one, I'll import my music and install Serato tonight. Will see what happens and report back.
Serato, Support
Aaron E 7:34 PM - 1 October, 2015
Hey DJLowrider

Although we are still waiting on some feedback before announcing official support, everything so far indicates that you shouldn't run into any serious issues.

The only exception to this is Surface devices, which are having issues with some hardware drivers. If you're not on a Surface device, you should be all good.

Cheers,
Aaron
DJ Lowrider 7:38 PM - 1 October, 2015
Cheers Aaron, that's just what I wanted to hear :)
I'm copying over my music as I type, next step is to install the denon driver and then serato! Well let you know how I get on.
Thanks
discjockeyR 8:02 PM - 1 October, 2015
My setup is sl4 with pioneer ddj-sp1 and i am using timecodes cds and everything working properly.
Serato, Support
Aaron E 8:21 PM - 1 October, 2015
Cool man, let us know if you hit any snags.

Thanks for the feedback discjockeyR :)
DJ Lowrider 10:11 PM - 1 October, 2015
Am pleased to say that everything seems to be fine. Serato is running smoothly, but not had a decent mix on it yet. Serato has located my collection on the new c drive. and from as far as I can tell it has retained cue points, loops etc

I use a Denon controller, and the ASIO driver installed fine on Windows 10.

Job's a goodun :)x
Serato, Support
Aaron E 10:31 PM - 1 October, 2015
Nice, all systems go.
Dj Lothario 3:27 AM - 3 October, 2015
My vci-300 (yes still use it) freezes and when I open serato dj, it shows as 2 instances on the task manager and when I close it, the task manager shows the one closed and another open taking memory. I used the vci-300 a week prior with no issues for an hour. But now It freezes after 5 minutes. Not sure if it's the serato or if it's cause my vci-300 is on the fritz.
Dj Lothario 4:26 AM - 3 October, 2015
So after trying everything I think I finally got things working. I started thinking that when I used Itch before, it told me to plug in the controller, I guess it installs a driver or something for the vci-300. So I went ahead and installed itch and opened up serato dj and my vci-300 did not freeze or give me a usb not recognized error message like before. I will make a mix tomorrow and do further testing. But it seems to be working more fluid than before, where as before the beatgrid seemed to be stuttering as well. I could never get the latency to 1ms before and now I had no issue. So if anyone has any issues with an old controller, try dowloading itch.
binar 8:49 AM - 12 October, 2015
Anyone managed to upgrade to W10, running the latest Serato DJ with a Rane SL2?

That's my setup and I've not seen anyone say that they have it working with no problems.

Thanks for replying!
siroc5 9:59 PM - 13 October, 2015
SO Aaron E , That new Surface book by Microsoft would be a no go for Serato DJ?
Serato, Support
Aaron E 10:23 PM - 13 October, 2015
Hey siroc5

We haven't specifically tested the Surface Book, but for now I would recommend not trying to use one with Serato DJ (or any other software that works with driver dependent hardware).

We plan to provide support for these devices in the future, but they came through as being quite problematic in our initial testing so we won't be supporting these as of the Windows 10 support announcement.

Cheers,
Aaron
ibanyard 9:13 PM - 15 October, 2015
Tried the Beta (1.8.0.6814) on my HP Spectre i7, 3GB, 128GB SSD with Win10 (build 10565) and still getting drop outs, slow downs etc with my DDJ-SB.

Not sure if this is due to v1.8 (for which the beta forum talks about potential issues) or just down to Win10 (I'd had probs with v1.7x so assuming at this point its down to Win10 still...
Serato, Support
Aaron E 9:18 PM - 15 October, 2015
Hey ibanyard

Can you please report any issues you are having with the beta in the beta area. That way, they will get the appropriate attention from the products and development teams.

