Hey guys! On my controller I have a problem where the cue button on the left side won't work as well. When I press down on it, it's not as responsive (I would have to press down kind of hard to actually get it to work or hit a sweet spot on the bottom of it)
Is there any way I can fix this?
8:34 PM - 10 June, 2015
I'd recommend opening a help ticket with the support team over here: support.serato.com They will be able to help you with this.
In the meantime, can you make sure you're running the latest version of Serato DJ (serato.com) and have your DDJ-SR firmware up to date (www.pioneerdj.com)
i had problems with play button still do but to send to pioneer (under warranty) is a bit of a joke as there is only one place in the south east (uk) so will take ages could be months to get fixed im getting mine done locally will cost about £60 but only a couple of weeks
Guys ive had this problem for years 2 and now i think i have finally cracked it this will save you having to buy a new controller!! the problem is i think... when the usb is connected the device is drawing too much power from the computer but if you buy a powered usb this behaviour stops. try it out guys im having no issues now!