Serato DJ Pro General Discussion

Talk about Serato DJ Pro, expansion packs and supported hardware

crates disappeared

carnage 9:03 PM - 2 June, 2014
I just spent ages moving loads of folders from my MBPs 2nd HDD into SDj, and sorting the crates etc . Then I turn the DDJSZ on and all the crates Id created have disappeared!

Any thoughts?
Serato, Moderator
Michael R 10:56 PM - 3 June, 2014
Hi carnage,

If you're having a support issue I'd recommend that you start a new help request and one of our Support Team will help you out with this. You can do this by going here -> support.serato.com (click link).

Cheers,
Michael.
Davideon 7:50 AM - 4 June, 2014
Ok. I already did in the pioneer forum. Also the page on that link doesn't appear to work on Android
Serato, Moderator
Michael R 9:59 AM - 4 June, 2014
Hi BBD/carnage,

Which browser are you using?

Cheers,
Michael.
carnage 10:09 AM - 4 June, 2014
whatever is standed on andriod phones
Serato, Moderator
Michael R 10:13 AM - 4 June, 2014
Hi BBD/carnage,

I'm afraid this can be different depending on which model of Android phone you are using. Is there any way to see the name of the application you are using to browse the web?
carnage 10:24 AM - 4 June, 2014
says Internet version 2.3.5
Serato, Moderator
Michael R 10:37 PM - 4 June, 2014
Are you able to use your laptop or desktop machine to access the internet?