Thanks, Aaron
ibanyard 9:20 PM - 15 October, 2015
Will do, will get some more details tomorrow - wanted to x-post here as assumed dev work now in 1.8 forks rather than 1.7!!
Serato, Support
Aaron E 9:22 PM - 15 October, 2015
Sweet as, thanks man.
Shaun Tamla Williams 8:45 PM - 18 October, 2015
Hi guys

I'm running Windows 10 & have only had one crash so far, this was caused by clicking on the switch decks buttons.

Although this has only happened once, & I was giving it some stick, running from an i3 laptop with 4GB ram, with my music on a USB powered external HDD using a Pioneer DDJ-SB2 controller, with an external monitor connected, as an extension of my desktop, so I could run the Karaoke from there, & I was going from playing songs to playing karaoke, the wav forms did seem a bit small, although I am a new user & didn't know what they looked like before.

I only had the trial activated for half an hour or so then upgraded to full straight away, with all the FX packs, pitch & time, flip & the video add on & I must say I am well impressed, coming from Virtual DJ, Serato DJ is a massive improvement & I have every faith that full support will be available soon.

I should say I have nothing running on start, or the bare minimum, go to device manager - startup, see what you have in there and if you need it or not, if not turn it off, you can also go to background Apps in settings & turn off everything in there & I don't use Corrana, so maybe that's the key, who knows, good luck guy.

Oh no live gigs yet stopped in 2005 & have decided to start up again, so I can wait.

Cheers Shaun
Shaun Tamla Williams 11:02 PM - 18 October, 2015
^^^^^^^
Not device manager - task manager - startup, hope this helps.
elf1962 2:23 PM - 23 October, 2015
Just purchased a new Laptop with windows 10
Looking to Move from Scratch Live to Serato DJ
Going from a Dual Drive system to a single drive system. I currently have my library on the extended drive. my questions are?

1. Can I recover all my cue points and lists, even though they are in a different configuration?
2. Is Windows 10 compatible enough for me to start working with it, Not in a live setting?
Shaun Tamla Williams 2:54 PM - 23 October, 2015
@elf1962 you can find the answer to number 2 here:

www.pioneerdj.com depends on your controller Pioneer had a page with a list of tested controllers, now they have removed it and replaced it with a PDF, wish I had taken a screenshot, it was only yesterday.

Not sure about number 1 though.
Serato, Support
Aaron E 10:10 PM - 29 October, 2015
Hey elf1962

Serato DJ 1.8 now supports Windows 10, but yes, check with your hardware manufacturer for any device-specific support/restrictions. (thanks Shaun :)

For number 1, I'm not too sure what you mean by lists, but yes, all your library info should come across just fine. Hit up the support team if you run into any issues support.serato.com

Cheers, Aaron
Arron's 5:32 PM - 4 November, 2015
Bonjour, depuis la sortie de serato DJ 1.8 j'ai mis Windows 10 et ai mis les 14 jours gratuit (avant j'avais serato DJ intro fournis avec le Pioneer DDJ SB sur Windows 8.)1 et je comptais acheter serato DJ 1.8. après les 14 jours. Serato fonctionnait parfaitement les premiers jours mais maintenant lorsque je branche mon Pioneer DDJ SB il s'affiche: "erreur: échec de la connexion audio".
Suite à ce problème j'ai changé de port usb, désinstaller serato dj intro, désinstaller puis réinstaller serato dj mais cela ne change rien, il s'affiche toujours: " Erreur: echec de la connexion audio".
Cela est peut être du à un conflit des drivers car j'avais serato dj et dj intro et j'ai réinstaller serato dj, dans les périphérique (de panneau de configuration) j'ai:

"contrôleur audio, vidéo et jeu:
DDJ-SB MIDI
PIONEER DDJ SB"

"Entrée et sortie audio:
Ligne (2- PIONNER DDJ-SB)
Ligne (2- PIONNER DDJ-SB)"

"Périphérique et logiciel:
2-DDJ-SB MIDI [0]
2-DDJ-SB MIDI [1]"

Faut il en désinstaller un qui serait en double? ou autres?
Je voudrais savoir comment résoudre ce problème rapidement m'empêchant l'utilisation de mon contrôleur et de ce fait d'acheter serato DJ (je l'achèterais une fois le problème résolus)
Merci d'avance à tous
Serato
Maxime V 8:42 PM - 4 November, 2015
@Arron je t'ai repondu sur l'autre discussion.
Aussi ceci est un forum anglais, merci de continuer les discussion an anglais, autrement il y a un forum français disponible ici serato.com
Shaun Tamla Williams 7:04 PM - 11 November, 2015
No worries @Aaron E

Just a quick heads up on the DDJ-SB2, its gone back...

