Software help archive

A read-only archive of old serato.com help threads.

USB Buffer Latency

Product
Serato DJ Pro
Version
1.6.1
Hardware
Rane Sixty-Two
Computer
Mac
OS
Platform
-
DJ506 6:49 PM - 14 April, 2014
I did 2 gigs this past weekend and both nights I lose my latency.
Friday night I was audio recording my set and about 45 mins in to it I heard a few audio dropouts. Then I noticed my latency was way off.

Saturday night, almost same thing except that I was not recording and there were no noticeable audio dropouts.

To fix this problem I move my USB Buffer Size (Latency) slider up one notch, then back and click apply.
Rane, Support
Zach S 9:59 PM - 15 April, 2014
Hey 506,

This is a known issue with SDJ. You found the only known workaround for the time being.
If this is hindering your performance I would suggest using Scratch Live for now.
DJ506 1:29 AM - 16 April, 2014
~ Ok, but will I have to roll back my firmware for my Rane 62?
Rane, Support
Zach S 4:42 PM - 16 April, 2014
No.. not if you've updated to the latest driver/firmware. It is backwards compatible.
DJ506 5:08 PM - 26 May, 2014
~ Any update on this problem?
Rane, Support
Zach S 5:48 PM - 27 May, 2014
This has not been fixed yet:(
J Grilla 8:54 PM - 27 May, 2014
Can you at least provide an idea as to way this is happening? The workaround is a blessing. . .but Im trying real hard to stick with DJ and not go back to SL
Rane, Support
Zach S 9:17 PM - 27 May, 2014
Its happening because its a bug. Serato needs to fix it.
10:09 PM, 10 Jun 2014
This help request has been closed due to inactivity.