DJing Discussion

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Pioneer DDJ SR Button Problem :(

Benjvmine 8:29 PM - 10 June, 2015
Hey guys! On my controller I have a problem where the cue button on the left side won't work as well. When I press down on it, it's not as responsive (I would have to press down kind of hard to actually get it to work or hit a sweet spot on the bottom of it)
Is there any way I can fix this?
Serato, Moderator
Samuel S 8:34 PM - 10 June, 2015
Hey Benjvmine,

I'd recommend opening a help ticket with the support team over here: They will be able to help you with this.

In the meantime, can you make sure you're running the latest version of Serato DJ ( and have your DDJ-SR firmware up to date (


Ingve 2:29 AM - 27 January, 2016
Benjvmine: I have the exact same problem... did you find a solution?
rob huntley 5:11 PM - 4 November, 2017
I’m having problems with my ddj-sr left hand button really needs pushing hard or pressing twice to start did u get a fix for the problem
TheSavage1 6:07 PM - 11 December, 2017
My pioneer DDJ Sr the up cue's and mid knobs are sticking and vilune fades out. How so I fix it? Where do I send it?
rob huntley 6:53 PM - 11 December, 2017
i had problems with play button still do but to send to pioneer (under warranty) is a bit of a joke as there is only one place in the south east (uk) so will take ages could be months to get fixed im getting mine done locally will cost about £60 but only a couple of weeks