Why

Cause it's not a true 4 deck controller, if you don't stop deck 1 with echo break or a similar FX & start deck 3, the sound from deck 1 still bleeds through, the same happens with decks 2/4.

Sometimes changing channels will produce no sound after queuing & cross fading, you can get away with moving the fader slightly to get the unit to recognise the changes, but there is no way you can mix with 4 decks, there is a tiny paragraph in one of the docs that outlines this, so this unit should not be advertised as a 4 channel controller, even though it will play from all 4 decks there is so much messing about you have to do, move faders or tap trans pad twice, in the heat of a live gig, I'm sure you are all aware there is already lots to do, like keeping people on the floor for example.

I should say you can also get away with sound coming out when changing decks by tapping trans pad twice, then fading across.

One time I even had to turn the HP/LP fader to get from channel 4 to 1 cause no sound came out when I faded across, I found this out by pure luck really.

The company I bought the unit from took it back & have confirmed everything above, & are now giving me a refund -20% handling fee I should add.

So if you wanna use 4 decks don't buy the DDJ-SB2 or just stick to 2 decks, it's ok then, or as mentioned above use a brake FX then press play, this is nothing to do with Serato DJ, it is the unit.

I now have a DenonMC6000MK2 & this works like a dream, Windows 10 is supported & updates on El Capitan are coming soon.

Don't get me wrong, for the price, the Pioneer unit is OK, but if you wanna beat match channels other than 1/2 good luck.

Kind of Win 10 stuff, but I can't make a new post so I put this here. (Plus Pioneer have still not fully committed to Win 10 support, they say it may work depending on controller, even though they said the unit has been tested & this is just not good enough.

Hope this helps potential buyers, spend a bit more if you want full deck mixing support, and not just braking from song to song, or even worse no sound with a packed floor, if you forget to tweak the buttons, which you shouldn't have to do.

If you have already got one and found out the issues already you can return the unit, as it is not as described, or unfit for purpose, because of this and if purchased online, your 14 day money back guarantee extends to 30 days, just as if purchased from a store.

If you just want two decks, ignore me, most do, but only cause they can't hear me cause the musics too loud 😃
Ragman 10:44 PM - 11 November, 2015
Shaun your bio is funny as hell. :-)
Shaun Tamla Williams 11:04 PM - 11 November, 2015
@Ragman thanks I think lol 😀
Ragman 11:34 PM - 11 November, 2015
Quote:
@Ragman thanks I think lol 😀

Mob DJs come across some interesting people and situations. That's all. ;-)
Shaun Tamla Williams 4:02 AM - 12 November, 2015
They sure do @Ragman, they sure do.

Funny thing is, I couldn't fit anymore in, also love eating all the food at those big country houses, sod the guests if I'm hungry I don't wait for unwrap, & my fav trick is putting a grandmaster on repeat & going swimming in hotels...

All true, they had me back the next year too & more did it again haha :)

Ahhh DJ life is fun
Ragman 4:06 AM - 12 November, 2015
Quote:
They sure do @Ragman, they sure do.

Funny thing is, I couldn't fit anymore in, also love eating all the food at those big country houses, sod the guests if I'm hungry I don't wait for unwrap, & my fav trick is putting a grandmaster on repeat & going swimming in hotels...

All true, they had me back the next year too & more did it again haha :)

Ahhh DJ life is fun

Hahaha ... Nice. Yes "DJ life is fun". Each gig is it's own unique adventure.
Shaun Tamla Williams 4:49 AM - 12 November, 2015
It is an adventure... @Ragman

I'm not making this stuff up, dwarfs on trampolines...I nearly died laughing.

Oh & don't even get me started on Bar Mitzvah's

If their parents knew what their little angels got up too, well, once the kids locked all the parents in the kitchen & wanted to play all sorts of games & we're not talking sleeping lions lol. It was like scissors but the girls made the line, the boys went through & when the music stopped the girls captured whoever was caught between their arms & snogged their faces off in both directions, haha.

I've also done a gig for travellers who drunk the bar dry with a tab & left without paying, all they got was a deposit. I got paid though haha, they just wanted Shakira on all night, that was a funny gig.

And the fights, full on fists & everything, mainly 18-21st though as I'm sure you've all encountered, again Grandmaster on repeat & go watch.

Don't get me wrong though I've died on my arse a few times, once my then boss Ian told me the gig finished at 12:30, it was buzzing & just like a rave, the floor was packed there must have been at least 3-400 people in this country house hotel, & at 12:30, I said thanks & good night.

Everyone just stopped & looked at me, then someone came up & showed me an invitation, it didn't finish till 1:30, Ahhh! Still I got them all going again. But if looks could kill lol.

Radio DJing is no where near as fun unless there are live bands or local business involved, check my bio for a few of my live shows, unedited of course, huhum...

Oh yeah Windows 10. 😀 Lol

Love it... Tell us some of your adventures.

@Ragman
Shaun Tamla Williams 5:12 AM - 12 November, 2015
Just one more... Promise.

I was doing a gig for some mentally retarded people & my misses came with me to help me set up, I had just picked her up from work & we were running late as usual & she put her cardigan on inside out.

One of the carers thought she was with the group, she kept saying no I'm with the DJ, and all she got was OK no problem, let's go & get you some tea. But really I'm with the DJ, ok love calm down now, they nearly had her in restraints, she never came to another gig with me after that.

Haha.

Everyone always wanted me back though, so I must do something right...

My philosophy is... Have more fun than the guests, feelings and emotions are infectious, oh & don't take too much advantage of free bars 😇
Ragman 6:18 AM - 13 November, 2015
My most weirdest gig was a wedding reception and at the height of the party the groom and his sister started dirty dancing in the middle of the dance floor. Everyone, including the bride had this bewildered look on their face with mouths wide open from shock. I had to step out back and was laughing so hard I thought I cracked some ribs. :-)



@OP
Didn't mean to hi-jack this thread... :-(
Shaun Tamla Williams 8:39 AM - 13 November, 2015
Haha that sounds like they have some deep dark secret the bride only just found out about lol @Ragman

And yeah apologies @Op we have high jacked this thread but....

I can confirm the new build of Windows 10 is very fast & stable, issues with graphics & Bluetooth have been sorted out and there are lots of under the hood stuff that makes the whole OS run quicker.

If you don't already have it you should receive the update, dubbed the November update, or 1511 (for the 11th month of 2015), build 10586, & it works great with Serato...

Microsoft have turned off a lot of background Apps & fixed loads of driver compatibility issues... So onwards & upwards.
😀
Ragman 4:44 PM - 13 November, 2015
Same here. I'm totally updated and on Win 10 and Serato 1.8 is running as smooth as butter.
Shaun Tamla Williams 6:37 PM - 13 November, 2015
Cool stuff @Ragman the new build is definitely 100x better, I had no Bluetooth, I had to set my power button to shutdown cause if I used start, power, shutdown, all I'd get was a black screen with a mouse on reboot, my poor laptop has been hard shutdown so many times, I'm surprised the HDD hasn't died on me...

But yep as you say the new build is awesome, Bluetooth is back, no black screens of death, it boots in seconds even though my laptop is not an SSD and Serato DJ, well as you say runs like a dream.

So everyone, grab the new Win 10 build and enjoy Serato DJ at blazingly fast speeds 🎶
binar 9:16 AM - 15 November, 2015
Anyone else using a Rane SL2 with W10 OK please? I've still not made the leap...
Serato, Support
Aaron E 9:10 PM - 15 November, 2015
Thanks for the reports guys - good to hear :)
Shaun Tamla Williams 9:15 PM - 17 November, 2015
Our pleasure @Aaron E

@binar There is no mention of Windows 10 on the Rane site, so if you have gigs lined up stick with your current setup, I have read some horror stories about hardware device disconnected, they say disable UAC, although not many have had much luck turning off User Account Control either, so If I were you I would wait, or...

Take your sl2 down your local PC World pretend you are gonna buy a laptop but are worried about support & ask them if you can test it before you buy, if it works. Sneak out to your car get to get your wallet & boot it. If it don't you have your answer.
DJ.AJ 4:42 AM - 1 December, 2015
just got a new windows 10 laptop

Dell Inspiron 5558 15.6" Laptop - 1366 x 768, Intel® Core™ i7-5500U, 8GB DDR3L, 1TB HDD, DVDRW, 4GB NVIDIA GeForce GT 920M, Windows 10 - I5558-6436SLV

installed driver for ns7fx and serato dj for 64bit and the controller won't connect to serato dj.

any ideas?

i know it's not supported yet but the macbook is dying she is like 8 years old now.
DJ.AJ 4:48 AM - 1 December, 2015
what's the new windows 10 build?
Serato, Support
Aaron E 7:06 PM - 1 December, 2015
Hey DJ.AJ

Serato DJ 1.8 is the latest: serato.com

For your connection issue, try the steps in this guide: support.serato.com

If none of that helps, get in touch with support so one of the team can have a look at it for you: support.serato.com

Cheers, Aaron
DJ.AJ 9:26 AM - 6 December, 2015
It's working now.

sean
Serato, Support
Aaron E 10:03 PM - 6 December, 2015
Nice one, cheers
ninjagaijin 6:28 AM - 31 December, 2015
can't drag and drop with SSL 25 or SDJ 181 (or 180) from windows explorer windows 10 x64 enterprise, into decks or library. Only file window inside serato works. I can drag files into an empty folder and copy, but I can't drag from the folder into the crate or deck. I can drag files into my winamp playlist, but it doesn't add them correctly. It shows the name but won't load the file in winamp (or show playlist/view file info info)
Serato, Support
Aaron E 9:48 PM - 4 January, 2016
Hi ninjagaijin

Yes, unfortunately this is a known issue. With Windows 7, there was a simple User Account Control change that could resolve it, but from Windows 8, a more complex registry change is required. This persists with Win 8.1 and 10.

We are still investigating whether a fix is possible on the Serato DJ side. Until we have some resolution there, you will need to use the Files panel in SDJ (there will be no update for SSL).

Thanks for your understanding.

Aaron
djatrain@hotmail.com 2:29 AM - 5 January, 2016
Quote:
Anyone else using a Rane SL2 with W10 OK please? I've still not made the leap...


In December I just got SL2 tried to run Serato Dj on an XP system. Did not work.

Bought a Dell Inspiron i7559-5012GRY 15.6 Inch Touchscreen Laptop (6th Generation Intel Core i7, 8 GB RAM, 1 TB HDD + 8 GB SSD) NVIDIA GeForce GTX 960M. Windows 10 Operating System

Only problem was the scaling factor (Serato Dj looked small as hell) did this to fix it.
www.danantonielli.com

Did a live show 4 straight hours, no hiccup or problem.
DJ.AJ 1:54 PM - 10 February, 2016
what services did u turn off on your win 10 dell?
djatrain@hotmail.com 6:48 PM - 1 March, 2016
Quote:
what services did u turn off on your win 10 dell?


I followed this.

support.serato.com
CanaroMix 9:23 PM - 1 March, 2016
se poi scompare l'icona di rete nel systemtray, sapete quale è la causa.

then you disappear if the network icon in the system tray, you know what is the cause
ninjagaijin 1:52 PM - 13 May, 2016
Quote:
what services did u turn off on your win 10 dell?


Follow black viper and go from there
www.blackviper.com